I brought my week 43 iPod Touch to the bar, and waited for 30 minutes past the scheduled appointment. I then explained to the "genius" (is this *supposed* to make my blood pressure skyrocket?) the problem I am having with the shimmery blacks and incorrect rendering of shades of gray. He pretended as though he had never heard of the problem, but suggested that he replace it for me. He leaves for 5 minutes and comes back with an iPod Touch that is week 40, has a piece of plastic (as in plastic wrap) stuck between the two halfs of the device, and is approx 25% charged. I refused to take it, and he claimed they had no more in stock. So, he ordered me another one. The week 40 Touch did have a better screen than my week 43, however, so it gave me hope that I just have a lemon. Anyway, tonight's experience makes 5 the number of Apple employees I have talked to who have claimed they have never heard of the "negative black" problem with the iPod Touch. Is it possible that Apple employees know less about the products they sell then the average user? Not to sound like a conspiracy theorist, but it smacks of some kind of directive not to even entertain the idea.