I think what you aren't understanding is this is when you "RESET" the device. Not updating it. And I've NEVER EVER seen a device get bricked AFTER a software update has completed. This is so huge and amazing it got overlooked it is indescribable.
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New 13.2 Update Bricking Some HomePods [Update Pulled by Apple]
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I think what you aren't understanding is this is when you "RESET" the device. Not updating it. And I've NEVER EVER seen a device get bricked AFTER a software update has completed. This is so huge and amazing it got overlooked it is indescribable.
I do wonder, why are so many people resetting their HomePod after this update? Is this something you have to do regularly? I don't have a HomePod so I'm just watching all this with a wary eye but am curious.
There's absolutely no reason to reset or remove the HomePod from Home app after an update. Some users unfortunately got stuck in the update process and decided to reset it. After that it bricked.
Mine updated without issues. If I'd reset it now or remove from Home app, it would brick.
Mine downloaded the update and kept saying "Updating", but nothing ever happened. An endless loop of downloading and installing but nothing actually happening. Homepod still works fine.
I couldn't get it to install either. Though now that its pulled by Apple, we'll see if the eventual new release will install.
I was in the same boat. While it was downloading the update I turned off automatic updates, so 13.2 was downloaded and sitting there but not installed. Unfortunately I don't think there is a way to remove the update except to reset the device (which you can do by just removing the device from the Home app). This will reset all of the settings and I think should remove the downloaded update but I haven't yet confirmed this myself. I removed my HomePod from the Home app to reset it but haven't yet added it back in.
EDIT: @chinanderm -- I can confirm this works. Re-added my HomePod back to the Home layout and it's still on 12.4 with no sign of 13.2
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I'm not sure what the intervals are, but my Apple TV is set to auto update and it's gone days without automatically updating before (and yes, being used in that time). I imagine that most people experiencing problems manually ran the update first, even if their HomePod was set to auto-update.
No issues with ours (knocks on wood). I told ours to update while I was at work yesterday, before updating anything else in the house to 13.2.
I had downloaded but not updated. Is there a way to delete the update from iPhone?
Tim Cook’s Apple puts a priority on pushing out new OS versions on a yearly basis. Which seems to be more important to him than keeping everyone in software that “just works.” I feel like your comment has been said by people about Apple software since like 2012. Last time I had a lot of confidence in Apple’s software being rock solid was like 2009.
Good idea! Thanks for trying and confirming.I was in the same boat. While it was downloading the update I turned off automatic updates, so 13.2 was downloaded and sitting there but not installed. Unfortunately I don't think there is a way to remove the update except to reset the device (which you can do by just removing the device from the Home app). This will reset all of the settings and I think should remove the downloaded update but I haven't yet confirmed this myself. I removed my HomePod from the Home app to reset it but haven't yet added it back in.
EDIT: @chinanderm -- I can confirm this works. Re-added my HomePod back to the Home layout and it's still on 12.4 with no sign of 13.2
If the HomePod updates like the iPhone, it has to check if the downloaded update is signed by Apple. This particular update is likely no longer being signed, so when it does that check, it fails. It's probably stuck on "installing" because this isn't a typical situation.
This should all be resolved when they release the fixed update.
Id accept a response like this if, for example, some Homepods didnt work properly with handoff or even for the broken timers, but this is an update that bricks a device (requiring intervention from Apple to fix), which is delivered silently to most people, affects a pretty wide audience.
This is isn’t even quality control imo; this is basic robustness lacking from much of their software line.
You have to reset the device (remove it from the Home app) to get it to "forget" the download but not-yet-installed 13.2 update. After it's reset you can add the HomePod back to your Home layout and it should still be on 12.4 with no sign of 13.2 anywhere. See my earlier post
Why‘s that? Updating them is not a problem at all, just don‘t reset them. Yet surely there‘s some design failure generally existing on several iOS devices like Apple Watch, TV and obviously HomePod that those can be killed by a faulty update (meaning cannot be restored locally by iTunes like eg iPhone or iPad as a last exit).
The HomePods refused to play music and weren't taking instructions as they should. After verifying the update did take and they said 13.2 was installed sometimes resetting to factory defaults is the best option. So because Apple had Apple Music issues at the same time, many were faced with the same dilemma as I was and it also creates a clean install when going to a next full release. Anyone in IT knows and often does this.
So for this to have escaped testing is beyond I think anyone that works in the IT field.
I have been seriously disappointed by the HomePod. The sound quality is superb, but everything else about it has proven to be lightyears behind the competition.
I was really hoping the HomePod would be the start of the smart home ecosystem expansion for Apple. I envisioned new products and services to shorty follow. After a year of waiting for the HomePod to become a true smart speaker, I gave up.
I sold the HomePod and bought two Echo Pluses, plus an Echo Sub, for the sitting room and put an Echo Dot in every room of the house. Now every switch, light, door lock, and cameras are all connected. It works well and costs less.
It's fun to program different scenes. Ask Alexa to set the mood and dim lights everywhere, tell her it's time to make dinner and she lights up the kitchen, starts some music. I pull up my favorite recipes on Echo Show installed in the kitchen and start cooking. At the end of the evening I can say "going upstairs," and Alexa will shut off the lights downstairs, turn on the staircase light for one minute, lock the front door, turn on the lights under the bed in the master bedroom and set both nightstand lights to low blue light for nighttime. Wake up in the morning and tell Alexa it's time to get ready and master bathroom lights will go on, bedroom lights will brighten, weather for the day will be announced along with calendar entries. I love it.
My favorite though is the evening lights, which softly come on at sunset. They self adjust to the changing sunset times, so you never walk into a dark house.
Anyway... I was hoping Apple would bring this level of automation, but no way. Some of the smart home items do support HomeKit but pale in comparison to Google or Amazon.
I was really hoping the HomePod would be the start of the smart home ecosystem expansion for Apple. I envisioned new products and services to shorty follow. After a year of waiting for the HomePod to become a true smart speaker, I gave up.
I sold the HomePod and bought two Echo Pluses, plus an Echo Sub, for the sitting room and put an Echo Dot in every room of the house. Now every switch, light, door lock, and cameras are all connected. It works well and costs less.
It's fun to program different scenes. Ask Alexa to set the mood and dim lights everywhere, tell her it's time to make dinner and she lights up the kitchen, starts some music. I pull up my favorite recipes on Echo Show installed in the kitchen and start cooking. At the end of the evening I can say "going upstairs," and Alexa will shut off the lights downstairs, turn on the staircase light for one minute, lock the front door, turn on the lights under the bed in the master bedroom and set both nightstand lights to low blue light for nighttime. Wake up in the morning and tell Alexa it's time to get ready and master bathroom lights will go on, bedroom lights will brighten, weather for the day will be announced along with calendar entries. I love it.
My favorite though is the evening lights, which softly come on at sunset. They self adjust to the changing sunset times, so you never walk into a dark house.
Anyway... I was hoping Apple would bring this level of automation, but no way. Some of the smart home items do support HomeKit but pale in comparison to Google or Amazon.
Fortunately, our 2 AirPods seem to be working fine. I won't be removing them from Home, though.