I picked up my phone at 8 am this morning from UPS. Came home and tried to activate it and no luck---- I've talked with 4 different people from ATT and Apple and the have escalated my case. Its been 10 hours now and my new phone is not activated. I'm told to sit tight and wait to hear back from them. They can't seem to see what the problelm is and won't let me exchange it for another. They say it has to do with ATT/Apple activation. Anyone else having a problem activating their new phone?