from
http://arstechnica.infopop.net/OpenTopic/page?a=tpc&s=50009562&f=48409524&m=3110905035
Why do people continue to even CONSIDER Linux as a BUSINESS desktop replacement?
I am employed by a largish organisation here in the antipodes, with some 20,000 staff. We have complex LAN/WAN environment, predominantly Windows based PCs but also unix boxes, as well as corporate mainframe etc.
We're 'upgrading' from Windows 95/Windows NT workstation (95%/5% ratio of thos) to Windows XP Professional for those 20,000 workstations. I'm part of that project.
As part of that upgrade, we're identifying workstations that have non-standard hardware attached or inserted or otherwise associated with the standard PC.
So we sent out a 'please tell us' note to the business lines within the company, asking for very specific information about electronic devices connected to workstations. This was VERY clearly spelt out.
We got back stuff like Electronic Whiteboards, talking calculators, TTY (teletype) terminals for deaf people, laser pointers, adding machines, virtually anything with electronics in it.
NONE of those things was -actually- connected to a workstation (or could ever be connected to workstations.)
Now this was a simple part of a complex ongoing exercise, and it demonstrates two things which are salient to the topic:
1) No matter how precise and clear you are, people will misread what you've said (careful here, there will be a quiz later)
2) In general, managers are stupid.
Now there are a bazillion reasons why a precise and clear request for information could come back with incorrect results, but that isn't really the point.
THE POINT: How the hell can you expect these submoron cretinous twits to cope with something as brainsmashingly 'difficult' as Linux on the desktop -- new programs, new ways of doing things, new everything.
There is just NO WAY that a large general office population could POSSIBLY cope without a correspondingly huge (and I mean massive, intense, totally disruptive) blanket education process.
So when I see people bandying about 'savings' and TCO figures for 'free software' solutions, I just think about the general thickheaded bozo component of the workforce, and say 'chyeah, right, like Joe Luser in Woop Woop is going to understand about how to use NFS to link to a server, or use a shell, or find out even basic information about their machine."
That doesn't even begin to scratch the surface of existing complex systems which are totally dependant upon a Windows GUI, like our call centre technologies (from NEC) which are tightly bound into the day to day business of the entire organisation.
Linux advocates are very vocal, very adamant that their O/S of choice represents a REAL business choice. ********. No technology is sufficiently magical to bridge the gap between corporate want and corporate population's ABILITY TO COPE.
Excession.