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My mom Dropped my MacBook Pro

M

madhurdutta

macrumors newbie
Original poster
Aug 24, 2009
14
0
India
I got the 15 Inch MacBook Pro around a Month back, and on the very morning after I got it, my mom dropped it. Here are pictures of the slight cosmetic damage. Apple won't cover it, obviously. Learning to live with it,

I am taking it to Apple for a separate hinge noise. Hopefully they may have to change the lid
 

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madhurdutta said:
I am taking it to Apple for a separate hinge noise. Hopefully they may have to change the lid
Click to expand...

Alas, the bad news is now that it has been dropped — and considering where it hit the floor, right at the hinge — what started as a seperate problem will most probably now be viewed by Apple as having been caused by the drop. :(

Prepare to do some sweet talking! :eek:
Good luck…
 
In India, we have more than one Authorized Apple Service Provider, in the city. The retailer(Authorized Service provider one) I got my MacBook Pro from, said the same thing, that Apple mostly will blame the dent for the hinge sound, However the guy(Authorized Service provider two) that replaced my iMac(From white to aluminum) said, he will definitely help me out and replace the display lid. Keeping fingers crossed.
The laptop also makes screechy sounds sometimes. As if something is loose.
BTW - these issues(screechy noise from entire body, somtimes and hinge noise first surfaced today morning, not the day I got my MacBook Pro dented, so I can't see the relation between the hinge and screechy noises and the dent.
Hope my service provider convinces Apple.
 
madhurdutta said:
In India, we have more than one Authorized Apple Service Provider, in the city. The retailer(Authorized Service provider one) I got my MacBook Pro from, said the same thing, that Apple mostly will blame the dent for the hinge sound, However the guy(Authorized Service provider two) that replaced my iMac(From white to aluminum) said, he will definitely help me out and replace the display lid. Keeping fingers crossed.
The laptop also makes screechy sounds sometimes. As if something is loose.
BTW - these issues(screechy noise from entire body, somtimes and hinge noise first surfaced today morning, not the day I got my MacBook Pro dented, so I can't see the relation between the hinge and screechy noises and the dent.
Hope my service provider convinces Apple.
Click to expand...

The hinge should definitely be completely silent, but based on your description the screechy noise from the entire body seems normal. Every unibody I've worked with (quite a few!) has produced some screeching metallic sounds during handling. This is a result of the back panel flexing, as it's just one big thin sheet of metal.
 
So did you beat her like a red headed step child :p

bummers man, I'm sure she feels awful and there's nothing you can really do, other then suck it up :(
 
Hey guys, thanks for the constructive replies. I might look into the Speck cases if they sell em here in India. I never really believed in cases, Mac products look best Naked! But I guess I might give it a shot.
My mom does feel bad and I know It was inevitable, I would eventually mishandle it in someway or the other. Besides the dent is small and on the backside(which means I can't see it while operating my MBP)
I will keep yall posted.
Thanks
Madhur
 
madhurdutta said:
...that Apple mostly will blame the dent for the hinge sound, However the guy(Authorized Service provider two) that replaced my iMac(From white to aluminum) said, he will definitely help me out and replace the display lid.
Click to expand...
Yet another example of why my macbook costs so much. :confused:
 
from the looks of the 2nd pic, the screech noise might look like its from the lid scratching against the body when opening. even laying closed, the lid looks like its touching the body a bit.
 
Ouch. Zooming in on that makes it looks bad. :( I would hate if my mom did that to something of mine. :mad:
 
Ouch!!! That sucks! Sorry it happened dude. Not even my MBP and I feel sick looking at that.:eek:
 
look on the brightside, at least the camera you took the pictures with seems to be of pretty good quality lol
 
Hey Guys,
Even I thought that the Hinge sound might be because of the lid rubbing of against the bottom enclosure. But on further inspection I found that they do not touch and the noise is "typical hinge noise" encountered by a lot of people of Apple Discussions. Basically the Service provider #2 is a bit chilled out and has some sympathy, unlike the bastards I got my MacBook Pro from(Service Provider #1), who are just citing rules from Apple. If there is any one from India here - Don't buy from IMAGINE - They do not care and provide horrible after sales service.
About how my mom dropped it, Well after getting the laptop we went for Lunch and so I asked her to keep the laptop with her - BIG MISTAKE. She put it in her bag, and while trying to take something out she dropped the entire bag. Uhhh still hurts when I think of it.
 
Did you give her a hug and tell her its no big deal? I'm sure it hurt more when she gave birth to you ;)
 
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