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CupertinoSlave

macrumors 6502
Original poster
Sep 16, 2014
307
180
Tampa, FL
Just opened my iPhone 7 box and its missing a headphone jack adapter. Contacted Apple about this and they told me to report it stolen from UPS after 3 days. The box came sealed though.
 

pdxmatts

macrumors 68000
Jan 12, 2013
1,876
463
Portland, OR
Just in case, did you look on the back of the headphones? That's where it is located. Also, if it is not there, then it just got overlooked in QC. Why would anyone just steal the adapter and not the phone? That's just ridiculous. You should call Apple back and get a different rep. It's no skin off their nose to send you a $9.00 adapter.
 
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CupertinoSlave

macrumors 6502
Original poster
Sep 16, 2014
307
180
Tampa, FL
Just in case, did you look on the back of the headphones? That's where it is located. Also, if it is not there, then it just got overlooked in QC. Why would anyone just steal the adapter and not the phone? That's just ridiculous. You should call Apple back and get a different rep. It's no skin off their nose to send you a $9.00 adapter.
Nothing behind the headphones, the slots where it supposed to be are still sealed. I could go to the store but Its about an hour away. Im trying to get them to send me one.
 

nottooshabby

macrumors 6502
Jul 12, 2008
416
90
My wife's iphone 7 didn't come with the headphone adapter. Yes, we looked on the back of the earphone packaging. Anybody else not get theirs?
 

nottooshabby

macrumors 6502
Jul 12, 2008
416
90
Apple will expedite a headphone adapter to you free of charge.

Looking at the way it is attached to the cardboard packaging, it seems possible it could fall out of the grooves as it being packaged into the box. I'll try over the online chat to get one sent to me.
 
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nottooshabby

macrumors 6502
Jul 12, 2008
416
90
Well, tried to get an adapter from the online chat. They said we needed to bring the phone into the apple store so they could look at the packaging and then exchange the phone, WTF? Apple is going down hill these days.
 
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