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Missing Text Notifications
- Thread starter gbf
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Which phone do you have? Also, are you also using an Apple watch? Apparently, if you have notifications turned on on the watch, the iPhone will not sound alerts when it’s locked. In addition, you might want to take a look at this Apple support article. I didn’t know this feature existed, lol. Maybe it will help.
Use notifications on your iPhone or iPad - Apple Support
View and manage your notifications to minimize interruptions, and make sure you receive notifications in the way you expect.
Are you not receiving banner notifications either? Have you had a chance to look at the article yet? I never thought about it, but when I’m wearing my Apple Watch and a text comes in, I don’t get an audible text alert either, and I do have notifications turned on with the watch, too. If you can’t find a solution, it may be time to give tech support a call. I would really like to know the solution if you call them.
Well, all I know is that if you’re on the phone talking, the notifications don’t really sound. Also, if you are looking at the phone while it’s unlocked, it rings so softly that you can’t hear it. I was really glad of that because I would be holding it reading or playing a game, then it would ring at normal volume and scare me to death, lol. Maybe you should also enable it to vibrate so you don’t miss a notification while your talking on the phone.
Known issue according to engineers reports at apple and Leon (SENIOR ADVISOR)
also:
discussions.apple.com
also:
iOS 14 text notification issues - Apple Community
It seems to be either an issue or a change in functionality in iOS 14:
No notification sounds while on phone call?
On iOS14, if I'm on a phone call and get a text message/iMessage - I no longer get any audible notification. Is this is a new setting or a bug? On iOS 13, I would get a sound notification. I usually use a BT headset and have been missing text messages because my phone is in my pocket and I...
forums.macrumors.com
Quite frankly, I don’t think I would want my phone making noises when I’m in a conversation with somebody. Banners and haptic feedback yes but no noises. I would imagine this is by design.
This is what I was thinking as well. If you’re on the phone with someone then constant notification sound is really annoying and disturbing. If you’re on FaceTime then you can see the banner notifications. If you’re wearing your watch then it taps on the wrist instead of making a noise. I don’t see any issues with any of these use cases.
That's not how it used to work all along though for many years until iOS 14. So while this might certainly be a functionality change, and one that some might like and want, since it's not how it used to work for a long time it would seem that setting it up as an option where the old way could still be available would be the appropriate way to go. Assuming it was a change made on purpose and not just a bug of some sort.
OP, I'm also having a similar issue with my iPhone 7 running 14.0.1. It's doesn't happen all the time, but every now and then I just won't get a text notification at all. Really strange and hoping they resolve this in the next update.