New iPhone 6S back case clicking/popping

Discussion in 'iPhone' started by kellte2, Nov 5, 2015.

  1. kellte2 macrumors regular

    Joined:
    Jul 10, 2005
    #1
    Just received my iPhone 6S and I've noticed a strange behavior that wasn't present on my old iPhone 5. When pressure is applied a little below the Apple logo on the back, the case makes a "pop" or click noise. Doesn't happen every time, but after the phone has not be used for a bit, it will produce the sound. Having been on the 5, I missed out on the clicking/popping screen issue that was present on the 6.

    Anyone else experiencing this minor annoyance?
     
  2. baller1308 macrumors 6502a

    Joined:
    Dec 8, 2009
    #2
    I've never heard of that annoyance before. I would advise getting it looked at since it could be mechanical.
     
  3. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    There was a good size thread on this when the 6S first came out. If you squeezed it just right it made a clicking sound.
     
  4. kellte2 thread starter macrumors regular

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    Jul 10, 2005
    #4
    Ah. Missed that thread when I searched prior to posting here. If you have the link to that thread handy, it would be greatly appreciated.
     
  5. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
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    #5
    I am sorry and have tried to find it but there are so many threads back to when the 6S first came out.

    Apple would not give you any problems about getting this replaced if you can get it in the store.

    Sorry you are having this problem.
     
  6. kellte2 thread starter macrumors regular

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    Jul 10, 2005
    #6
    This wouldn't happen to be the thread, would it?

    http://forums.macrumors.com/threads/iphone-6s-back-creaks.1929512/
     
  7. teknikal90 macrumors 68030

    teknikal90

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    Jan 28, 2008
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    Vancouver, BC
    #7
    just leave it. you'll be getting a refurb phone by this point. enjoy the phone. You'll most likely put a case on it anyway
     
  8. kellte2 thread starter macrumors regular

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    Jul 10, 2005
    #8

    I've never understood the fear of the refurb phone. I had to take replacement phones deep into the iPhone 5 lifecycle and they were more reliable than my launch device which had a lock button failure after only a few weeks time.
     
  9. teknikal90 macrumors 68030

    teknikal90

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    #9
    that's because launch day iphone 5 do have defective lock buttons. hence the recall.
     
  10. kellte2 thread starter macrumors regular

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    Jul 10, 2005
    #10
    Touché. Still don't understand the issue with a refurb versus new, other than matching serial numbers on the box and handset.
     
  11. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
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    Jacksonville, Florida
    #11
  12. teknikal90 macrumors 68030

    teknikal90

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    Jan 28, 2008
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    Vancouver, BC
    #12
    just by experience, the 'fit and finish' on these refurbs aren't as well done as retail ones.

    For example, my launch iphone 6 broke (water damage). I replaced it by apple care, and they gave me a refurb. it was fine, but the anodizing on the buttons is noticably of a different colour to the body. I didn't exchange it of course, but it's there. Further, there is a gap between the screen and the case that pulls my hair out maybe once every 3/4 phone calls. I asked the apple genius to tighten the screen, they came back saying they couldnt and gave me a new one.

    The new one had a faulty home button (it doesn't click)...the genius literally pulled the phone out of the box...then processed another return right then and there when he realized that. Ended up being a 1.5 hour genius bar visit.

    This new one has dead pixels on the screen. I'm sick of going to the genius bar, so I'm living with it.

    My launch day phone was perfect.
     
  13. DieterV macrumors member

    Joined:
    Oct 17, 2015
    #13
    I have the same problem. I have exchanged my 6S 4 times now for this. the phone I have now only makes 1 clicking noise when I have not pressed on it for a few hours. otherwise I hear nothing. The other iPhones I had made clicks by just using 3D touch near the Apple logo.
     
  14. 9fiftyfive macrumors member

    9fiftyfive

    Joined:
    Oct 26, 2015
    #14
    Same thing happens to the bottom right of my iPhone 6. Good to know I'm not alone.
     
  15. kellte2, Nov 6, 2015
    Last edited: Nov 6, 2015

    kellte2 thread starter macrumors regular

    Joined:
    Jul 10, 2005
    #15
    Ya, mine only pops when I directly press the back, which honestly isn't an intended use pattern. However, it will do it almost every time I pick up the phone and this is annoying as hell, given the marketing hype for Apple engineering and the very high cost of the device. Just doesn't feel as solid as it should.

    Since it sounds like it is nearly impossible to get a phone that won't "pop" on the back now, I'm inclined to wait a few months to try another replacement, refurbished or not.

    Edit: also, DieterV, how have you gone about getting your replacements? Phone or store?
     
  16. DieterV macrumors member

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    Oct 17, 2015
    #16
    Everytime I have asked for a refund and just baught another phone.
     
  17. muon25 macrumors member

    muon25

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    Jul 12, 2010
    #17
    Got mine exchanged today because of this problem.
     
  18. MrInquestador macrumors member

    MrInquestador

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    Nov 14, 2015
    #18
    My year old 6 Plus is still rock solid with zero creaks or whatsoever. My 6s does the creaking sound below the apple logo occasionally. I can live with it so long as it doesn't get worse.
     
  19. Mamedoff macrumors newbie

    Mamedoff

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    Nov 8, 2015
    Location:
    Azerbaijan
    #19
    Is you problem solved?
     
  20. muon25 macrumors member

    muon25

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    Jul 12, 2010
    #20
    Yup
     
  21. Mamedoff macrumors newbie

    Mamedoff

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    Nov 8, 2015
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    Azerbaijan
  22. rab lee macrumors newbie

    rab lee

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    Sep 19, 2015
    #22
    Hi all, a little bit out of topic here. I feel that the back of the 6s plus is not 100% flat. I mean I can feel the inconsistency in flatness without a case. A little bump from below the apple logo...anyone notice this? The bottom part of the phone seems thinner. Weird...Use your fingers to feel it
     
  23. I_am_a_loser macrumors regular

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    Sep 8, 2015
    Location:
    Boston, MA
    #23
    However, if you're one of those people that sells your phone every year to use the money to purchase the latest iPhone some buyers could be put off by non-matching serial numbers. I probably would be a little.
     
  24. 938092 Suspended

    Joined:
    Dec 11, 2014
    #24
    Can confirm this is still an issue and has happened on 4 iPhone 6s'es. Guess we have to live with it.
     
  25. rpetunderclass macrumors regular

    Joined:
    Dec 9, 2014
    #25
    My 6 Plus used to do that, but I sold that thing for the 6s Plus.
     

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