iPhone XS Max New iPhone Max completely dead

[jwlbel]

When I checked my phone a few hours ago it was fine and charged at 100%. Just checked it and now it is completely dead. It will not turn on and it will not accept a charge. My watch shows it is as disconnected from the watch. Off to The Apple store, to be there when they open.

 

[Jordan921]

When I checked my phone a few hours ago it was fine and charged at 100%. Just checked it and now it is completely dead. It will not turn on and it will not accept a charge. My watch shows it is as disconnected from the watch. Off to The Apple store, to be there when they open.

Already being discussed here.

https://forums.macrumors.com/threads/woke-up-this-morning-to-a-dead-xs-max.2149266/#post-26693906

 

[jwlbel]

Already being discussed here.

https://forums.macrumors.com/threads/woke-up-this-morning-to-a-dead-xs-max.2149266/#post-26693906

thank you I missed that thread. I guess I am not the only one with a dead Max.

 

[mattguy10]

When I checked my phone a few hours ago it was fine and charged at 100%. Just checked it and now it is completely dead. It will not turn on and it will not accept a charge. My watch shows it is as disconnected from the watch. Off to The Apple store, to be there when they open.

Did you try a hard reset just for the heck of it?

 

[TheYayAreaLiving 🎗️]

When I checked my phone a few hours ago it was fine and charged at 100%. Just checked it and now it is completely dead. It will not turn on and it will not accept a charge. My watch shows it is as disconnected from the watch. Off to The Apple store, to be there when they open.

What happened?

 

[Koobs]

I was the thread starter the other day for the dead max. This is the 3rd dead max that's been posted in the last two days. Im beginning to think mine wasn't a stand alone lemon?? Hope the Apple store took care of you.

 

[jwlbel]

The first "genius" couldn't get it to turn on either. So he took it into the back and when he came back out it was working. I have no idea what they did to get it to work. So far so good.

 

[smorrissey]

I was the thread starter the other day for the dead max. This is the 3rd dead max that's been posted in the last two days. Im beginning to think mine wasn't a stand alone lemon?? Hope the Apple store took care of you.

Sounds like boyco#$# to me achuuu!.

2 weeks ago bought 2 iphone 8, one came almost dead with perhaps 3% battery left, when that was consumed the thing couldn't be charged again anymore...completely dead... a brand new phone.

Yes, the store replaced it next day however the purchase experience was really really unsatisfactory....the experience and the "geniuses".

Store Manager: Sir it is completely normal that some phones come with the battery completely dead, that's normal.

Me: (my 2 cents). Thanks God the thing never turned on.

 

[mi7chy]

The first "genius" couldn't get it to turn on either. So he took it into the back and when he came back out it was working. I have no idea what they did to get it to work. So far so good.

Probably a hard reset by holding down a combination of buttons. Had to do that today on an iPad that white screen of death. Too bad it didn't fix the buzzing distorted speaker though.