HomePod New HomePod Stuck @ "Configuring"

[sparky672]

1 - I plugged each of them into my MacBook and did a restore and update. This was the only way I could get them to OS 16.4.1.
2 - Then a device-initiated restore by holding the top, waiting for it to turn red, then let go after the beeps.
3 - (This is where the actual solution starts although I can't say exactly which of these next steps did it, maybe a combination) I unplugged all other hub devices which was two OG HomePods and three Apple TVs.
4 - I then did a network settings reset on my iPhone which Apple recommended.

A suggestion for Apple would be to get a couple iPhones and KEEP various test iCloud profiles throughout more than one OS cycle. Update, restore to/from backup, and then upgrade to the next device model, next OS, etc. Restore from backup, etc... you know, like how 99.999% of us have to deal with things every time we get a new iPhone. Then only use THESE cluttered iCloud profiles to test HomeKit, HomePods, etc. This constant factory default nonsense is a bullcrap solution for an ecosystem that "just works". And the clearing out of iPhone network settings... the idea that you need to dump all of those saved settings and will then need to re-enter wifi passwords for every friend and relative is ridiculous.

 

[transmaster]

I had a similar problem with my HomePod 2's. I was on the phone with Apple Support and I learned how to reset them. The key for me was to get them back to out of the box settings. When it took me through the original setup I knew it was fixed. I told the lady and Apple Support that is would be nice if the HomePod 2 had a USB interface like the HomePod Mini so you can do a hard wired reset.

 

[sparky672]

The key for me was to get them back to out of the box settings.

Poor design, period.

I don't care what it is... it needs to be engineered to get out of any stuck situation, even if it's some kind of mode that forces itself into a hard reboot and recovery update. Forcing the user do some kind of manual command that resets it to a point where you are literally starting over with Day 1 configuration is very poor.

 

[transmaster]

Poor design, period.

I don't care what it is... it needs to be engineered to get out of any stuck situation, even if it's some kind of mode that forces itself into a hard reboot and recovery update. Forcing the user do some kind of manual command that resets it to a point where you are literally starting over with Day 1 configuration is very poor.

I agree, I like their sound but I do not like how they operate. I have the app Sound Source loaded on the Mac it gives me control of the Audio on the Mac and the HomePod Apple does not supply but it does not help with how the HomePod functions wirelessly.

SoundSource - A Superior Sound Control

Access your Mac's audio devices, control per-app audio, and much more, all from the menu bar.

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