My $400 piece of Aluminum

Discussion in 'Apple Watch' started by northofnowhere, Apr 25, 2015.

  1. northofnowhere macrumors member

    Joined:
    Jun 20, 2010
    Location:
    Los Angeles, CA
    #1
    So my battery is worthless. Talked to Apple support twice today and I have to send it out for either repair or a replacement that will take who knows how long.

    I thought yesterday being day one it might just be me playing with it. But today, after a full charge, my watch was completely dead in just over 3 hours. I did nothing except for check the time and monitor the battery progress. No playing around, no texts, no extra apps installed. I actually, at Apple's request, did a complete factory reset.

    After all the hype and being over the moon yesterday to receive my watch, I am now pissed that I have pretty much a useless device.

    The progress of the battery discharge over 3 hours in pics. Again, without using any features besides raising my wrist to check the status.
     

    Attached Files:

  2. Blacklabel34 macrumors 6502

    Joined:
    Jul 6, 2009
    Location:
    Orange County
    #2
    :eek::eek::eek::eek:
    Sorry to hear that, hope this gets resolved ASAP
     
  3. LiemTa macrumors 6502

    Joined:
    Jun 2, 2014
  4. bunnicula macrumors 68040

    bunnicula

    Joined:
    Jul 23, 2008
    #4
    It's defective. Sometimes, a battery is a dud. How soon can they get you a replacement?
     
  5. Aluminum213 macrumors 68040

    Aluminum213

    Joined:
    Mar 16, 2012
    #5
    That's defective, sorry to hear that

    3 hours from 100-0 is painful
     
  6. northofnowhere thread starter macrumors member

    Joined:
    Jun 20, 2010
    Location:
    Los Angeles, CA
    #6
    They aren't sure yet. Won't have the return box until Tuesday.
     
  7. iregret macrumors 6502

    Joined:
    Jan 23, 2012
    #7
    Is... is this possible?:cool:
     
  8. myi123 macrumors newbie

    Joined:
    Jun 23, 2010
    #8
    From my experience with Apple Watch support, you should have a replacement in 2-3 business days. If you play up your frustration, you can probably get them to comp you something (I got AppleCare and a Milanese Band for FREE!)

    I'm assuming that you don't have AppleCare, because with it you get the Express Replacement. Then they mail you the replacement BEFORE you return the old one. I told them that after using it for 4 hours, I couldn't live without it anymore. They LOVED that line :)
     
  9. MPclk2006 macrumors regular

    Joined:
    Sep 20, 2013
    Location:
    Florida
    #9
    Oh man, that sucks, I hope the matter gets resolved...i hate when you buy something you been anticipating for so long and then it comes out defective...good luck!
     
  10. LxTxNx macrumors 6502

    LxTxNx

    Joined:
    Apr 27, 2007
    #10
    So entitled! What makes you think that every apple watch will be flawless? So spoiled! Unreal. Well this and similar were the response for all of us who didn't get the watch yesterday. So I had to use it on someone else with Watch pains.

    ::in case you didn't get it, it was a joke::
     
  11. Robert M. macrumors 6502a

    Robert M.

    Joined:
    Jan 4, 2010
    #11
    No! :p

    Sorry to hear that OP. It's definitely busted.
     
  12. lsutigerfan1976 macrumors 68000

    Joined:
    Sep 14, 2012
    #12
    I don't believe that you whined and someone gave you AppleCare and that band at no charge. If that were the case everyone would be doing this.
     
  13. iregret macrumors 6502

    Joined:
    Jan 23, 2012
    #13
    I don't understand why everyone longs for the Milanese loop. I don't find it attractive at all. But, to each his(her) own.
     
  14. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
  15. uid15 Suspended

    uid15

    Joined:
    Mar 9, 2015
    #15
    Such ridiculously flawed reasoning. Why should they care whether you believe them or not? If it's true it's true, and if they're lying? Oh well, never mind, it's not your issue...

    :rolleyes:
     
  16. northofnowhere thread starter macrumors member

    Joined:
    Jun 20, 2010
    Location:
    Los Angeles, CA
    #16
    Yeah, there are several in LA, but they don't have watches in stock for replacement. All they can do is sent it out for repair next week, which will already happen once I get the box they are sending.
     
  17. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #17

    That sucks I've seen many people in my area walk in and out with replacements here in MA. You would think if we are covered here how the hell is California not blanketed with warranty replacements
     
  18. northofnowhere thread starter macrumors member

    Joined:
    Jun 20, 2010
    Location:
    Los Angeles, CA
    #18
    Really? Where in MA? Just moved to LA from near Worcester last Thanksgiving. Might have to start calling some stores here.
     
  19. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #19

    Natick collection and Peabody I know have warranty replacements
     
  20. jbachandouris macrumors 68040

    jbachandouris

    Joined:
    Aug 18, 2009
    Location:
    Upstate NY
    #20
    Man, this is the one I have coming on Monday. It better work.
     
  21. northofnowhere thread starter macrumors member

    Joined:
    Jun 20, 2010
    Location:
    Los Angeles, CA
    #21
    Trying to find out if any stores in LA are offering in store warranty replacements, but it's IMPOSSIBLE to actually to talk to someone in a store. It's all automated and no matter what I say I get re-routed to apple care. FRUSTRATING!
     
  22. Eric5964 macrumors regular

    Eric5964

    Joined:
    Jun 24, 2010
    Location:
    Southeast Michigan
    #22
    Have you tried resetting and starting over.?I would give it a shot. Load minimal apps, and see what happens

    EricE
     
  23. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #23
    I emailed the Apple Care guy expressing my dissatisfaction, let' s see what he says in response. My band wouldn't lock into place on my watch.
     
  24. shox2k2 macrumors 6502

    Joined:
    Jun 18, 2010
    Location:
    Wichita, KS
    #24
    My iPhone 6 screen stopped recognizing touch after 3 days. I was pissed. I had to send it in but wait for a box first. I was worried but I got the box Tuesday, sent it back in tuesday. They received it Wed, Sent out the new one same day I had a working six by Thursday. Seems like forever, but I'm 98% sure they have some stock set aside for ones that have defects.
     
  25. northofnowhere thread starter macrumors member

    Joined:
    Jun 20, 2010
    Location:
    Los Angeles, CA
    #25
    Yup. Already been through all that.
     

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