- Sep 20, 2014
I went to check notifications and couldn't get the screen to wake. I tried resetting it and even connected it to iTunes and could not get it to wake. I had no indication before hand that there was a problem with it. Took it to the apple store they ran their tests and confirmed it was toast. Without any hassle I ended up walking out with a brand new phone. Customer service like this is why I love apple and don't mind paying premium for their products.