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The funny thing is that the guy at the Genius Bar was not surprised in the slightest that the machine was dead.

Also, when I called today they said I'll get a call either Monday or Tuesday with the return shipping info. The guy in the store said that they can ship me a new machine as soon as they have one and they have confirmation that FedEx received my machine. I wonder if he is right?

That's how it worked for me. Thursday evening, when FedEx scanned the original machine I was sending back - I saw the process begin on the replacement.
 
ROFLMAO! Methinks you've started drinking...

Thanks for the laugh! :D

I had no idea you were in Houston? I guess I never noticed before. I'm in Cypress or South Austin as I like to call it. Houston definitely has a problem...when it comes to the MPs.
 
Welcome Banacek and have a seat in the boat. We have strong whisky and loose women to help get us through these rough waters. Well...atleast I do. I can't wait to say land ho, that New Mac Pro is on its way. Arghhh.....

Haha, I just got off one waiting list to get right back on another. :(
 
Man it is terrible when you wait forever for a Mac Pro that costs an arm and a leg...then it stops working. I have been lucky even to experience no problems to date...knock on wood. It was on sleep all afternoon as I watch the 500 with no restarts. All is well so far. Not boasting though...just holding my breath.
 
Man it is terrible when you wait forever for a Mac Pro that costs an arm and a leg...then it stops working. I have been lucky even to experience no problems to date...knock on wood. It was on sleep all afternoon as I watch the 500 with no restarts. All is well so far. Not boasting though...just holding my breath.
Out of curiosity, what proc / HD / viddy config did you buy?
 
False assumption. My MP 2.8X8/8800/10GB is running fine. I'm just here to learn.

Same here. No probs so far after 4 days of intensive operation. 2 Samsung F1 iTB drives working great as well (and fast) except one reboot from overnight sleep; unplugged and has not reoccurred YET.
2.8 dual quad, 8GB, 8800GT
 
I had no idea you were in Houston? I guess I never noticed before. I'm in Cypress or South Austin as I like to call it. Houston definitely has a problem...when it comes to the MPs.

Ahh, cool. I live in the center of town. We have friends out towards your way, and I agree - it's more a suburb of Austin then Houston. :rolleyes:

So you think the FedEx route to Houston is particularly rough? My MP box was pretty complete when I picked it up last week. There was a very small hole in the side about the size of a small index card, but it barely broke the surface of the box. The MP inside was pristine on the exterior. I checked inside the MP after it wouldn't boot, and everything looked to be seated correctly, connected, etc. Who knows?

I was more concerned with the advertising on the box. It's nice seeing that it's a MP, but I'd rather have the box be a little more discreet.
 
Ahh, cool. I live in the center of town. We have friends out towards your way, and I agree - it's more a suburb of Austin then Houston. :rolleyes:

So you think the FedEx route to Houston is particularly rough? My MP box was pretty complete when I picked it up last week. There was a very small hole in the side about the size of a small index card, but it barely broke the surface of the box. The MP inside was pristine on the exterior. I checked inside the MP after it wouldn't boot, and everything looked to be seated correctly, connected, etc. Who knows?

I was more concerned with the advertising on the box. It's nice seeing that it's a MP, but I'd rather have the box be a little more discreet.

My box looked pretty good too. There is a few scuffs on the outside. Nothing really terrible. Inside, it was packed up nicely. I don't think shipping had anything to do with it personally. I agree on the advertising. But then again, anything that large is bound to bring attention. Was your 8800 dusty?

Are you a designer in Houston? If so, who do you work for?
 
my confidence in apple has been diminishing pretty consistently over the last couple of years.

Powerbook: Perfect in every way despite being treated with little respect!

iMac: sent back due to dodgy screen and glitchy bluetooth out of the box

Macbook: track pad button has decided to work intermittently

Macbook Pro: Very Very bad quality screen, but others were the same too so i just dealt with it, superdrive needed to be replaced. Is warping now. And over the last few weeks it has slowed down ridiculously, depite still having no page outs and lots of free hard drive space

I had hoped that lots of these problems were caused by the ever lasting endeavor of sjobs to make things thinner, although these problems with the mac pros just scream bad QC.:mad:
 
My box looked pretty good too. There is a few scuffs on the outside. Nothing really terrible. Inside, it was packed up nicely. I don't think shipping had anything to do with it personally. I agree on the advertising. But then again, anything that large is bound to bring attention. Was your 8800 dusty?

Are you a designer in Houston? If so, who do you work for?

The interior of my MP was clean, no dust.

I'm in software QA. No real reason for me to get the MP other then wanting a superior computer/OS and hobbyist photography/video.
 
I'm glad my Mac Pro was alive and well when I got it....if I had read posts like this one (and several others that are currently making the rounds), I may have been scared away from buying one of these... :)

-Bryan
 
I'm glad my Mac Pro was alive and well when I got it....if I had read posts like this one (and several others that are currently making the rounds), I may have been scared away from buying one of these... :)

-Bryan

Don't be scared. Face your Fears Head On!
 
The reasoning behind this is quite simple.

All of these problems with iMacs, Mac Pros etc, are from Apple moving their production plant to China.

Apple got a little greedy. They wanted to save a few bucks by assembling the machines in China (we all know what that means), but in the end, it looks like it will cost them more in replacing and fixing all of the machines.
Thats for sure. When the apple computers were put together years ago they were solid, hardly ever DOA and there was really no need for apple care. I too wish I could build my own box, but if I want to that means one of 2 things Windows or a hacked version of OS X. Ether one works for me.:(
 
woah woah woah, how can this happen, ive never had a mac fail due to processor/logic board etc before, and i had assumed that the mac pro, where its internals are not squished into a tiny box or carried around, would have been a far more sturdy piece of kit?

How widespread are these problems? to the OP, I hope they give you a brand new machine, that is just not on:eek:

I had the exact same problem as the OP with a MDD Dual G4 Powermac. I was tryping in iChat, it beachballed for about 5 seconds, and then everything froze. I tried to reboot, and got the grey screen, but nothing else.

The logic board died. It was two weeks out of warranty, and Apple wanted $1400 to repair it.

All these MP horror stories are freaking me out.
 
In case anyone was wondering, they could not get it to work at the store, and they could not replace the machine for me either. So that means that I have to ship this back and wait until they have another one to ship out.

"Because it works"? Hardly. I could have had a working Dell four weeks ago.

Blame Intel. They've had a bunch of bugs with the new 45nm processors. Your problem is probably related to this.
 
Blame Intel. They've had a bunch of bugs with the new 45nm processors. Your problem is probably related to this.

That's incredibly unlikely since the "bunch of bugs" (one, so far) have been on the desktop Penryns. Not the server (Xeon) Penryns. And the Mac Pros use the Xeons.

jas
 
That's incredibly unlikely since the "bunch of bugs" (one, so far) have been on the desktop Penryns. Not the server (Xeon) Penryns. And the Mac Pros use the Xeons.

jas

They had them with mobile processors too, so it's definitely possible there's issues with workstation/server processors too.
 
There is a reason that the Mac Pro is $2,799 when a comparable Dell is over five grand.I

Yeah there is and it likely has little to do with the quality of the build. Although there are definatly a number of varying issues of all levels affecting the new Mac Pros without knowing the percentage of people affected (and the percentage of Dell Precisions that fail) it's not something you can really start attributing to production shifting countries or comparing to other companies.
 
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