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godzfire

macrumors regular
Original poster
May 20, 2013
108
16
MP 4.1: No startup chime (complicated CPU/tray issue)

Recently (2 weeks ago) purchased a 2009 Mac Pro 4.1 (MB535LL/A, "Eight Core" 2.26 ghz) from an old coworker for $500 as an "upgrade" from my MP 1.1. He himself wasn't the original owner and bought it from someone 2 years ago. Came with upgraded eight core 2.66 ghz Xeon X5550 (firmware updated to 5.1), 48 gbs RAM, and an unflashed Geforce GT 630 2gb PC video card (in addition to the stock NVIDIA GeForce GT 120 512mb card).

He wanted to upgrade because he didn't want to deal with getting Mojave to work on it. Being in IT, a longtime Mac user, and having upgraded my 2006 Mac Pro and 2008 Macbook Pro to their maxes for hardware and over their max for their OS (using macOS Patcher) I knew I could do it.

Got a clean install of Mojave on there no problem with everything working properly. Then because the inside of the machine was never really cleaned, I disassembled the components basically down to the case and logic board and then used compressed air to thoroughly clean everything, components included. I've had a lot of experience done this before with other computers including my MP 1.1 so I knew what I was doing and practiced proper care.

kboXUhr.jpg

MmYL3MQ.jpg


I started putting the machine back together, but ran into troubles with the CPUs and the heatsinks not properly fitting snuggly/properly. I also was confused as all the tightening screws for the heatsinks were mostly worn and difficult to get rescrewed. I finally managed to get it secured and started up: No startup chime. I tried all the various adjustments, resets and troubleshooting steps using the diagnostic lights and the Apple technician guide. Lights all came back ok although once or twice while testing the 5V led would be flashing green instead of steady green.

Did the component strip down and put in a single CPU and memory stick. I still felt there was something going on with the CPUs and heatsinks as they weren't matching up properly and sitting all the way down on the board. I also noticed that the CPU fan wasn't going. Due to the height strangeness, the CPU/heatsink connector cable wasn't going in all the way. Once I manually secured that, I finally got the system to chime and boot properly and the OS was working. I was happy, until the fans then came on full force. Tried resets and reseating/reconnecting the heatsink a number of times but to no avail. It would chime and boot and I could use OS, but fans full force.
(NOTE: Only later did I read that the fans coming on full was because CPU B & heatsink were not installed, which was normal, and potentially everything was actually fine at that point).

Having looked up a bunch of similar topics on MacRumors, I also came to a realization: Whoever did the processor upgrade didn't delid the processors; the IHS was left on, and then using brute force, somehow physically pushed and screwed down the heatsinks. That's why the heatsink tightening screws are all worn. Someone must have put immense pressure on them trying to get it to secure not knowing about the delidding. I don't know how the system was able to operate like that when my friend had it; it was making contact with the processor but the heatsink itself and the thermal strip was not making the proper contact. But for the 2 years he had it, he ran with zero thermal issues. and maxed them out on numerous occasions.

So after a crap ton of more research here and youtube videos on delidding, I went with the vice method and removed the tops. I then used a blade to clean off the remaining sodder on the processor and edge of a plastic card to remove the black stuff, taking great care to not damage any of the circuits. I then applied new thermal paste and installed CPU A and tried to boot. No chime, diag leds ok except GPU OK light was flashing green again. Did resets and no flashing light but no chime. Tried reseating a few times but same result. Thinking I might have killed one of my processors in the delidding process, I then tried the second one in CPU A. Same result. All fans run all diag leds are lit proper, but no chimes. As careful as I was I can't believe I would have destroyed both CPUs. Here are pictures of them and the slots on the tray (https://imgur.com/a/Qe46cJJ):

xkhP4EI.jpg

yOnrdWB.jpg


I've troubleshot extensively, and because of the no chime at this point, there's something that's going on at POST. Using the various threads and especially JedNZ and his meticulous post here (https://forums.macrumors.com/threads/cmp-2009-cpu-tray-issue.2111481/) I feel it's either the CPUs or the CPU tray. I don't have or know anyone who has a similar Mac Pro where I could test hardware components. Live in a smallish city where the only Mac place around here is an Apple authorized local dealer/repair shop (https://happymac.org/).

If I could confirm it's a certain component instead of being something I didn't do right, I could at least know what paths I have. If it's the CPUs and the tray is still good, then I might consider getting replacements. But if it's the CPU tray, I'm SOL as they are going for $400-$500 on eBay. So I'm kinda stuck and don't know what to do. Making matters worse is that I lost my job last year and due to serious heath issues haven't been able to get a new one, and been without income for almost a year. I had hoped making this purchase would let me keep going on this one for at least 3-4 years when the new Mac Pros drop in price enough to afford a used one. Unfortunately at the moment, I'm out $500.

I'm desperately looking for any and all help (anyone have a 2009 dual tray or spare CPU chips they'd be willing to ship so I could test?). *sigh*, any assistance is appreciated guys.
 
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I see (carefully looking) thermal paste on some of the gold pins under the processor. Disassembly on that rug, personally I would have never done it, so much static around, scares the hell out of me.
But I narrow it to the delided processors. I would have left the lid on from the beginning, as I never had problems upgrading several 4.1 with the lid ON.
Best bet, try to find some cheap CPUs and do a swap.
Good Luck


**I notice also thermal paste between the capacitors on the top of the CPU.
CLEAN the CPUs, really carefully, until there is ABSOLUTELY no sign of thermal paste anywhere on them...then re-apply just a small pea size drop on the center or a thin small line in the center, then give it another try....might never know....
If the thermal paste is NON CONDUCTIVE, then you're OK, but still worth a try cleaning them.

The pins on both socket A + B look like they are crushed on the right side from too much pressure, but that could be also the reflection and angle of the picture/light how it was taken.
 
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I just got back from the local Mac store and it would cost $80 for them to just run the diagnostics so I took it back. I wish I had a spare set of CPUs so then I could know if it was them or the cpu tray.

@Flocarino I will try those steps and report back

@h9826790 Just to clarify, what do you mean when you say check socket?
If you are in the US, with some searching, a MP4,1/2009 single CPU tray on eBay will cost around $75 with shipping included. Buy one, make your Mac Pro work again then you debug your dual CPU tray.

It's practically impossible to debug a dual CPU Mac Pro 4,1 without a working tray to get the system working. Too many things can go wrong with a dual CPU 4,1 tray.
 
Yeah those CPUs are a bit yucky. I noticed the thermal paste on the bottom CPU too. The advice above about thermal paste is good. I personally have done the delid process on three cMP 4,1>5,1 machines. Two more X5680 CPUs arrived the other day so I can upgrade my latest dual-tray cMP, which I’ll delid.

Also, check the pins below the backplane where the CPU tray slides into to make sure none are bent or broken.
 
All the pins on the CPU sockets look 100% a-ok. I used a high power led flashlight to examine them from all different angles as to eliminate any light and shadow issues.

Did I maybe not remove all the sodder from the chips, or did I remove too much? Here are various pictures of one of them. It's tough because the light or lack of can make it look really different:
https://imgur.com/a/SYUTBiP

OP,
Don't take this wrong, but I'm shocked that anything works if your carpet is your workspace. I've never had circuitboards so hardy, that they were impervious to the effects of carpet static charges.
No, you're not wrong, and I'm just realizing what an idiot I am and that could be it. :-/
 
I just got back from the local Mac store and it would cost $80 for them to just run the diagnostics so I took it back. I wish I had a spare set of CPUs so then I could know if it was them or the cpu tray.

@Flocarino I will try those steps and report back. I used Thermaltake TG-7 for the thermal paste: https://www.amazon.com/Thermaltake-Extreme-Performance-Heatsink-CL-O004-GROSGM/dp/B00O5VX6O2

This is the one I prefer personally:
https://www.amazon.ca/gp/product/B07CYKDC2X/ref=ppx_yo_dt_b_asin_title_o06_s00?ie=UTF8&psc=1
 
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Okay now I'm getting really confused:

- Cleaned off all paste and reapplied a small amount, reattached heatsink and popped back in just CPUA. Turned on and I got a chime! But no video, I did have the video card in.
- Reseated video card to different PCI position, reboot. Now no chime and GPU light is flashing green
- Did SMC/RTC resets and put video card back in original spot, reboot. No chimes.
- Take video card out completely, reboot. No chimes and GPU light is STILL flashing even with no card, wtf?

EDIT:
- Let it sit and try again with no video card. EFI and GPU lights come on but then go and stay off, yet I still get a chime. However while it was actively chiming, the end of the chime sounded like it got cut off. Fans are now running at full speed with EFI/GPU lights still off.
 
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Ouch that first pic gives me the chills... Which GPU were you testing with, the GT120? You can get a dual tray cheaper, I just paid 200 (with dual 8core 2.26 E5520s)for one on eBay to replace my single... I bought a pair of X5690s that were already delidded... I would get another set of CPUs to test before replacing the board...
 
Ouch that first pic gives me the chills... Which GPU were you testing with, the GT120? You can get a dual tray cheaper, I just paid 200 (with dual 8core 2.26 E5520s)for one on eBay to replace my single... I bought a pair of X5690s that were already delidded... I would get another set of CPUs to test before replacing the board...

Wow I think you got lucky finding that deal. Unless I'm missing something on eBay, I don't see any dual trays that cheap, I wish.
 
I watched for ones with the make offer option... Had to search for a while and keep checking daily... But I would still try a cheap pair of Xeon's first...

There was another thread on here where the poster thought they killed the sockets after bending a few pins. But turned out to be damage from the delidding...

Edit: Here it is:
https://forums.macrumors.com/threads/x5690-dellided-dead-or-not.2194504/
 
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Dual cpu on a 4,1 is a huge PITA and risk due to the de-lidding. You have known issues already with the heat sinks and screws because the previous owner performed a cpu upgrade incorrectly.

I agree with Tsialex that a buying a single-CPU tray and/or a working de-lidded cpu from Fleabay would be good troubleshooting tools at this point. The dual cpu tray might be borked by the damage done by the previous owner who did not de-lid, and one or both CPUs could be borked by your de-lidding.
 
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UPDATE: @s.m.t. was incredibly kind enough to send a pair of older CPU processors to me to help eliminate whether I screwed up the chips when delidding them or not. Popped one in and powered on. Lights/fans came on but no chime; GPU OK led was flashing green. Took out video card and tried again with no video card. GPU OK led stayed green this time and same lights/fans, but no startup chime.

I would appreciate everyone else's thoughts but it seems at this point that my CPU tray is bad, or the main motherboard. :-/

I could get a replacement motherboard for $72 with free returns on eBay, but I don't know if it's worth trying to keep going with this, or just throw in the towel, part things out and try to make back whatever I can.
 
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UPDATE: @s.m.t. was incredibly kind enough to send a pair of older CPU processors to me to help eliminate whether I screwed up the chips when delidding them or not. Popped one in and powered on. Lights/fans came on but no chime; GPU OK led was flashing green. Took out video card and tried again with no video card. GPU OK led stayed green this time and same lights/fans, but no startup chime.

I would appreciate everyone else's thoughts but it seems at this point that my CPU tray is bad, or the main motherboard. :-/
It's extremely easy to damage a MP4,1 dual CPU tray, get a single CPU tray and start from there. Backplanes are a lot more difficult to inflict damage and if you didn't scratch anything while cleaning, your problem will probably be the dual CPU tray.
 
It's extremely easy to damage a MP4,1 dual CPU tray, get a single CPU tray and start from there. Backplanes are a lot more difficult to inflict damage and if you didn't scratch anything while cleaning, your problem will probably be the dual CPU tray.

The problem with that is I'm throwing more money at the situation just buying stuff to see if I can find what's wrong. If I was able just to borrow a tray from someone so I could confirm it was that, it would be ideal, but there's no one in my area.

It kills me thinking too that there are good working 4.1's and 5.1s getting chucked in the trash somewhere out there as we speak.
 
A while ago my 5.1 was sometimes powering down at random/not starting at all. Thinking it was the PSU, I performed the logic board lights tests. All okay. I then thought it might be the logic board...

So, I stripped the computer (as you did) and put it all back together again. Since that day I haven't had a problem. (Touch wood!)

Obviously, I'm not saying this is your problem, but if something isn't correctly seated another quick strip and rebuild might solve the problem. You've got nothing to lose...
 
I don't suppose someone has a spare 2009 CPU tray lying around do they? :)
 
I just read someplace else that when you start up your Mac Pro, the LEDS on the CPU tray should flash momentarily. Is that correct? Can someone who has a Mac Pro 2009/2010 confirm this if possible? I am not getting this on mine. If that's true, feel that is strong evidence of the CPU tray being bad.
 
it is normal to see a red light flash for a split second when you hit the power button
or I should say, I notice this occurs on my systems, so I am making an assumption it is normal. I have never seen them stay on before and I have never had any bad hardware issues like faulty RAM DIMMs or overheating CPUs etc
 
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