iPhone XS Max New iPhone Max completely dead

Discussion in 'iPhone' started by jwlbel, Oct 25, 2018.

  1. jwlbel macrumors 6502

    Oct 29, 2012
    When I checked my phone a few hours ago it was fine and charged at 100%. Just checked it and now it is completely dead. It will not turn on and it will not accept a charge. My watch shows it is as disconnected from the watch. Off to The Apple store, to be there when they open.
  2. Jordan921 macrumors 601


    Jul 7, 2010
    Bay Area
  3. jwlbel thread starter macrumors 6502

    Oct 29, 2012
  4. mattguy10 macrumors 6502a


    Aug 18, 2010
    Did you try a hard reset just for the heck of it?
  5. Theyayarealivin macrumors 6502

    Jun 18, 2013
    What happened?
  6. Koobs macrumors 6502


    Sep 20, 2014
    I was the thread starter the other day for the dead max. This is the 3rd dead max that's been posted in the last two days. Im beginning to think mine wasn't a stand alone lemon?? Hope the Apple store took care of you.
  7. jwlbel thread starter macrumors 6502

    Oct 29, 2012
    The first "genius" couldn't get it to turn on either. So he took it into the back and when he came back out it was working. I have no idea what they did to get it to work. So far so good.
  8. smorrissey macrumors 65816

    Mar 12, 2015
    Sounds like boyco#$# to me achuuu!.

    2 weeks ago bought 2 iphone 8, one came almost dead with perhaps 3% battery left, when that was consumed the thing couldn't be charged again anymore...completely dead... a brand new phone.

    Yes, the store replaced it next day however the purchase experience was really really unsatisfactory....the experience and the "geniuses".

    Store Manager: Sir it is completely normal that some phones come with the battery completely dead, that's normal.

    Me: (my 2 cents). Thanks God the thing never turned on.
  9. mi7chy macrumors 603


    Oct 24, 2014
    Probably a hard reset by holding down a combination of buttons. Had to do that today on an iPad that white screen of death. Too bad it didn't fix the buzzing distorted speaker though.

Share This Page

8 October 25, 2018