iPad mini My iPad mini charging brick died

Discussion in 'iPad' started by L T, Aug 22, 2013.

  1. L T macrumors 6502

    L T

    Joined:
    Feb 24, 2013
    Location:
    UK
    #1
    As the title says, the charging brick just doesn't work! The lightening cable is fine as that works with my iPhone charging brick.

    Would apple give me a new one if I take in the broken one to the apple store, considering I only got my iPad mini about 2 months ago?

    Thanks
     
  2. Apple fanboy macrumors P6

    Apple fanboy

    Joined:
    Feb 21, 2012
    Location:
    Behind the Lens, UK
    #2
    It should be under warranty for a year, same as your iPad. Take it back to the Apple store, and they will swap it out.
     
  3. narutoninjakid macrumors 6502

    Joined:
    Dec 6, 2012
    Location:
    New Jersey
    #3
    Yeah Apple store will be able to help you out.
     
  4. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #4
    Case closed. Go to Apple. No Apple Store near you? Call 1-800-MYAPPLE and they'll likely to ship it to you (once you ship yours that is).
     
  5. L T thread starter macrumors 6502

    L T

    Joined:
    Feb 24, 2013
    Location:
    UK
    #5
    I'm going to an apple store today if you didn't see my "I'm getting a MacBook Air tomorrow (today)"

    I tested it again overnight and I remember the problem now, it charges for a bit but stops charging.

    Overnight it charged my iPad from 49% to 89% and then it had stopped charging with the battery in the top right corner showing as not charging
     
  6. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #6
    It's possible that the brick isn't the issue here, but calibration. If you allow the ipad to go completely dead, then re-charge, you may find that the charger isn't faulty. Either way, you are covered under the standard warranty and Apple will replace it if it proves to be the culprit.
     
  7. L T thread starter macrumors 6502

    L T

    Joined:
    Feb 24, 2013
    Location:
    UK
    #7
    iPad has been fine charging with the same cable and another charging brick
     
  8. L T thread starter macrumors 6502

    L T

    Joined:
    Feb 24, 2013
    Location:
    UK
    #8
    They wouldn't change it today, he said I would have to book a genius appointment

    Would even change it for me when I had just spent £800+ on a MBA
     
  9. tdhurst macrumors 68040

    tdhurst

    Joined:
    Dec 27, 2003
    Location:
    Phoenix, AZ
    #9
    Huh?

    1. Of course you'd need to make a genius appointment, that's what they are there for.

    2. When I worked for Apple retail, the "but I just spent hundreds or thousands of dollars on new Mac stuff! Treat me special!" argument was ridiculous, as EVERY customer spends that much. In fact that's pretty low end.

    Make a genius appt and you'll be fine.
     
  10. Sparticu$ macrumors member

    Joined:
    Dec 14, 2009
    #10
    I don't care if I'm buying a $1300 computer or a $20 charger I expect it to work. If it doesn't the company should exchange it. I can see making an appointment if something was wrong with the computer, but making an appointment just because of a charger sounds like a waste of time and money. It would be cheaper for apple to just test the charger and then replace it.
     
  11. tdhurst macrumors 68040

    tdhurst

    Joined:
    Dec 27, 2003
    Location:
    Phoenix, AZ
    #11
    That's what they'll do, you just need to make an appointment with an employee trained to do that.

    They're called Apple Geniuses.
     
  12. L T thread starter macrumors 6502

    L T

    Joined:
    Feb 24, 2013
    Location:
    UK
    #12
    I don't see how a Genius appointment will help me, the charger will begin charging when they plug it in but I would have to leave a device there charging for a few hours to see the charge cut out
     
  13. 12vElectronics macrumors 68040

    12vElectronics

    Joined:
    Jul 19, 2013
    Location:
    California
    #13
    I agree no one should feel entitled to special service because they spent what they think is a lot of money.. But seriously genius appt for charger?..
     
  14. eastercat macrumors 68040

    eastercat

    Joined:
    Mar 3, 2008
    Location:
    PDX
    #14
    I don't know what the big deal is about making an appointment for a part. I made an appointment because my earbuds went on the fritz. Of course, they replaced it.
    Seriously, if you haven't already, make the frickin' appointment. :rolleyes:
     
  15. DesertEagle macrumors 6502a

    DesertEagle

    Joined:
    Jan 10, 2012
    Location:
    /home @ 127.0.0.1
    #15
    Are you sure it's bricked?

    I experienced something similar a couple of weeks ago, i.e. the iPad seemed to have gotten bricked while charging. It helped to hold the home and power button for a while (10-20 seconds), then it restarted.
     

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