My Worst Customer Service Situation Ever with At&t!!!

[con500]

You more than likely cost AT&T $50 because that new customer was going to switch to them anyway. You are taking advantage of an AT&T promotion which has been exploited on MacRumors. The promotion is designed for you to recruit new customer, not sit back and hand out codes to people who want to switch so everyone can get free money.

In my opinion, your hassle is the karma of exploiting a generous referral incentive from AT&T.

Oh and "I can't use it on my bill because my workplace covers that." Please, go away with your bitching.

Karma is watchin you skwo..
Chill out and let the OP have a rant...its their right and their privelage to vent.
Havent we all been guilty of gettin pissed at the big noises of industry asserting their authority and bureaucracy at the mere little ones

Go on admit it...you have havent you

 

[ntrigue]

"Guys AT&T is making it so difficult to spend the free $25 for which I did nothing. Now I'm obsessing over a stupid accessory because I didn't want to waste my free $25 card. On top of that they won't bend state laws and give me a tax exemption because I deserve it.

 

[vinay427]

"Guys AT&T is making it so difficult to spend the free $25 for which I did nothing. Now I'm obsessing over a stupid accessory because I didn't want to waste my free $25 card. On top of that they won't bend state laws and give me a tax exemption because I deserve it.

If you say that "I deserve it", why shouldn't I be able to get it?

Karma is watchin you skwo..
Chill out and let the OP have a rant...its their right and their privelage to vent.
Havent we all been guilty of gettin pissed at the big noises of industry asserting their authority and bureaucracy at the mere little ones

Go on admit it...you have havent you

Haha thanks for the support!

 

[AiralynRose]

They have iTunes giftcards in the AT&T stores... why not use it on that?

 

[vinay427]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5H11 Safari/525.20)

They have iTunes giftcards in the AT&T stores... why not use it on that?

They wouldn't let me use a gift card on a gift card.

 

[muskratboy]

For the 154,746,296 time, I pay $150 a month (for a family plan)

"and I can't use it on my bill because my workplace covers that."

so which is it, fella... YOU pay $150 a month, or your COMPANY pays $150 a month?

you can be as snippity as you like (and wow, are you snippity) over your $25 card... but it is free money, and you are being really bitchy about it.

if this is the worst thing that's ever happened to you via ATT... wow, you are one lucky bastard. seriously.

 

[vinay427]

"and I can't use it on my bill because my workplace covers that."

so which is it, fella... YOU pay $150 a month, or your COMPANY pays $150 a month?

you can be as snippity as you like (and wow, are you snippity) over your $25 card... but it is free money, and you are being really bitchy about it.

if this is the worst thing that's ever happened to you via ATT... wow, you are one lucky bastard. seriously.

Sorry, should have been more clear. My company pays my share of the bill, which is $40, and I pay the rest, which is $150 with unlimited texting and data for the other phones.

READ: If you're going to post the same thing over that the last 38 people did, save your time. If you're actually going to say something that would help me in any way, I will be extremely grateful.

 

[hitman45400]

Hey guys,
This is the worst customer situation I have ever had with At&t. So I got a $25 referral card from At&t from a MR referral thread. It wasn't the Visa type they usually give, and I can't use it on my bill because my workplace covers that. So, after a lo f research, I decided on the iFrogz Luxe. I would have got something else, but that was the best at At&t. So I go to buy it, just to find out that the At&t website doesn't accept those promotion cards. Then, I call a store, and they say the iFrogz Luxe is only available online and they can't get it for me. So I talk with customer service, then get connected to their supervisor, and she tells me she will connect me to the At&t website customer service. I tell them the whole thing AGAIN, and I have the same problem. Finally, they agree to get it using my promotion card. Then, they tell me there is a $1.50 of tax. The case itself is $24.99, so the tax pushes it over $25. So, I tell them I will pay the tax with another card, but no! It all has to be on the same transaction. So either I have to get something I really don't want or just don't use the card. I'm still on the phone with their customer service, I'll let you know how it went later.

Times like this make me wish I got the G1 or the Magic which should come out soon. It's open source, and T-mobile has the best customer service for like 5 years in a row from Consumer Reports.

P.S. Also, I have been an At&t customer for over 20 years with home phone service, internet, and U-verse TV. This is ridiculous!

shut the **** up.
maybe someone will burn your house down where you won't have to make ANY FREAKING PAYMENTS AT ALL.
IT'S 25 DOLLARS.
buy something else, trade the gift card with someone else for 25 cash to put in your account, THEN BUY IT.

http://www.youtube.com/watch?v=xRfkVLhLD5A
for you OP

 

[9822679]

shut the **** up.
maybe someone will burn your house down where you won't have to make ANY FREAKING PAYMENTS AT ALL.
IT'S 25 DOLLARS.
buy something else, trade the gift card with someone else for 25 cash to put in your account, THEN BUY IT.

http://www.youtube.com/watch?v=xRfkVLhLD5A
for you OP

well I wouldn't take it so far but I agree with you

So I got a $25 referral card from At&t from a MR referral thread.

He's basically annoyed 2 months later about $25 he basically got for free.

I understand money is money, but honestly there are much bigger things in life to be worried about.

 

[vinay427]

Sorry, should have been more clear. My company pays my share of the bill, which is $40, and I pay the rest, which is $150 with unlimited texting and data for the other phones.

READ: If you're going to post the same thing over that the last 38 people did, save your time. If you're actually going to say something that would help me in any way, I will be extremely grateful.

shut the **** up.
maybe someone will burn your house down where you won't have to make ANY FREAKING PAYMENTS AT ALL.
IT'S 25 DOLLARS.
buy something else, trade the gift card with someone else for 25 cash to put in your account, THEN BUY IT.

http://www.youtube.com/watch?v=xRfkVLhLD5A
for you OP

Well, maybe you should shut the f*** up!!! I actually have a right to say that considering you purposely ignored the post I made above.

well I wouldn't take it so far but I agree with you




He's basically annoyed 2 months later about $25 he basically got for free.

I understand money is money, but honestly there are much bigger things in life to be worried about.

Thanks for understanding somewhat, and I agree that there are bigger things to worry about. I also understand that different people have different points of view. So let's just leave it alone, because this thread didn't help at all.

 

[hitman45400]

So let's just leave it alone, because this thread didn't help at all.

Well Sherlock, i could have told you that.

did you for one second think about CALLING BACK and asking for someone else to talk too?!

Also, 99.999999% of those cards allow you to add more money. I got one, and it had a sticker saying when it was out i could add more money if i wanted too.

 

[vinay427]

Well Sherlock, i could have told you that.

did you for one second think about CALLING BACK and asking for someone else to talk too?!

Also, 99.999999% of those cards allow you to add more money. I got one, and it had a sticker saying when it was out i could add more money if i wanted too.

Well this didn't have that sticker! Also, I called back 3 times.