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Sorry but dunking your device in the water, warranty or not, is not something I would do. I would just feel a little better about using my device in a short rain shower at best. I would still not deliberately expose my 7+ to a full baptism.

Why even take the chance of getting it soaked. I can't see doing it to prove a point though.
 
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Mkay cause every year (including my 6s+) a lot of people have issues with first batches. You were just super lucky. My 6s+ came with a cracked motherboard, broken haptic engine, bad battery and a few other issues that I have the repair receipt for. (My Apple Store insisted the issues I had were my imagination, Apple repair said differently :^])

Then yes, I have been very lucky. 1 each 4 and 4s, 5 each 5s, 5 each 6s and a 7 with no issues at all.
 
So I got my iPhone 7+ for just 5 days, went to took some pictures/videos near and in the pool. Phone was never submerged more than 2 feet for more than 1 minute. I didn't think that would be an issue since I watched that Galaxy S7 / iPhone 7 video in that Seattle lake.

  1. Phone 7 and iPhone 7 Plus are splash-, water- and dust-resistant, and were tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529. Splash, water and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. ***Liquid damage not covered under warranty.***
 
Perhaps people should stop submerging their phones, and then trying to get apple to pay for their mistakes.

Perhaps Apple should not advertise water resistance with a TV ADVERTISEMENT showing a motorcycle going out into the rain with an iPhone 7 mounted on the handlebars. Perhaps Apple should not list IP67 ratings on the iPhone 7 spec sheet.

Apple doesn't get a pass on this. If they say it has a feature, and that feature doesn't work, the warranty should be honored. It's slimy to brag about a feature if the company isn't willing to stand behind it.
 
Granted, yours was underwater, but I just saw a Sprint commercial the other day that made a point of showing the owner was about to go biking in a thunderstorm with his iPhone 7 Plus mounted on the handlebars. I feel like they want to have it both ways, to eat their cake and have it too.
That's not even close to being the same as submersion
 
So I got my iPhone 7+ for just 5 days, went to took some pictures/videos near and in the pool. Phone was never submerged more than 2 feet for more than 1 minute. I didn't think that would be an issue since I watched that Galaxy S7 / iPhone 7 video in that Seattle lake.

Anyhow, phone started vibrating near the home button nonstop and now won't turn on. I'm in a dilemma - should I just return this or actually tell Apple what happened? I know Apple has been careful to not cover water damage in their agreement; however, I feel like I've been somewhat misled and/or received a lemon.

I really think this phone was a lemon. I took great care of it, bought a case right away and never dropped it. I read here that they had some manufacturing difficulties with the Jet Black. Perhaps that's what happened, they cannot get the right quality control and seal the phones properly.

Hope this story can help others not brick their phone, first and foremost.

Did you drop the phone into the water?
 
Tell the truth. That is what I did when I put on a protective thing on a new mac book pro and with a blow dryer, go the keyboard keys too hot, and melted them. They replaced the keyboard for free for me.
 
I have no idea why people feel the need to submerge their phone because of some advertisement. When I buy a new car, I don't drive it head on into a wall to verify it's crash rating.
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Did you drop the phone into the water?

It was purposely submerged.
 
Granted, yours was underwater, but I just saw a Sprint commercial the other day that made a point of showing the owner was about to go biking in a thunderstorm with his iPhone 7 Plus mounted on the handlebars. I feel like they want to have it both ways, to eat their cake and have it too.


Yeah I kinda raised an eyebrow to a similar TV Commercial in the Uk. Especially when it was lightening too. Hmmm not too clever venturing out in such a storm on metal !!
 
Yeah I kinda raised an eyebrow to a similar TV Commercial in the Uk. Especially when it was lightening too. Hmmm not too clever venturing out in such a storm on metal !!

I wonder how many phones were water damged diring these commercials but youll never know!! :p:p:D:D:confused::cool::p:cool:
 
I find it hard to believe that Apple didn't test this extensively. I am not saying that things can and will go wrong, but for them to advertise something and in reality not even be close just opens them up to lawsuits.
 
Like I said the first batches of any iPhone are super faulty generally and that's something I would not risk.

Terms like "super faulty" are based on what kind of odds-making? If the normal defect rate is (for argument's sake) .01%, is "super faulty" a failure rate of 1%? (1% is 100 times more than 0.01%, yet it's still just 1% of all units.) Even if the failure rate was 10%, does that mean the 90% who don't have a problem are "super lucky?" Not to me; "super lucky" is winning when the odds are 100:1 (or 1,000,000:1) against winning.

The fact that people complain about a faulty new product is hardly unusual. As always, the complainers get extra attention, because anything regarding a new product is, by definition, "news." The only way to be sure about these things is to have statistics, and statistics of that sort are hard to come by. So, rather than vague statements based on statistically-invalid measurements...

It's generally understood that the first products off any new assembly line have the potential for a higher failure rate. Good manufacturers add on additional quality-control inspections in early stages of production, to reduce the failure rate, because news of unusually high failure rates can be extremely damaging to a company. Just ask Samsung.
 
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It's generally understood that the first products of any new assembly line have the potential for a higher failure rate. Good manufacturers add on additional quality-control inspections in early stages of production, to reduce the failure rate, because news of unusually high failure rates can be extremely damaging to a company. Just ask Samsung.

The fact that people complain about a faulty new product is hardly unusual. As always, the complainers get extra attention, because anything regarding a new product is, by definition, "news."

There, fixed it for you :^] , and I usually go through 2-3 Samsung and Apple phones if I buy at launch (except my 6s+, they replaced parts 4x and I still have issues)~
 
I think apple should of never made the riding in the thunderstorm commercial if it won't back up its claims of the rating it has. An apple commercial basically telling you its ok to ride around with your phone exposed to water but then not going to cover damages if a never damaged phone gets water inside.
I can see them not covering a claim after inspecting the phone for drops that could of caused issues with water getting inside.
They should cover water damage on a never dropped phone imo

OP did not ride around in rain. He fully submerged his phone into a swimming pool filled with chlorinated water. If Apple advertises swimming with the phone, then I fully agree with you. In fact, I strongly believe that Apple should back any and all warranty claims for water damage with S2 watches damaged from normal swimming.

Lmao. Huh

While I don't necessarily agree that it's OP's fault for not realizing first batch production runs are often faulty (I think it's OP's fault and anyone else's fault who thinks this is a submergible phone, a phone to shower with so people can watch netflix, etc.), what she said is true. They are manufacturing in an extreme rush to meet demand, it's a new product with new specs and machinery, etc.

There are many people with creaking phones when you use light torsional twisting along the longitudinal axis. I've experienced this on all the 7 pluses I've handled. If you can hear creaking, there will be ingress points for water. This creaking is certainly a manufacturing or design defect, and I can assure you that the water rating and resistance design did not account for it.

In order to be water resistant, EVERY seal and barrier to water needs to be functioning at 100%. One ingress point may not catastrophically affect a phone in a thunderstorm, but it probably will affect one that is completely submerged, even if just for a minute at 2 feet.
 
There, fixed it for you :^] , and I usually go through 2-3 Samsung and Apple phones if I buy at launch (except my 6s+, they replaced parts 4x and I still have issues)~

So why buy at launch knowing you will have to go through the headache of exchanging multiple times?
 
OP did not ride around in rain. He fully submerged his phone into a swimming pool filled with chlorinated water. If Apple advertises swimming with the phone, then I fully agree with you. In fact, I strongly believe that Apple should back any and all warranty claims for water damage with S2 watches damaged from normal swimming.



While I don't necessarily agree that it's OP's fault for not realizing first batch production runs are often faulty (I think it's OP's fault and anyone else's fault who thinks this is a submergible phone, a phone to shower with so people can watch netflix, etc.), what she said is true. They are manufacturing in an extreme rush to meet demand, it's a new product with new specs and machinery, etc.

There are many people with creaking phones when you use light torsional twisting along the longitudinal axis. I've experienced this on all the 7 pluses I've handled. If you can hear creaking, there will be ingress points for water. This creaking is certainly a manufacturing or design defect, and I can assure you that the water rating and resistance design did not account for it.

In order to be water resistant, EVERY seal and barrier to water needs to be functioning at 100%. One ingress point may not catastrophically affect a phone in a thunderstorm, but it probably will affect one that is completely submerged, even if just for a minute at 2 feet.

^ x infinity
 
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OP did not ride around in rain. He fully submerged his phone into a swimming pool filled with chlorinated water. If Apple advertises swimming with the phone, then I fully agree with you. In fact, I strongly believe that Apple should back any and all warranty claims for water damage with S2 watches damaged from normal swimming.

Apple specifically recommends that the original Apple Watch (as well as Series 1) not be submerged, yet they regularly swap out these water damaged AWs under the standard warranty.

In order to be water resistant, EVERY seal and barrier to water needs to be functioning at 100%. One ingress point may not catastrophically affect a phone in a thunderstorm, but it probably will affect one that is completely submerged, even if just for a minute at 2 feet.

How's this supposed to be any different when it comes to Apple Watch?
 
The '-gate' thing is so funny but true though, look at one of the recent gates, bendgate, Apple made the 6s much stronger than the 6 and I suppose the viral youtubes on the bending might have played a role in that.
 
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