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My iPhone 5 does not have LTE.

A

Apple2000

macrumors member
Original poster
Jul 19, 2011
76
0
For some reason, my iPhone 5 does not have LTE. Why is this? It just says "4g", everyone else I know it says LTE. AT&T phone, BTW.
 
I would double check the settings and then just contact AT&T and bring it into the store. Show them that you get no LTE on your iPhone 5 (assuming you do have LTE in the area).
 
Apple2000 said:
For some reason, my iPhone 5 does not have LTE. Why is this? It just says "4g", everyone else I know it says LTE. AT&T phone, BTW.
Click to expand...

Su0tj.jpg
 
AT&T's "4G" is not LTE. It's more like 3.5G. I hate AT&T for this. If you were in an area with LTE coverage it would say so on your iPhone 5.
 
The weird part is, a friend of mine with same Phone has it. Literally, us standing next to each other he would have LTE and I would have "4g". IT is on in settings.
 
Do you have LTE on in your settings? Try toggling airport mode on then off. If the LTE signal is weak, it will default to 4g. You can literally take two steps and move from LTE to 4G. I think the phone is set up so that if the LTE signal is below a certain strength it reverts to 4g, even though that weak LTE signal would be faster than the strong 4g signal.
 
Apple2000 said:
For some reason, my iPhone 5 does not have LTE. Why is this? It just says "4g", everyone else I know it says LTE. AT&T phone, BTW.
Click to expand...

See if resetting your network settings fix it. Under settings,general, reset
 
Depending on how you did your upgrade, you may not have an LTE data plan on your ATT account. Contact them and tell them you need to be moved to an LTE account. I had to do the same thing last year when the iPhone 4S moved to HSPA+
 
Apple2000 said:
For some reason, my iPhone 5 does not have LTE. Why is this? It just says "4g", everyone else I know it says LTE. AT&T phone, BTW.
Click to expand...

I have the same exact problem. I have called them up a couple of times and they can't seem to figure out what is wrong. At&t set up a Case Id for me so a technician will take a look into it, but I don't really think that will solve anything.
 
Apple2000 said:
The weird part is, a friend of mine with same Phone has it. Literally, us standing next to each other he would have LTE and I would have "4g". IT is on in settings.
Click to expand...

My guess is that AT&T hasn't provisioned your SIM card for LTE. They have had some hiccups lately in moving people over and activating new iPhones. Since the old iPhone didn't have LTE, the SIM cards were provisioned for HSPA+ and below only.

If your friend has an iPhone 5, you can try switching SIM cards. If I'm correct, then he will be able to get LTE on your phone and you won't be able to on his. If yours still doesn't work, then perhaps it's something with the phone.
 
AT&T had to "activate" LTE on my plan. I don't know why, but stop into an AT&T store and I bet you they can fix it.
 
Here in all canada there is a big issue with telus/bell provider no LTE AT ALL.
By the way 3g is very poor since i got my iphone 5 .
Iphone 5 heating issue and battery suck too !
Not a good deal at all !!!!
 
Did you use your existing SIM card out of your old phone and trimmed it down to nano format or you're using the nanoSIM that came with the iPhone 5?
If you're still using the old SIM you should go to the nearest AT&T store and swap SIM. If not, call them make sure your plan is provisioned for LTE.

Good luck.
 
I got a new SIM from AT&T, and LTE now works. Apparently many people got "defective" sims with their new iPhone 5.
 
Blorzoga said:
Do you have LTE on in your settings? Try toggling airport mode on then off. If the LTE signal is weak, it will default to 4g. You can literally take two steps and move from LTE to 4G. I think the phone is set up so that if the LTE signal is below a certain strength it reverts to 4g, even though that weak LTE signal would be faster than the strong 4g signal.
Click to expand...

Thank you, I was having a bit of trouble with something that is now fixed, and I noticed I lost my LTE. I was searching everywhere but this site (which I come to frequently) for the answer.

Thanks again!
 
This happens with AT&T because they need to provision your account to work with LTE.

I got a 5S, my daughter got a 5C, my mother in law got a 5.

All three LTE. Only my daughter with her 5C had an LTE connection. Why? The other accounts were not setup to use LTE.

I went to an AT&T store, they looked up my info, and then enabled LTE.
 
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