iPhone XS Max New iPhone Max completely dead

Discussion in 'iPhone' started by jwlbel, Oct 25, 2018.

  1. jwlbel macrumors 6502

    Joined:
    Oct 29, 2012
    #1
    When I checked my phone a few hours ago it was fine and charged at 100%. Just checked it and now it is completely dead. It will not turn on and it will not accept a charge. My watch shows it is as disconnected from the watch. Off to The Apple store, to be there when they open.
     
  2. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #2
  3. jwlbel thread starter macrumors 6502

    Joined:
    Oct 29, 2012
    #3
  4. mattguy10 macrumors 6502a

    mattguy10

    Joined:
    Aug 18, 2010
    #4
    Did you try a hard reset just for the heck of it?
     
  5. Theyayarealivin macrumors 6502

    Joined:
    Jun 18, 2013
    #5
    What happened?
     
  6. Koobs macrumors 6502

    Koobs

    Joined:
    Sep 20, 2014
    #6
    I was the thread starter the other day for the dead max. This is the 3rd dead max that's been posted in the last two days. Im beginning to think mine wasn't a stand alone lemon?? Hope the Apple store took care of you.
     
  7. jwlbel thread starter macrumors 6502

    Joined:
    Oct 29, 2012
    #7
    The first "genius" couldn't get it to turn on either. So he took it into the back and when he came back out it was working. I have no idea what they did to get it to work. So far so good.
     
  8. smorrissey macrumors 65816

    Joined:
    Mar 12, 2015
    #8
    Sounds like boyco#$# to me achuuu!.

    2 weeks ago bought 2 iphone 8, one came almost dead with perhaps 3% battery left, when that was consumed the thing couldn't be charged again anymore...completely dead... a brand new phone.

    Yes, the store replaced it next day however the purchase experience was really really unsatisfactory....the experience and the "geniuses".

    Store Manager: Sir it is completely normal that some phones come with the battery completely dead, that's normal.

    Me: (my 2 cents). Thanks God the thing never turned on.
     
  9. mi7chy macrumors 603

    mi7chy

    Joined:
    Oct 24, 2014
    #9
    Probably a hard reset by holding down a combination of buttons. Had to do that today on an iPad that white screen of death. Too bad it didn't fix the buzzing distorted speaker though.
     

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8 October 25, 2018