After recently being mesmerized by the new MBA's, I decided to sell off my MacBook Pro and get a new thin machine. After calling up nearly every bestbuy in my area, I determined that no best buys had stock of the 256 13" model. So off I went to the Apple Store. I am a huge Apple fan, but strangely enough I have never actually bought anything in the Apple Retail Stores. I have been in them, but never made a purchase. So as a person who is very familiar with the Mac system, I was just going to quick pick it up and do everything myself. That's when I found out about the iQueue. I go up to a completely clueless employee who is just simply chatting with customers and not really doing anything to tell him I am ready to purchase a new air. Then he typed my into his "super" iPhone, and told me it would be about a 15 min wait. I was fine with that, until it turned into 45 minutes. I was just sitting on top of the MacBook Air table trying to piss em' off a little bit when finally I talked to this other shopper who said he just wanted to simply get his new iPad 2 and go, he had been there for more than an hour. Every employee I was looking at was just mingling with first time Mac buyers who need help on how to click on the internet. Finally a repair guy who said that the wait was ridiculous came and helped me and we finished my purchase in about 3 minutes. So after setting my new Mac up and everything I thought that the Apple Store should implement some kind of iQueue for people who know what the hell they are doing and just want to grab and go. Anyone else have this problem or is it just my store. If this is going on everywhere, Steve get your ass in those stores and figure something else out.