Missing iCloud documents

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by bendeux, Apr 21, 2017.

  1. bendeux, Apr 21, 2017
    Last edited: Apr 21, 2017

    bendeux macrumors newbie

    Apr 21, 2017
    searched a lot of forums and can't seem to find an answer...

    Why is my overall iCloud storage used (2.3 of 5 GB) different from what it shows in "Manage Storage"

    I have an iPhone 6S (10.3.1), iPad Air 2 (10.3.1), and a Mac Air (10.12.4), with the standard 5G of iCloud storage.

    iCloud storage is currently at 2.3 GB of 5 GB used, and the storage is all labeled "docs." Under Manage Storage, it shows that documents and data are only 194.9MB.

    This is what I've done so far:
    -deleted both my iPhone and iPad backups from iCloud
    -turned off the iCloud Photo Library automatic upload on all devices
    -turned off iCloud Drive on all devices
    -from my Mac, deleted files from the iCloud Drive (only amounted to <200MB)

    the screen shots are from my iPhone, but my iPad shows the same thing.

    Has anybody seen this before? Where do you go to delete the "documents" that are taking up almost half of
    my iCloud storage?

    IMG_2770.PNG IMG_2771.PNG IMG_2772.PNG Screen Shot 2017-04-21 at 2.14.43 PM.jpg
  2. lennonon macrumors newbie


    Apr 22, 2017
    I just realized that when I'm trying to get rid of iCloud it steals all my data from all my devices and races it and keeps it in the cloud until I go back to the cloud and buy more storage to get it back what the F

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