Missing Headphone Jack Adapter

Discussion in 'iPhone' started by CupertinoSlave, Sep 22, 2016.

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  1. CupertinoSlave macrumors regular

    CupertinoSlave

    Joined:
    Sep 16, 2014
    Location:
    Tampa, FL
    #1
    Just opened my iPhone 7 box and its missing a headphone jack adapter. Contacted Apple about this and they told me to report it stolen from UPS after 3 days. The box came sealed though.
     
  2. pdxmatts, Sep 22, 2016
    Last edited: Sep 22, 2016

    pdxmatts macrumors 65816

    pdxmatts

    Joined:
    Jan 12, 2013
    Location:
    Portland, OR
    #2
    Just in case, did you look on the back of the headphones? That's where it is located. Also, if it is not there, then it just got overlooked in QC. Why would anyone just steal the adapter and not the phone? That's just ridiculous. You should call Apple back and get a different rep. It's no skin off their nose to send you a $9.00 adapter.
     
  3. woodynorman macrumors 6502

    Joined:
    Nov 26, 2011
    #3
    I thought that I didn't get mine either than found it behind the headphones :)
     
  4. CupertinoSlave thread starter macrumors regular

    CupertinoSlave

    Joined:
    Sep 16, 2014
    Location:
    Tampa, FL
    #4
    Nothing behind the headphones, the slots where it supposed to be are still sealed. I could go to the store but Its about an hour away. Im trying to get them to send me one.
     
  5. nottooshabby macrumors 6502

    Joined:
    Jul 12, 2008
    #5
    My wife's iphone 7 didn't come with the headphone adapter. Yes, we looked on the back of the earphone packaging. Anybody else not get theirs?
     
  6. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #6
    Apple will expedite a headphone adapter to you free of charge.
     
  7. nottooshabby, Oct 7, 2016
    Last edited: Oct 7, 2016

    nottooshabby macrumors 6502

    Joined:
    Jul 12, 2008
    #7
    Looking at the way it is attached to the cardboard packaging, it seems possible it could fall out of the grooves as it being packaged into the box. I'll try over the online chat to get one sent to me.
     
  8. nottooshabby macrumors 6502

    Joined:
    Jul 12, 2008
    #8
    Well, tried to get an adapter from the online chat. They said we needed to bring the phone into the apple store so they could look at the packaging and then exchange the phone, WTF? Apple is going down hill these days.
     

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