Okay, now for the proof! I finally got all my information today. FedEx just picked up my "old" iPhone and scanned it and that's all Apple needed. Now the person who was assisting me put in the order and emailed me the order # and etc. so all I do now is just patiently wait for my new iPhone 3GS!
Also, I'm kinda looking for that apology who thought I was "lying" supposedly.
and as you see, it was not done via the online store with a "web order #" starting with the letter "w" it was actually done with a "sales ref number".
[img=http://img43.imageshack.us/img43/7857/apple2l.jpg]
[img=http://img189.imageshack.us/img189/6430/appleqxb.jpg]