My iPhone X stopped working after 2 days

The iPhone X does seem to have quite a few problems - Face ID malfunctions, unresponsive screens, vertical green lines down the screens and booting issues. I hope these issues are not widespread.

 

Do you have an Apple store near you? If so pop buy and get it replaced.

Or surely wherever you got it from should have a returns/exchange/refund policy, If its only been 2 days

 

They never are this happens every year with various aspects of the new phones.

 

Had the same issue with my 7 Plus 2 months ago. Apple replaced it. I do believe they have stock available for replacing faulty devices.

 

Is there any way you can borrow a phone to use for awhile OP? I don't tolerate any malfunction like that during the return period--it just goes back. Better to repurchase and not risk the same issue arising again.

 

Sounds similar to me. Mine would randomly shut down on me about 20+ times a day, I contacted Apple support this morning and their diagnosis didn’t show anything but the issue kept persisting.

I went to the appointment they made for me, and they said it’ll be logged and they changed the device for me there and then. It’s been over 6 hours so far and I’ve not had one crash, hang or restart and I’m now absolutely loving the full experience of this phone now. Was quite an annoyance having to change within just 4 days of having the phone but I think it must’ve just been my luck and I got one with hardware issues, as this one is really nice to use without having to worry that simply using the device will make it crash!

 

I was told by the store I went to that really the online store should have arranged for an expedited sealed unit to be sent to me and then hand over this one with the box and everything to the courier, since I’m in a similar situation to you with the store being over 40 miles away from me. They were very happy to offer me a replacement though, so I imagine there should be some reserved units set aside for users with potential problems.

Hope you get it sorted soon!

 

Well this sounds like a similar problem with mine. It shut off and got stuck in a boot loop but mine couldn’t even be recognized by iTunes when plugging in. It’s just stuck in an infinite reboot loop. Apple put a hold on my card for an express replacement so I’m hoping it’s soon and not December as you said someone else stated.

 

Do you have AppleCare?

 

Yes I do. I’m hoping this doesn’t count against an “incident” being that it’s a manufacturing issue.

 

You can say the same thing about every iPhone ever released. A month ago there were these same posts going on about how the iPhone 8 was full of bugs etc...

 

If you have an Apple store nearby take it in as others were given a replacement straight away

 

Somethings are out of our control when it comes to defects with iPhones. But at least you're having it replaced, even if it means you have to wait and it inconveniences you.

 

Out of curiosity, do you have AppleCare?

 

I went to my store today and when I checked in the guy said they had none available. Lo and behold I speak to my Genius rep and show him my issues and he pulls out a replacement phone from a little white box. Brand spanking new.

Apple should definitely have “replacement” (aka new) units available if you’re having an issue.

 

I’ve had a similar problem my iPhone X kept randomly rebooting for a couple of days and just yesterday it completely stopped working and I had to take it into where I got it and it was sent away and I’m either getting it fixed or a new one within 2 weeks

 

I sometimes get yellow lines when I open up applications.