I hope someone can help me obtain contact information to AT&T executive level. I have reached out numerous times via tele, chat, social media, financial services etc to no avail but empty promises that a manager would call me. This is regarding them canceling my service when my service was suspended AFTER I paid the account in FULL and they refuse to restore it back to its original plan. Can someone help me contact them? Thanks!
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Carrier Needing to reach AT&T executive department
- Thread starter TinaNYCTower
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It is likely in the fine print that is you fail to pay, they can cancel and do not have to give you the original plan. You would be like a new customer.
Read your T&C's. Very likely you hit a loophole for them not to give you that back.
Don’t need to read, maybe the other poster does. Been with att for many years and have no plans on leaving.
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