New 27" Base iMac - Trouble with optical out

Discussion in 'iMac' started by cthomas1489, May 3, 2011.

  1. cthomas1489 macrumors newbie

    Apr 26, 2011
    Hey all. Just purchased a new 27" base model iMac. I originally ordered online this morning because all my nearby stores didn't have any in stock but I stopped by anyway this afternoon and they did. Just cancelled the online and picked it up in store (Went through the education pricing and he gave me a free Magic Trackpad (in addition to the mouse) and iPhone 4 dock for free too!)

    Anyway so far everything is working great except when I try to output audio digitally. In the sound preferences when nothing is plugged into the port it shows internal speakers like normal. I plug in headphones, it switches to headphones and outputs fine. I plug in my digital optical cable (which is attached to a toslink adapter to fit the mini jack) it switches to digital output but no sound whatsoever. It also grays out my volume slider on the menu bar.

    This guy seemed to have a similar situation but from a few years ago:

    My cable is 6ft long and works fine otherwise. This is the first time I'm using it with the adapter. Maybe I should try a cable that has the mini toslink jack on one end and the regular on the other? Essentially eliminating the physical adapter?
  2. cthomas1489 thread starter macrumors newbie

    Apr 26, 2011
    Of course right after I post this it works fine. Nevermind... lol
  3. philipma1957 macrumors 603


    Apr 13, 2010
    Howell, New Jersey
    sounds like you should pick up a one piece cable just in case. maybe the adapter is flakey.
  4. Benz63amg macrumors 68020


    Oct 17, 2010
    where does it say they give u a free trackpad and iphone dock? i have education too.
  5. gtsgts macrumors newbie

    May 3, 2011
    Don't mean to hijack your post. My mother is a school paraprofessional. If you buy online through apple education program do they ask you to show proof? If so, what do they ask?

Share This Page