Never been so disappointed with an Apple product

Discussion in 'MacBook Air' started by lexusracin, Apr 10, 2011.

  1. lexusracin macrumors newbie

    Oct 15, 2010
    So I finally received my 13" 1.86 with 4gb ram yday. Everything is great when I turn it on. Apps load up super fast. Then I try playing youtube, hulu, and netflix. This thing cant handle HD!! The fans turn on to 6400+ rpm the entire clip/movie. They're on full blast and I cant even hear the clip. If that wasnt bad enough, the stutter is insanely annoying. I wait for it to buffer yet it still keeps lagging. Forget 1080p, I cant even watch 720p. The CPU usage is at 85%. For a lousy youtube clip!! 85%!! My biggest regret is that I got it from macmall and can't return it. My biggest fear came true. My 3 yr old MBP was a fully capable machine and I downgraded into something so outdated that I cant even play videos on it.

    Any suggestions on how to make this thing bearable? All you guys claiming to be able to watch HD, how do you do it?
  2. Hellhammer Moderator


    Staff Member

    Dec 10, 2008
    Download and install the latest version of Flash player. I can play 1080p Flash on my MBA just fine and I have the same specs.
  3. lexusracin thread starter macrumors newbie

    Oct 15, 2010
    I have the latest flash player. I even tried 4 different browsers and its the same in all of them!

    There has to be some setting that I'm not doing right.
  4. Hellhammer Moderator


    Staff Member

    Dec 10, 2008
    Is there anything else eating the CPU then? That doesn't sound normal, my MBA can do these things just fine. Have you rebooted?
  5. wol macrumors regular

    Jun 15, 2005
  6. Marconelly macrumors 6502


    Jul 5, 2008
    I have, around 15% CPU usage with 1080p youtube videos with latest Flash, and with machine like yours. Which is practically how every other person who has the same setup has it. You must be doing something wrong.
  7. chrono1081 macrumors 604


    Jan 26, 2008
    Isla Nublar
    +1 No problems here.
  8. slapguts macrumors 6502a


    Jan 10, 2008
    Has Spotlight finished indexing yet? That tends to eat an awful lot of processor.
  9. iVeBeenDrinkin' macrumors 65816


    Oct 17, 2008
  10. seb-opp macrumors 6502

    Nov 16, 2008
    as your mac is new, and assuming you've only just transferred lots of data to it, its a likely cause.
  11. GreyMatta macrumors regular

    Jul 29, 2007
    just tried the "Big Buck Bunny" 1080p youtube video and CPU never went above 30% and the fans didn't even come on once

    thats on a 11" ultimate
  12. maclaptop macrumors 65816


    Apr 8, 2011
    Western Hemisphere
    I agree with this theory. For some reason mine seemed to take an unusually long time to complete. Especially as compared to my other new Macs.

    If this is not it, I would get Apple involved.
  13. Lord Appleseed macrumors 6502a

    Lord Appleseed

    Nov 7, 2010
    Apple Manor
    I have the MBA with the same specs and i can watch 1080p with ease. Sure the fan starts running a bit louder after a while but thats about it.
  14. Stingray454, Apr 10, 2011
    Last edited: Apr 10, 2011

    Stingray454 macrumors 6502a

    Sep 22, 2009
    Also double-check the flash player you use is really the latest, not just that you're using "version 10", the curent one is I think hardware rendering support came in 10.2, everything earlier than that will be dead slow and can't handle 1080p playback for example.

    EDIT: Just tried it myself, takes about 20% on my 11" 1.6 (total cpu usage with all running apps was about 30-35%)
  15. Big D 51 macrumors 6502a

    Big D 51

    Jan 15, 2011
    Mobile, AL
    + 2....sorry to hear your having problems.
  16. ZipZap macrumors 603

    Dec 14, 2007
    Lets ask the obvious question....

    What else did you upgrade/install.

    Did you update the OS to 10.6.7 through the system update? Look for threads on this ...
  17. KPOM macrumors G5

    Oct 23, 2010
    You MacBook Air has a faster graphics processor than your 3 year old MacBook Pro and only a slightly slower CPU, so it should be fine once Spotlight indexes everything. Also, be sure you did install Flash 10.2 and not 10.1, though it is now out of beta and thus I think it should be set automatically.

    Did you use Migration Assistant to move over your data and settings? If so, perhaps you copied over a setting or utility that is preventing hardware acceleration from working properly. Or perhaps you are running content that isn't optimized for GPU acceleration. Maybe send us a link to a video that isn't running properly and we can see if it works for us.
  18. French macrumors regular

    Jan 13, 2011
    So after reading this thread I decided to take a look at what my 13" ultimate is doing. I did upgrade to 10.6.7 last night from 10.6.6 via Apple's website (not the software checker on my machine).

    I installed the Flash plugin but have my stuff defaulting to html where I can...and I have clicktoflash installed.

    So I went to the video referenced in this thread and was running under 15% for flash player plugin.

    Then I followed the link (also in this thread) for flash and installed it...I'm not sure if I had just a plugin installed before or the full program (or maybe the full program is just a plugin)...

    Played the video again and my processor shot up to 30%. I decided to reboot and try again. Processor for the first minute or two was in the 30% range for the flash plugin, but now it's been running steady at 11%.

    Why would it be so high to start and then get so much lower after a minute or two?
  19. stockscalper macrumors 6502a


    Aug 1, 2003
    Area 51
    I watch Youtube videos all the time and I never hear the fans turn on. Like others have suggested it's likely caused by Spotlight indexing.
  20. pubjoe macrumors 6502

    Aug 14, 2007
    It could just be a noisy fan.

    Either way, it shouldn't do that. Try the suggestions here, phone apple, and if it still doesn't work as it should, they'll happily swap it.
  21. lexusracin thread starter macrumors newbie

    Oct 15, 2010
    I already have the latest flash. Its not spotlighting at all. Now the fans run 6000+ rpm constantly even after restarting and resetting the SMC. They wont go below 5500 rpm with nothing open.

    I got a dud that I'm stuck with.
  22. Hastings101 macrumors 68020


    Jun 22, 2010

    Return it/Get it repaired/Ebay it
  23. Beaverman3001 macrumors 6502

    May 20, 2010
    You still have a warranty with Apple even though you can't return it to MacMall. Take it to a store, like everyone has said, the MBA with those specs can handle 1080p just fine.
  24. mkaake macrumors 65816

    Apr 10, 2003
    or walk it into an apple store and have them look at it / replace it... that works too...

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