Multiple iCloud Services Experiencing Issues

Discussion in 'iOS Blog Discussion' started by MacRumors, Oct 23, 2018.

  1. MacRumors macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    Several iCloud services are experiencing problems this afternoon, according to Apple's System Status Page.

    iCloud Drive, iCloud Mail, iCloud Keychain, iCloud Contacts, iCloud Calendar, Mail Drop, Find My iPhone, and more are performing "slower than normal" for some users.

    [​IMG]

    The problem has been ongoing since 8:51 a.m. Pacific Time this morning, and there's no word on when it might clear up.

    If you've been noticing problems with iCloud services, this outage is the reason why. We'll update this post when the problem is resolved.

    Article Link: Multiple iCloud Services Experiencing Issues
     
  2. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #2
    Haven’t been able to sign into my iCloud account for the past 2 hours.
     
  3. thecastle macrumors newbie

    thecastle

    Joined:
    Mar 31, 2017
    #3
    What a time for the servers to go down... the one time in two years I need iCloud to upgrade phones... :p
     
  4. Ulisescm macrumors regular

    Ulisescm

    Joined:
    Sep 17, 2014
    Location:
    Mexico
    #4
    Don’t have access to my photos on the cloud...
     
  5. Aston441 macrumors 65816

    Joined:
    Sep 16, 2014
    #5
    Amazon/Alexa is having issues too.

    Does some of iCloud run on AWS?
     
  6. poorcody macrumors 6502a

    poorcody

    Joined:
    Jul 23, 2013
  7. jayducharme macrumors 68040

    jayducharme

    Joined:
    Jun 22, 2006
    Location:
    The thick of it
    #7
    What's really been bugging me about iCloud is that since the last OS upgrade, I have to sign into iCloud every single time I boot my Mac, and then it proceeds with "Setting up your Mac". Every single time. I was told to sign out of iCloud and then sign back in, which I did. That fixed the problem for one reboot. I also don't like that if I sign out of iCloud and elect to save what's on my Mac, it deletes what's on my Mac. What is it with Apple and cloud services?
     
  8. ugahairydawgs macrumors 68030

    ugahairydawgs

    Joined:
    Jun 10, 2010
    #8
    That sounds more like a problem with your OS
     
  9. kildraik, Oct 23, 2018
    Last edited: Oct 23, 2018

    kildraik macrumors 6502a

    kildraik

    Joined:
    May 7, 2006
    #9
    Wouldn’t that be a wicked twist in this novella?
     
  10. timborama macrumors 6502

    timborama

    Joined:
    Oct 12, 2011
    #10
    You mean Apple acknowledged the issue 8:51 a.m. Pacific Time. I’ve had iCloud mail issues for past 3 days.
     
  11. ignatius345 macrumors 68000

    Joined:
    Aug 20, 2015
    #11
    Yeah, that's definitely not normal. I have Mojave too and never saw that initial Setting up your Mac screen after the first time on Mojave or any other version I can remember.
     
  12. MauiPa macrumors regular

    Joined:
    Apr 18, 2018
    #12
    What is it about your installation/setup that is different? Most don't have this experience, so something must be going on. for example, I have never experienced this issue. What is the reason for all the reboots, this isn't Windows? Something weird there? I would run diagnostic, make sure there are no hardware issues, recheck your iCloud settings, then do a recovery.

    These days I always am concerned about hackerholes, I run Avast, and occasionally use CCleaner, Malwarebytes, and Bitdefender, But I will admit, I've never found a problem (although Avast does block some websites now and then as malicious)
    --- Post Merged, Oct 23, 2018 ---

    No, MacRumors published a story about it. Apple provides system status here: Apple's System Status Page. https://www.apple.com/support/systemstatus/
     
  13. Lucky736 macrumors 6502a

    Lucky736

    Joined:
    Jan 18, 2004
    Location:
    US
    #13
    Don't worry someone else does.
     
  14. mithion macrumors regular

    Joined:
    Mar 1, 2016
    Location:
    Reno, NV
    #14
    Haven't been able to sign in all day. Must be a day of reckoning for IT or something because we had an internet outage this morning that lasted for hours and now iCloud is down also.
     
  15. Catsman macrumors newbie

    Joined:
    Dec 28, 2010
    Location:
    On the Coast Australia
    #15
    Not able to access Pages docs and other iCloud documents here in Australia. Quite concerned.
     
  16. campyguy macrumors 68040

    Joined:
    Mar 21, 2014
    Location:
    Portland / Seattle
    #16
    Not positive, last I've read that iCloud's services relies in part on Amazon's servers. I use AWS with my business. I got an email from Amazon a few days ago that they were moving from Oracle's DB SW to Amazon's own Aurora PostgreSQL DB SW today (early this morning, I recall). AWS has been spotty all day, but I planned for it. I'd read that Aurora choked on Prime Day a few months ago, so no surprise today - I scheduled couriers today and tomorrow for critical deliveries and glad that I did now...
     
  17. jayducharme macrumors 68040

    jayducharme

    Joined:
    Jun 22, 2006
    Location:
    The thick of it
    #17
    I have no idea. It's a 2013 Mac Pro, and I don't leave it running all the time. When I'm done with it, I shut it down. The problem appeared after one of the later High Sierra updates. It went away briefly when I updated to Mohave but has persisted since. I can't think of anything unusual that I did. I'm using the Mac the same way I have been for the past five years. The only difference is that I got an iCloud subscription last year.
     
  18. timborama macrumors 6502

    timborama

    Joined:
    Oct 12, 2011
    #18
  19. KoolAid-Drink macrumors 65816

    Joined:
    Sep 18, 2013
    Location:
    California
    #19
    Nothing is working for me. iCloud shows up blank in iOS settings on my iPhone, photos aren't downloading/uploading, and icloud.com isn't working. Really pretty bad.

    I'm relieved though, I thought something had happened to my account. Reassuring to know that it's systemwide.
     
  20. BlendedFrog macrumors regular

    Joined:
    Dec 9, 2010
    #20
    Guessing this is why iMessage has been flaky all morning and parts of the afternoon.
     
  21. thegoodsir macrumors member

    Joined:
    Apr 21, 2011
    #21
    I'm glad I'm not the only one... I've been having mail issues (connection issues to iCloud mail servers) since before the weekend and it's getting old lol. Went up the chain with Apple support on Friday and they just said it was linked to the previous mail issue on the Apple system status page. Hopefully they fix it right this time...
     
  22. sentiblue macrumors regular

    Joined:
    Aug 2, 2012
    Location:
    Silicon Valley
    #22
    Is it true that some of Apple's cloud infrastructure runs from AWS? From my knowledge, AWS has been migrating out of Oracle and into their own platforms and this has been causing outrages for them too, which could impact Apple consequentially.
     
  23. TVreporter macrumors 6502

    TVreporter

    Joined:
    Mar 11, 2012
    Location:
    Near Toronto
    #23
    It just works... trust us...

    The one time I need to use my iCloud Drive and of course it’s down.
     
  24. mariusignorello macrumors 65816

    Joined:
    Jun 9, 2013
    #24
    No issues for me. I’m on the *special* server. :p
     
  25. Alisstar macrumors 6502

    Alisstar

    Joined:
    Jul 12, 2008
    Location:
    Orlando, FL
    #25
    I bought a Xs Max last night, and had trouble getting past the two factor authentication. I called Apple customer service, and they had me start the account recovery process, which lasts 24 hours. I found a workaround to get access back into the account at around 1 PM, only to find out that many iCloud services have been down. It’s hard to believe all these services are still down. I still can’t restore from a backup. :mad::(
     

Share This Page