I got a Moto KRZR a couple weeks ago and I'm pretty happy with it. (Previously had the Motorola E315, which was a very good phone.) They're right that VZW replaced the Motorola interface with their hideous-looking OS and I wish they hadn't. But everything else about the phone is pretty good. BT works fine with my Mac though, headsets, file transfer, merging via iSync, it all works. (In contrast to the last phone, where I had to hack it to get file transfer to work.) I worried a little about having an internal antenna, but it sounds fine so far.
Call reception is heavily dependent on the provider's network though, not just the phone. I suggest asking testing out friends' phones to make calls at your home or office to see how they compare, whether they are better or worse than yours or what they usually get. I've never switched from Verizon partially because the reception is very strong in this area, but if I moved it might be a different story.
Call reception is heavily dependent on the provider's network though, not just the phone. I suggest asking testing out friends' phones to make calls at your home or office to see how they compare, whether they are better or worse than yours or what they usually get. I've never switched from Verizon partially because the reception is very strong in this area, but if I moved it might be a different story.