My disappointing experience buying a MBP

[DanFreemanPhoto]

^ well something to compensate for my time and money travelling to Birmingham (50 miles) isn't greedy at all I think.

 

[Ktm.Moto]

What kind of 'experience' were you expecting when ordering an Apple product online? Frankly if I were going to drop that kind of money I would of taken the time to go to an Apple store for the real 'experience', even if it I had to drive two hours and 100 miles out of my way to do it, but that's me. What happened to you was inexcusable and should not have happened at all, and you have every right to complain. The beautiful think about owning an Apple product, for me anyway, is not the purchasing aspect, but using the product, and this is where you shall reap bounty of Apple quality. Coming from having used Windows for the past 20 yrs, its refreshing to use Mac OS X and have a computer that 'just works'. Enjoy!

I agree with your point of view, but sometimes you can't always get what you want at the store. Therefore, you order online and customize exactly to what you want, instead of settling for something you kind of want.

 

[mrsir2009]

At least they replaced it with no hassles. Personally I wouldn't have minded too much as long as it didn't cost me any extra money and Apple co-operated well