New Aluminum Macbook - Dust Under Glass

[tiartrop]

I got some dust trapped inside the glass when I cleaned it for the first time, but none visible on the screen so far, or at least I hope so. No dead pixels either so I guess I've been pretty lucky.

This is rather unrelated, but when I bought my mobile phone recently (Nokia), I exchanged the first unit because it was lemon, the replacement unit had this HUGE black dust trapped underneath the glass. I went back Nokia Centre to get it replaced but apparently they just got the technician to disassemble it and clean it. I got it back with several more dust trapped inside, but this time they're white and unnoticeable, I could live with that. I wonder if Apple would do the same thing? Although looking at the construction of this machine, it's perhaps rather impossible.

 

[darkguy]

I've got the same annoying problem.
Some dust particles are trapped beneath the glass screen of my brand new macbook.

Some of them are quite invisible, but there is big triangular dust particle (or a tiny scratch on the glass...i can't figure out) on the center-left side of the screen tha is driving me mad.

Now i don't know what to do. I'm temped to ask for a replacement, but i'm afraid that the next could be worse

 

[miamialley]

You guys who always want these things to be perfect will sadly be disappointed time and time again. There will always be room for error in everything. Store your treasures in heaven, it's the only place where perfection exists. Your chasing an illusion. That's my 2 cents.

No perfection in heaven or earth. Both illusions.

But I do expect a mostly perfect Macbook.

...runs away...

 

[Floris]

I've got the same annoying problem.
Some dust particles are trapped beneath the glass screen of my brand new macbook.

Some of them are quite invisible, but there is big triangular dust particle (or a tiny scratch on the glass...i can't figure out) on the center-left side of the screen tha is driving me mad.

Now i don't know what to do. I'm temped to ask for a replacement, but i'm afraid that the next could be worse

You could just ask .. because you already have no .. not asking keeps no - no , for certain.

 

[MacsBestFriend]

ok, that is now an idea for people who like to experiment and can afford an expensive repair:

take an ultrasonic toothbrush and hold it against the screen where the dust spec is. it should shake it lose and it would fall down where it doesn't bother you (the dust speck, not the screen). i have no Glassbook or iMac so I can't try it but that's how digital cameras shake dust off the sensor.

is anybody willing to try it?

i tried it on my acer laptop! it worked! your a genius! thanks!

 

[BS85]

a macro shot of dust under the glass on my exchanged mbp. hopefully the third one will be better than the first and second. i had a bad feeling that i should have lived with the problems of my first mbp.
http://www.flickr.com/photos/brandonshigeta/3028102502/

 

[FrankieTDouglas]

You CAN expect perfection when you pay that much for a machine. Don't settle. Keep going back until you get the machine you expect to have.

 

[roland.g]

Oh no, invisible dust particles under the glass.

 

[ThomasJL]

You guys who always want these things to be perfect will sadly be disappointed time and time again. There will always be room for error in everything. Store your treasures in heaven, it's the only place where perfection exists. Your chasing an illusion. That's my 2 cents.

No. The more people who follow fanboy advice to settle for minor problems, the more Apple will continue to skimp on quality control.

If people keep returning defective MacBooks until they get a perfect one, then it may finally send a message to Apple that cutting costs on quality control is not the financially profitable thing to do. The only language Apple understands is $$$. Do not reward Apple for intentionally trying to screw you over!

 

[drew0020]

i tried it on my acer laptop! it worked! your a genius! thanks!

Does this really work? I just noticed a big particle of dust trapped under my screen ugh! Right in the middle of the screen of course and appears to cover 2 pixels wide.

 

[therealdt]

No. The more people who follow fanboy advice to settle for minor problems, the more Apple will continue to skimp on quality control.

If people keep returning defective MacBooks until they get a perfect one, then it may finally send a message to Apple that cutting costs on quality control is not the financially profitable thing to do. The only language Apple understands is $$$. Do not reward Apple for intentionally trying to screw you over!

No, I think the more returns, they more faster they'll make it to the refurb shop. Let's be real, the markup on these laptops is very, very, very decent, and the markup on a refurb is decent. It's not hurting Apple one bit.

 

[Formativeyears]

Does this really work? I just noticed a big particle of dust trapped under my screen ugh! Right in the middle of the screen of course and appears to cover 2 pixels wide.

Your mileage may vary. There is a piece of dust behind the screen of my plasma TV and one teeny tiny almost invisible piece of dust under the screen of my new aluminum macbook. I tried the toothbrush thing on both for long periods of time and neither particle budged even slightly. I've just decided to live with the "macbook" dust particle. I only notice it when I look for it, so it's not that big of a deal.

 

[drew0020]

Your mileage may vary. There is a piece of dust behind the screen of my plasma TV and one teeny tiny almost invisible piece of dust under the screen of my new aluminum macbook. I tried the toothbrush thing on both for long periods of time and neither particle budged even slightly. I've just decided to live with the "macbook" dust particle. I only notice it when I look for it, so it's not that big of a deal.

Mine is a huge piece of dust noticeable in all conditions not just a white screen.

 

[Creditcard]

Today I discovered a dust particle inside my 5th macbook pro screen.