So I had my iPhone 3GS replaced about 2 weeks ago due to an software problem. The store gave me a replacement iPhone 3GS. However I noticed there was a scuff mark on the bezel before I left. I was told, it does not affect the performance of the iPhone, then its not replaceable. i was also pissed at how the "Genius" scratched the rear casing when activating my iPhone. I know its just a scratch and a ding, but my previous phone didn't have those. I applied Ghost Armor to protect my previous phone, and they scratch my new one up for me... thanks Apple. it also had uneven glass. So I called that day, and made a case ID over the phone as I didn't want to go to the store again. So I got an advance replacement. It arrived this morning. Its such a ****ing piece of ****. The rep PROMISED that it would be free of physical defects. Well well. uneven glass is still there. To make matters worse, the sleep/wake button is raised like it should be on the right side, and pretty much flush on the left side. It have to be pushed hard for it to function. So now I paid $599 for a ****** built iPhone. The sim card tray isn't flush either... it even has a gap between the tray and the casing so it can collect dust... yay. So I called up. I was transferred to a "senior ass hole" well senior tech dude. He said they WILL not overnight me a new iPhone. And because I have had physical problems before, I need to send my iPhone to THEM , and they will either replace it ONE LAST TIME or send it back to me. I can't believe I paid $599, and its a hit or miss with build quality. This is apple we are talking about here too. I know this is a rant, and the fanboys will tell me to get another brand phone if apple is so bad. Well I would love to, but I paid over $200 on Apps so it would be a waste of money.I wish I had a nice camera to show you all what I mean, but Why can't apple spend money on QC? It it costs around $200 for raw production and labor costs, that make $400 of profit off me. I know it have to pay for R&D, and other things, but I doubt QC would be a lot of money anyways. this is my 5th iPhone 3GS, and the 3GS is their "gift" to solve the physical problems I had with the 3G. I went through 9 of those.