Maybe not the right place, but the normal Google searches almost all lead to a Microsoft help page that is of absolutely no help whatsoever.
I have a Lenovo laptop that currently has Windows 11 installed, along with Office 365. It has two user accounts set up. There is very little existing data and just a few 3rd party apps installed between the two users.
My son wants it for college and I would like to give it to him in as new a state as possible.
So I EITHER need to create a new user (which I can obviously figure out how to do) and then completely erase all data/settings for the two existing users – all without reinstalling Windows.
OR, I need to completely reset the laptop to it's original setup. No discs were provided with the laptop, so it's obviously some sort of cloud re-install much like the Mac.
I would love to get some advice and/or step-by-step instructions from more experienced Windows users here. I more than know my way around a Mac, but I'm a little less confident on Windows.
Thanks in advance!
I have a Lenovo laptop that currently has Windows 11 installed, along with Office 365. It has two user accounts set up. There is very little existing data and just a few 3rd party apps installed between the two users.
My son wants it for college and I would like to give it to him in as new a state as possible.
So I EITHER need to create a new user (which I can obviously figure out how to do) and then completely erase all data/settings for the two existing users – all without reinstalling Windows.
OR, I need to completely reset the laptop to it's original setup. No discs were provided with the laptop, so it's obviously some sort of cloud re-install much like the Mac.
I would love to get some advice and/or step-by-step instructions from more experienced Windows users here. I more than know my way around a Mac, but I'm a little less confident on Windows.
Thanks in advance!