New guys: Dead-pixel count?

Discussion in 'MacBook Pro' started by Trepex, Jun 7, 2007.

  1. Trepex macrumors 6502a

    Trepex

    Joined:
    Apr 5, 2007
    Location:
    Ottawa, Canada
    #1
    So do we have any idea how the new panels are looking for dead/stuck pixels? Both the GF and I ordered a new MBP and I have a feeling that ONE of us will be unlucky enough to have at least one, but what's it looking like so far?

    I guess if you have stuck pixels you can't right away return it for another one without paying the restocking fee?

    (Note: I am NOWHERE near an apple store, in Ottawa, Canada)
     
  2. RustyM macrumors regular

    RustyM

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    Jun 8, 2004
  3. BrianMR macrumors regular

    BrianMR

    Joined:
    Apr 3, 2007
    Location:
    USA
    #3
    ditto
     
  4. Trepex thread starter macrumors 6502a

    Trepex

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    Apr 5, 2007
    Location:
    Ottawa, Canada
    #4
    Excellent. If there is anything that my Probability/Stats courses taught me, it's to stop reading after as soon as I get the answers I like, independent of my sample size or the experiment variables. :D
     
  5. jakk2809 macrumors member

    Joined:
    May 24, 2007
    #5
    I thought I had 1 but it turned out that it was just a piece of chocolate (I think.......). I wonder how that got there....
     
  6. Trepex thread starter macrumors 6502a

    Trepex

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    Apr 5, 2007
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    Ottawa, Canada
    #6

    If you're lucky
    it was chocolate. :p
     
  7. chriswg macrumors member

    Joined:
    Jun 4, 2007
    Location:
    Colorado, USA
    #7
    Well that is great news so far then. This is the one thing I am pretty worried about because I ordered the 17" MBP with High-Res Screen. There are just so many pixels on that thing that I imagine at least one will be dead. But it's good to hear people have none! Please continue the reports (especially if you have a 17" screen).
     
  8. iW00t macrumors 68040

    iW00t

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    #8
    Did you smell and taste it to ensure it is really chocolate?
     
  9. Zadillo macrumors 65816

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    Jan 29, 2005
    Location:
    Baltimore, MD
    #9
    Well, one of the perks of higher res screens, IMO, is that individual dead pixels become harder to detect.

    My 20" Dell 2005fpw screen, which is 1680x1050, actually has 3 or 4 dead pixels, but they are so tiny that I almost never notice them; frankly, I have to actually look really close at the screen to even remember they are there.
     
  10. whateverandever macrumors 6502a

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    Nov 8, 2006
    Location:
    Baltimore
    #10
    I've got a dead pixel on my new 2.2GHz SR MBP :/
     
  11. Megatron macrumors regular

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    Nov 19, 2005
    #11
    None that I can see so far on my 2.2 GHz matte screen. :)
     
  12. TilJ macrumors member

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    Jun 1, 2007
    #12
    Dead (black) or just stuck (colored)?
     
  13. Trepex thread starter macrumors 6502a

    Trepex

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    Apr 5, 2007
    Location:
    Ottawa, Canada
    #13
    Grrrrrrrrrrrrrrrrrrrrr
     
  14. Zadillo macrumors 65816

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    Baltimore, MD
    #14
    Were you expecting that Apple was going to magically address the dead pixel issue that all laptops can have or something?
     
  15. wako macrumors 65816

    Joined:
    Jun 6, 2005
    #15


    with LCDs being a common in all things, from cars to your dryer, I would expect some better sort of quality control from the manufacterers.


    so yes, i would like Apple to address dead pixel issues as they arise and hopefully replace. But no, not magically :p
     
  16. njp142 macrumors member

    Joined:
    Oct 30, 2006
    Location:
    Rockville, MD
    #17
    To be fair, Asus has a policy of zero dead/stuck pixels for the first 30 days. It would be nice to see Apple adopt a similar policy.
     
  17. Zadillo macrumors 65816

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    Jan 29, 2005
    Location:
    Baltimore, MD
    #18
    Are they still offering that? I remember they used to mention that on places like milestonepc.com, but I don't see it now.

    In some cases I remember it being an option; you could pay $200 extra to get the 30-day 0-stuck pixel guarantee (it was only stuck pixels, not dead pixels).

    But I don't see it mentioned on any of the current Asus models. Any idea on that?

    I think the problem with any policy like this is that it increases price. It's the reason why they all do normally have to set some threshhold for how many stuck or dead pixels there can be before it is replaced.

    For the people in this thread who have gotten a stuck or dead pixel, have you tried calling Apple? I saw some other threads where someone reported that calling Apple directly (not dealing with the local Apple Store) resulted in getting a replacement, even with only 1 dead pixel. Not sure if that works universally or not though.

    -Zadillo
     
  18. wako macrumors 65816

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    Jun 6, 2005
    #19
  19. Sbrocket macrumors 65816

    Sbrocket

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    Jun 3, 2007
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    /dev/null
    #20
    No dead or stuck pixels here, new 2.4GHz 15" glossy MBP.

    By the way, the LCD with the new LED backlighting is heavenly. :)

    <--- happy customer

    :apple:
     
  20. tekmoe macrumors 68000

    Joined:
    Feb 12, 2005
    #21
    had 2 stuck pixels on my 2.2 sr mbp. took it back and said i was not leaving the store until they made me happy. they ended up offering to replace it without a restocking fee and i upgraded to the 2.4.

    no dead pixels anymore!
     
  21. heatasmallhouse macrumors regular

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    May 23, 2007
    #22
    ditto as well
     
  22. ethen macrumors regular

    Joined:
    Dec 5, 2005
    #23
    My wife's santa rosa mbp had 1 dead pixel, she requested for it to be open to make sure it wont be doa before she pays and they did it. first machine have a dead pixel and they say let us get another one for you!

    We went to North Park Apple Store, they have the best service ever! just avoid Willow Bend Apple, there is a guy name Chen working there and he's an axxhole!
     
  23. tekmoe macrumors 68000

    Joined:
    Feb 12, 2005
    #24
    yup, i did my business at the north park apple store.

    make sure you go to the feedback website and give them great feedback. the guys who work at the north park store are GREAT! the feedback URL can be found at the bottom of your receipt.
     
  24. Freyqq macrumors 68040

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    Dec 13, 2004

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