New iPhone 6 Screen Defect

greenhut

macrumors member
Original poster
Sep 28, 2012
52
9
Picked up an i6 Standard, White, 64G at ATT this morning. It was new in the box. During setup, I noticed what I thought was a screen defect, and can now confirm it. From the upper left corner of the screen, about 1 inch down, and an eight of an inch into the screen, there is a whiter that white "spot" on the screen. It is most noticeable with a white background, where the spot appears whiter than the white background. It is not visible with an all black screen. It is not a single pixel (could never see that), but a relatively round grouping of pixels. Also not a typical LCD stuck pixel. Its like a small grouping of pixels are driving white too hard.

I'll break out my Macro lens and post some pictures in a few. Hopefully this is a very isolated case!

Update - Uploaded some pictures. They don't do it justice. It is much more noticeable to the naked eye.

I will probably wait for the stores to settle down and get it replaced.

jeff

greenhut@pobox.com
 

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lysola

macrumors member
Aug 12, 2014
68
0
It's not really isolated. I've seen a number of threads saying something similar. Most of those ones were about dimness in the corner of the screen whereas yours seems like that same area is driving too hard. This always happens with phones - seems like a common problem with every generation. You plan on dealing with it or taking it back to Apple?
 
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MrGimper

macrumors 603
Sep 22, 2012
6,347
6,786
Andover, UK
Picked up an i6 Standard, White, 64G at ATT this morning. It was new in the box. During setup, I noticed what I thought was a screen defect, and can now confirm it. From the upper left corner of the screen, about 1 inch down, and an eight of an inch into the screen, there is a whiter that white "spot" on the screen. It is most noticeable with a white background, where the spot appears whiter than the white background. It is not visible with an all black screen. It is not a single pixel (could never see that), but a relatively round grouping of pixels. Also not a typical LCD stuck pixel. Its like a small grouping of pixels are driving white too hard.

I'll break out my Macro lens and post some pictures in a few. Hopefully this is a very isolated case!

Update - Uploaded some pictures. They don't do it justice. It is much more noticeable to the naked eye.

I will probably wait for the stores to settle down and get it replaced.

jeff

greenhut@pobox.com
It happens on quite a few LCD displays. Had it on my Macbook Air in the bottom corner. You'll get it swapped when stock arrives.
 
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dcorban

macrumors 6502a
Oct 29, 2007
913
28
I had this on a Nintendo 3DS recently. I think it's a backlighting error.
 
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jhearty99

macrumors 6502
Sep 17, 2012
445
442
Long Island, NY
Going to happen when they produce millions and millions. Apple is always good about it though so you shouldnt have a problem replacing. Good luck
 
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iketeru

macrumors member
Jul 31, 2007
83
15
could be adhesive on the LCD not drying in time. happened with the 5 if I remember correctly, goes away with time.
 
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frostrambler

macrumors member
Sep 14, 2007
92
21
NYC
Don't worry about that, its a small blemish. Apple will replace that very quickly. You can try to go through your carrier but it will take forever. Apple usually has extra phones in stock for replacements, so you can go to any apple store today and go to the genius bar and they will probably replace it then and there. There are no refurbs yet, this would be a brand new phone in a non-retail box. I've done this before, its easy. You can wait a month until craziness dies down but they don't often use retail stock, but special replacement stock. Just go and get it replaced.
 
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iphone1105

macrumors 68020
Oct 8, 2009
2,011
194
And here is when not getting it on launch day rocks, sorry for the OP, but being 3-4 weeks out sounds so much sweeter knowing they have time to fix small things like this!

OP once phones are more available, I can't see why apple wouldnt replace that! good luck, in the mean time try to enjoy your new device.
 
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golfdude

macrumors regular
Aug 5, 2005
249
30
I would hope that Apple would have stock set aside for replacements. I am sure they do for DOA's, although this technically isn't a DOA.
 
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Paul S

macrumors regular
Oct 17, 2006
169
5
And here is when not getting it on launch day rocks, sorry for the OP, but being 3-4 weeks out sounds so much sweeter knowing they have time to fix small things like this!

OP once phones are more available, I can't see why apple wouldnt replace that! good luck, in the mean time try to enjoy your new device.
Phones coming in 3-4 weeks will be subject to the same defects. It takes a lot longer to implement a fix through the whole production line. The OP can simply take it in whenever to get this resolved, but in the meantime, he still has a i6 to use.
 
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iphone1105

macrumors 68020
Oct 8, 2009
2,011
194
Phones coming in 3-4 weeks will be subject to the same defects. It takes a lot longer to implement a fix through the whole production line. The OP can simply take it in whenever to get this resolved, but in the meantime, he still has a i6 to use.
Yes or no, you're right, I could be too! Ya never know. I will say however I feel like the extra coupe weeks, waiting, though it sucks, it does get some issues ironed out.
 
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AppleRobert

macrumors 603
Nov 12, 2012
5,644
1,105
What screen are those pictures from? I want to see if my 6 has it and how noticeable but I really haven't been on anything with white background very much to tell the truth.

Maybe in the settings?
 
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bryancee

macrumors regular
Sep 14, 2012
194
0
What screen are those pictures from? I want to see if my 6 has it and how noticeable but I really haven't been on anything with white background very much to tell the truth.

Maybe in the settings?
Think he said during setup... I could be wrong though.
 
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Rocko1

macrumors 68020
Nov 3, 2011
2,070
3
could be adhesive on the LCD not drying in time. happened with the 5 if I remember correctly, goes away with time.
Stop propagating this wives tale. It's not glue drying. It's a defect. Happens with many LCD displays. :mad::rolleyes:
 
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usmaak

macrumors regular
Apr 13, 2012
180
7
Stop propagating this wives tale. It's not glue drying. It's a defect. Happens with many LCD displays. :mad::rolleyes:
Absolutely. I've seen that on all sort of LCD screens. The latest was on a Nexus 7 tablet. It will not get any better, and it will not go away. You might stop seeing it after a while, but it will always be there.
 
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greenhut

macrumors member
Original poster
Sep 28, 2012
52
9
Thanks for the comments. I used the Apple Notes app to capture these, but the same is visible in any app that has lighter colors (white - grey) in this area of the screen.

Went back to the ATT reseller, and they politely asked me to bring it to Apple.

No Genius bar appointments until Sunday.... Ugh.
 
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Rocko1

macrumors 68020
Nov 3, 2011
2,070
3
Absolutely. I've seen that on all sort of LCD screens. The latest was on a Nexus 7 tablet. It will not get any better, and it will not go away. You might stop seeing it after a while, but it will always be there.
It will actually get worse in some cases.

----------

Thanks for the comments. I used the Apple Notes app to capture these, but the same is visible in any app that has lighter colors (white - grey) in this area of the screen.

Went back to the ATT reseller, and they politely asked me to bring it to Apple.

No Genius bar appointments until Sunday.... Ugh.
Nice of them to shrug you off.
 
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