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iPhone XR More crap quality control from Apple
- Thread starter Six0Four
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Defects can happen with any product from any company, but sorry to hear it happened to you with your new phone. Hope you can return it and get another that's perfect.
Oh forsure, they happen with all companies, just with Apple more than others. I'll exchange it tomorrow.
To some that might seem like that's the case, to others the opposite seems to be the case.
Yikes you haven’t kept an upgrade schedule on Google Pixels and Samsungs, have you? I’ve only had to return an iPhone once for defects. Out of two generations of Pixels, I returned one Pixel (as did my husband) but that year, almost all my friends from this forum had to make multiple returns to get one in good shape.
Out of 5 generations of Samsungs, I returned 2 of the infamous Note7’s and yes, one did get dangerously screaming hot and I permanently shut it down and returned it early. Then I had a troublesome replacement S7. My S8+ had a blotchy pink display and lagged so severely it was unusable and then the same thing happened to my husband’s S8+. My S9 was perfect but I regretted trading it in on an S10+ that had a known proximity sensor issue. My S20 is nice, but the in screen fingerprint sensor is hot garbage. I can’t conduct any business on it because I can’t use the biometric authentication.
That’s just me. You ought to see what people put up with on the Android forums and yet they still rave about their favorites even though some of their phones sound like they’re held together with spit and duct tape. LG? Famous for boot loops. I’m not sure if they’re still afflicted with that, though.
Apple isn’t perfect or even great, but they’re better than the alternatives in terms of qc. Actually, considering the volume of their output, a statistician might come up with numbers that could make the case they are great. I wouldn’t know but I wouldn’t be surprised if that were the case.
Hey. Ya I was with Android for 10 years before switching to Apple. I had a Pixel 3A XL that was great but the majority of my Android devices were Samsung. 95% of my Samsung phones/tablets had excellent quality control.
Apples software and actual materials they use are great. It's the screens and camera lens area that I always have issues with. Specks of debris underneath the screen and most common specks underneath the glass on the camera lenses.
Which I should mention, just got an exchange from my XR yesterday (that had the leak issue) and the replacement has a speck of dust under the glass dead centre over the lens. Might be hard to see from a photo.
Anyway, I'm just being honest. I'm someone that inspects all my devices and I have come to find that Apple has the worst quality control out of all tech brands that I've bought. ASUS laptops are terrible as well.
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OP’s thread title is entirely subjective and quite frankly, untrue. Apples quality standards with iPhones has been the pinnacle for years with materials, display quality, packaging, etc. One person‘s anecdotal experience has absolutely no effect on the majority of consumers mindset whatsoever. But then again, what you’re reading when somebody has a thread title that’s mostly hyperbole, You have to realize it’s the Internet.
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Excuse me ? I can only tell you my experience. Apple has terrible quality control. Don't take it personal.
There are certainly many that have similar experiences when it comes to their Apple devices. Ultimately it's more along the lines of something subjective that is shaped by personal experience.
Your experience would only back this statement up if you'd have bought the entire assembly line of iPhones.
Or at least over 5 Billion which is about half their total iPhone production.
I have had many Apple products over the years and a very small number of hardware issues, products include:
iPhone 3GS
iPhone 4
iPhone 5
iPhone 6 Plus
iPhone 7
iPhone XS
iMac (forgot what year)
MacBook Pro
A few iPads
A few Apple TV’s
HomePod
AirPods
AirPods Pro
The only issues I have ever had are...
iPhone 3GS (back plastic hairline cracked near charger port over time)
iPhone 4 (Death grip caused signal cut out but a non issue as I always use a case)
iPhone 5 (first came scuffed out of the box so got replacement)
iPhone 6 Plus (slight rattle of camera lens after about 10 months of use, which Apple swapped out for me)
iMac (got dust in the corners of the screen over time, could have been cleaned out but couldn’t be bothered lol)
Other than the above I have never had any other issues... could their QC be better, yes it definitely could, but the last product I had with an issue was my iPhone 6 Plus but that was about 6 years ago now, if anything Apples QC has definitely got better over the years, and as time goes on I have found less and less imperfections/issues with Apples products that’s just my experience.
iPhone 3GS
iPhone 4
iPhone 5
iPhone 6 Plus
iPhone 7
iPhone XS
iMac (forgot what year)
MacBook Pro
A few iPads
A few Apple TV’s
HomePod
AirPods
AirPods Pro
The only issues I have ever had are...
iPhone 3GS (back plastic hairline cracked near charger port over time)
iPhone 4 (Death grip caused signal cut out but a non issue as I always use a case)
iPhone 5 (first came scuffed out of the box so got replacement)
iPhone 6 Plus (slight rattle of camera lens after about 10 months of use, which Apple swapped out for me)
iMac (got dust in the corners of the screen over time, could have been cleaned out but couldn’t be bothered lol)
Other than the above I have never had any other issues... could their QC be better, yes it definitely could, but the last product I had with an issue was my iPhone 6 Plus but that was about 6 years ago now, if anything Apples QC has definitely got better over the years, and as time goes on I have found less and less imperfections/issues with Apples products that’s just my experience.
Your experience encompasses one iPhone XR, one Pixel 3A XL, and perhaps as many as nine Samsung devices (assuming you bought a new one every year).**
On the basis of these ~11 devices you feel comfortable making concrete statements about the quality control of the world's smartphone manufacturers (out of the approximately 12 billion smartphones sold in this period).
Not to mention, this little anomoly in your study:
==================
**BrightonBilly has clarified the devices he has owned in a follow-up post on the next page:
It seems he has owned hundreds/thousands? of devices in recent years, so it seems he really does have a significant sample size to make concrete statements about the state of quality control in the electronic device market. Who'd of thunk it?
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lesson to the OP, when you use such words as 'crap quality' to describe an apple product, be preapred to experience a deludge of posts defending Apple and you as the offender for daring to say 'crap quality'.
Nice try at spin. Failed, but nice attempt.
It’s more down to people misstating subjective anecdotal instances as facts, then doubling down on it.
Don’t think anyone here would deny instances of issues happen, but one person’s experience does not a overarching problem make.
Hey, Sad to know about this. You should contact the Apple support centre regarding this issue. I hope that they can help you with this.
I've literally been buying Apple products for years (since the second generation iPod).. I've owned nearly every iPhone, MacBooks, MacBook Pros, iPads, iPad pros, hompods (6), AirPods etc and my wife has had multiple iPhones, MacBooks and iPads as well - we have not had a single QA issue with an Apple Product (not one!!)... Not sure why you're having bad luck, but to say that Apple has QA issues is absolutely ridiculous.
Every company has the odd QA problem, especially in products that are produced in the millions, but in no way does Apple have widespread hardware QA issues (software is a different issue)...
I suggest you spend a little bit more time in researching the forum than finding my posts to be negative about because there are 1000's of posts in the forum from Apple customers over the months and past couple of years who have made threads/posts complaining of the poor quality of their brand new Apple product that they bought.
Anyway, with regards to the OP and the quality issue of their phone, considering the price of this particular iphone, i'd expect the quailty of every one to be 100%. When your asking customers to pay such prices, excuses of 'there will always be some quality issues' is completly unacceptable.
Usually the issue isn't really there as much as it is in what is typically overgeneralized and often absolute and in some sense hyperbolic statements.
Reality remains what it is regardless of the feelings someone might have about it.
Utterly irrelevant. People post complaints. They rarely post compliments.
When’s the last time you saw a thread starting “My 6 month old iPhone is still working fine”?
Never.
You are under the mistaken impression that complaints on random message boards are signs of real issues.
Most of the time, they’re not.
Life is more than forums. And folk who post on forums are a microscopic proportion of the smartphone using public.
So unless you can demonstrate some real life metrics, all you have is subjective anecdotal complaining.
And stop being so bloody paranoid. I’m not following you around. It’s inevitable that folk who post frequently will meet up in multiple places. I’ve got far better things to do than personally stalk you!
