I had been struggling with the decision to wait for the 'new' Mac Pro or just to get a current model for 2 months. Based on no official time table for a 'new' Mac Pro release and the fact that Digidesign can take some time to catch up to new hardware/software I decided to purchase the current model.
I was toying with the idea of getting a refurb, but with my corporate discount of 8%, a new one was only a $175 more. And, when I was ready there were no refurbs with the specs I wanted anyway.
Sunday I called my local
store to see if the 3.0 GHz was in stock and they said it was, so I went in. After 30 minutes with a sales rep, who knew less about the computer than I did, I found out they didn't have it. 
I started to leave but decided to speak with a manager to let him know how upset I was that I just wasted my time. He was immediately apologetic and asked for me to wait, he'd be right back.
He came back, apologized again, and handed me a card for 10% off my next in store purchase. I then though that maybe the 3.2Ghz might be more affordable so he set me up with a different rep who actually knew about the computer and understood my needs.
After I did the math the 3.2 GHz was still too much, so inquired about the 2.8 GHz. Was it going to be enough machine for me? He convinced me that it would be plenty and by no means was it slow. Now, I had downgraded myself and had 10% off coming. I though I was really getting a good deal until I got to the counter to pay.
The manager rang me up, gave me the wireless mouse for $20 per online pricing, they charge $69 in store (I got to keep the wired mouse too), 10% offcare, and not 10% but 14% off the brand new Mac Pro! Holy ****! Until that second, I hated going into this store, now I have a GREAT deal! Not only did I get the hook up, but they stayed 30 minutes after the store closed to finish everything up. I never felt rushed.
This just goes to show that there is customer service in this world. What started as another store nightmare turned into a really nice experience. Thank you store in Boca Raton, FL.
The new 2.8GHz, 320G HD, 2G RAM Mac Pro is now fully updated and running great. The casing is immaculate. It makes my G4 look like a Mac mini, what a beast. I have also ordered an additional 8G RAM from Memory America, which was very cheap! They were very nice too. Next stop, Pro Tools 8!
Cheers,
A very happy camper
I was toying with the idea of getting a refurb, but with my corporate discount of 8%, a new one was only a $175 more. And, when I was ready there were no refurbs with the specs I wanted anyway.
Sunday I called my local
store to see if the 3.0 GHz was in stock and they said it was, so I went in. After 30 minutes with a sales rep, who knew less about the computer than I did, I found out they didn't have it. I started to leave but decided to speak with a manager to let him know how upset I was that I just wasted my time. He was immediately apologetic and asked for me to wait, he'd be right back.He came back, apologized again, and handed me a card for 10% off my next in store purchase. I then though that maybe the 3.2Ghz might be more affordable so he set me up with a different rep who actually knew about the computer and understood my needs.
After I did the math the 3.2 GHz was still too much, so inquired about the 2.8 GHz. Was it going to be enough machine for me? He convinced me that it would be plenty and by no means was it slow. Now, I had downgraded myself and had 10% off coming. I though I was really getting a good deal until I got to the counter to pay.
The manager rang me up, gave me the wireless mouse for $20 per online pricing, they charge $69 in store (I got to keep the wired mouse too), 10% off
care, and not 10% but 14% off the brand new Mac Pro! Holy ****! Until that second, I hated going into this store, now I have a GREAT deal! Not only did I get the hook up, but they stayed 30 minutes after the store closed to finish everything up. I never felt rushed. This just goes to show that there is customer service in this world. What started as another
store nightmare turned into a really nice experience. Thank you store in Boca Raton, FL. The new 2.8GHz, 320G HD, 2G RAM Mac Pro is now fully updated and running great. The casing is immaculate. It makes my G4 look like a Mac mini, what a beast. I have also ordered an additional 8G RAM from Memory America, which was very cheap! They were very nice too. Next stop, Pro Tools 8!
Cheers,
A very happy camper
