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My power cord melted and almost caused a fire. What do I do?

dukebound85 said:
im off to continuously bend my power cable till the stress causes it to malfuntion during use so i can get a free computer


i am going to bend my branklines as well so i can get a new car too

hmm im gonna also somehow make my house explode with a malfuntioning gas line so i can get a free house lol
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Well if you do things to cause it than thats fraud. I really don't know what your trying to say by all this?
 
NovemberWhiskey said:
🙄🙄🙄🙄

Who said a 51% stake in Apple?

I hope you know why we have seatbelts in cars today--along with all the other safety measures designed to save lives: LAWSUITS.

Without legislation designed to force car companies to look out for safety, you can be sure that they wouldn't be as stringent as they are today.

Grow up.
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just sayin why stop at a computer if his life and familys' life were at stake?

oh im sure they test the crap out of these cables too for safety🙄

JamesGorman said:
Well if you do things to cause it than thats fraud. I really don't know what your trying to say by all this?
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lol that was in response to the notion to commit fraud to get a free computer

its all in the context
 
I stand by my original advice
Take the computer and cord into the Apple Store and have them check it out

Go from there

Woof, Woof - Dawg
pawprint.gif
 
MacDawg said:
It didn't cause a fire
It didn't burn down the house
It apparently didn't even damage the computer

If it HAD, that would be a different story... but basing everything on what could have happened is tenuous


Woof, Woof - Dawg
pawprint.gif
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While I agree with you that none of that did happen, the possibility of it is very high with a malfunctioning power cord. If its his fault that this happened than I dont see why apple should replace anything, although they probably would give him a new power cord at the very least. But if this is by no means his fault, and is caused by apple, than they should do something to correct it.
 
JamesGorman said:
While I agree with you that none of that did happen, the possibility of it is very high with a malfunctioning power cord. If its his fault that this happened than I dont see why apple should replace anything, although they probably would give him a new power cord at the very least. But if this is by no means his fault, and is caused by apple, than they should do something to correct it.
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Agreed, but that may not be giving him a brand new computer, unless the computer itself is faulty. That is why I said to take it in and let them check it out to see what the problems are... as well as the solutions.

Woof, Woof - Dawg
pawprint.gif
 
JamesGorman said:
Well if you do things to cause it than thats fraud. I really don't know what your trying to say by all this?
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Oh come on. I mean stealing from big corporations(ones that charge hefty premiums on their products) once in a while can be fun.

It probably costs Apple roughly $400 in production + licensing/labor costs for each macbook they make. The rest you're paying for is just air.

That being said, I do not condone fraud.
 
dukebound85 said:
just sayin why stop at a computer if his life and familys' life were at stake?

oh im sure they test the crap out of these cables too for safety🙄



lol that was in response to the notion to commit fraud to get a free computer

its all in the context
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No one is trying to commit fraud to get a new computer?
 
NovemberWhiskey said:
You just want a new charger for something that could have killed you? I'd be furious if this happened to me.

This is completely inexcusable. Apple needs to look into this matter, as now several people have had a problem with fires/electrical problems.

Since they aren't being proactive about it, someone needs to sue them for the safety of everyone else involved. I don't mean a lawsuit where someone tries to gain personally, but a class-action lawsuit to make Apple ensure the safety of its products.

I don't want to have to worry about fires while I sleep.
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NovemberWhiskey said:
What are you talking about?

This last post didn't even make sense.
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your first post i quoted sure implies he needs a new computer for due compensation. why stop there if as you said,

You just want a new charger for something that could have killed you? I'd be furious if this happened to me.
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i assume you placed emphasis on the "just" implying that a mere cable replacement is not enough to cover this travesty
 
Apple needs to look into this problem--plain and simple. I would hope that they would issue a recall, and proactively ensure the safety of its customers.
 
midgetsanchez said:
Take a lighter and burn the side of the macbook until it no longer boots (do this outside btw). Claim the damage was caused by the faulty power cord and request a replacement. Apple will provide you with a new unibody.

/sarcasm
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midgetsanchez said:
Oh come on. I mean stealing from big corporations(ones that charge hefty premiums on their products) once in a while can be fun.

It probably costs Apple roughly $400 in production + licensing/labor costs for each macbook they make. The rest you're paying for is just air.

That being said, I do not condone fraud.
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JamesGorman said:
No one is trying to commit fraud to get a new computer?
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its clearly been suggested as my quotes point out. note that at the original time of post, he didnt have the /sarcasm tag either as he edited his post
 
midgetsanchez said:
Oh come on. I mean stealing from big corporations(ones that charge hefty premiums on their products) once in a while can be fun.

It probably costs Apple roughly $400 in production + licensing/labor costs for each macbook they make. The rest you're paying for is just air.

That being said, I do not condone fraud.
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Lol, it may be fun till you get caught. But really, what's the point? If its the companies fault, then they should replace it. I've found being honest a lot better though, apple replaced my ipod touch when they knew for a fact that i had tried to jailbreak it when it first came out and it screwed itself up.
 
Good thing it wasn't a polycarbonate white macbook. I'm guessing they're more prone to melting/catching on fire than the unibodies.

Also, in the event that the battery inside a whitebook explodes due to fire, polycarbonate shrapnel would be driven into your chest. I don't like the sound of that 😱
 
dukebound85 said:
no, my posts are aimed at those individuals (namely one) suggesting fraud to get a new computer
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Oh, well just to verify, and I'm not saying you accused me of this, but just for future reference, I did not in any way suggest the OP try to do anything even remotely fraudulent to obtain a new computer. But I do believe that this is a serious malfunction. I know there are thousands upon thousands of apple notebooks sold, and I've only heard of this happening a couple times. I know that things happen and products malfunction, but when it happens, it needs to be addressed accordingly. Weather apple replaces the cord or the computer completely depends on where the fault lies. I agree with MacDawg, that the OP should just take the computer in and have it looked at. I would go to an apple certified repair shop first just to see what they say, simply because apple may be quick to point the finger at someone other than themselves.
 
The melting only occurred for about an inch on the wire. (just after the power supply heading towards the magsafe end. The whole cord did not melt, just about an inch long section. The metal underneath the white covering is exposed. Its not a lot but I have a feeling if I didn't find it/notice it sooner it would have been a bigger problem.

Can you guys give the fraud thing a rest? It was clearly just a joke/jab at some people out there who are out to get free stuff.
 
JamesGorman said:
Oh, well just to verify, and I'm not saying you accused me of this, but just for future reference, I did not in any way suggest the OP try to do anything even remotely fraudulent to obtain a new computer. But I do believe that this is a serious malfunction. I know there are thousands upon thousands of apple notebooks sold, and I've only heard of this happening a couple times. I know that things happen and products malfunction, but when it happens, it needs to be addressed accordingly. Weather apple replaces the cord or the computer completely depends on where the fault lies. I agree with MacDawg, that the OP should just take the computer in and have it looked at. I would go to an apple certified repair shop first just to see what they say, simply because apple may be quick to point the finger at someone other than themselves.
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i agree. if the situation is what i imagine it to be, i dont see how it could warrantt a new computer honestly

and no i wasnt refferring to you
 
christall109 said:
The melting only occurred for about an inch on the wire. (just after the power supple heading towards the magsafe end. The whole cord did not melt, just about an inch long section. The metal underneath the white covering is exposed. Its not a lot but I have a feeling if I didn't find it/notice it sooner it would have been a bigger problem.

Can you guys give the fraud thing a rest? It was clearly just a joke/jab at some people out there who are out to get free stuff.
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I knew it was a joke, I was just elaborating on it. But since this melting happened right by the power brick, I don't think you will be getting a new computer. I thought originally that it was by the magsafe end. If anything, the cord was stressed and eventually led to this. Most likely they will just replace the cord. I still believe it should be made sturdier, but if the malfunction was at the powerbrick and not the magsafe connector, you can pretty much rule out compensation of a new computer, although that would be nice.
 
dukebound85 said:
i agree. if the situation is what i imagine it to be, i dont see how it could warrantt a new computer honestly

and no i wasnt refferring to you
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I agree. You should probably be able to get a replacement adapter, since the degree of the damage doesn't sound so bad.

On the other hand, if the melting was on the magsafe connector itself instead, and damaged the computer(like gizmodo's image below), I think it would be fair to request a replacement. You don't just spend $2000 on a laptop to have it catch on fire.


mbponfire1cw.jpg
 
dukebound85 said:
i agree. if the situation is what i imagine it to be, i dont see how it could warrantt a new computer honestly

and no i wasnt refferring to you
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Well now we know that the melting occurred at the power brick so its almost certain that it is only the cord that caused the problem and nothing with the computer. It was probably due to stress where the cable connects to the power brick. I agree with you that this will not warrant a new computer. Had it been at the magsafe end, I would be pushing for a new system, but not for this.
 
JamesGorman said:
I knew it was a joke, I was just elaborating on it. But since this melting happened right by the power brick, I don't think you will be getting a new computer. I thought originally that it was by the magsafe end. If anything, the cord was stressed and eventually led to this. Most likely they will just replace the cord. I still believe it should be made sturdier, but if the malfunction was at the powerbrick and not the magsafe connector, you can pretty much rule out compensation of a new computer, although that would be nice.
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The magsafe end does have some wire showing, but I think thats from almost 3 years of stress. But still for what did happen towards the power supply, wires just don't spontaneously melt their insulation if they are stressed do they?
 
midgetsanchez said:
I agree. You should probably be able to get a replacement adapter, since the degree of the damage doesn't sound so bad.

On the other hand, if the melting was on the magsafe connector itself instead, and damaged the computer(like gizmodo's image below), I think it would be fair to request a replacement. You don't just spend $2000 on a laptop to have it catch on fire.


mbponfire1cw.jpg
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i agree with you here
 
christall109 said:
The end near the power brick is frayed though, but I think just from 3 years of stress. I have scene it spark before. But still it wasn't like it was cut or anything. And if it was cut, would it melt?
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I think that that is exactly what has caused it. Which like i said before, after realizing where the melting occurred, wont warrant a new system. As for the cut causing it, it could have played a factor but I really don't know. Just take the computer, and the power cord to the apple store and see what they say😎
 
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