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New MacBook Key Marks on Screen

Drich290195

Drich290195

macrumors 6502
Original poster
Apr 2, 2011
467
6
As with the Air do we know yet if the keys leave marks on the new MacBooks screen.
 
If you meant "dirt", it could happen with every macbook ....
if you meant some "permanent" mark, that just can't happen, since last time I checked, glass is much harder than plastic
 
Thanks makes sense I suppose as Apple advise not to put anything between on the retinas
 
How would that happen unless you had it in a bag with books crushing it or something?

There's a rubber border around the screen that stops it from touching the keys.
 
They keys would leave marks on the screen if you placed the computer under some heavy pressure - books in a backpack or in air airplane overhead bin with someone's heavy bag sitting on top of your computer bag etc.
 
mtneer said:
They keys would leave marks on the screen if you placed the computer under some heavy pressure - books in a backpack or in air airplane overhead bin with someone's heavy bag sitting on top of your computer bag etc.
Click to expand...

So would you use something in between the screen and keyboard
 
Drich290195 said:
So would you use something in between the screen and keyboard
Click to expand...

On my current rMBP: I have the thin paper pad that came with the device from Apple. Its a bit ragged at the edges from all the use, but it still hangs out between the screen and the keyboard.
 
You can get a Radtech ScreenSavrz or something similar for around $15 or so and completely eliminate any worries about this issue.
 
kfscoll said:
You can get a Radtech ScreenSavrz or something similar for around $15 or so and completely eliminate any worries about this issue.
Click to expand...

That's what i have cause I had the air however Apple advise not to use it
 
Drich290195 said:
That's what i have cause I had the air however Apple advise not to use it
Click to expand...
I am using Radtech for my Macbook 2015, I have not had any problems with it. Is there any reason why Apple advised you against using it? Please share, thank you.
 
polee said:
I am using Radtech for my Macbook 2015, I have not had any problems with it. Is there any reason why Apple advised you against using it? Please share, thank you.
Click to expand...
Yeah, because Apple's not the one selling it. ;)
 
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My rMB is at the Apple Store in Edinburgh right now getting the screen replaced. The entire length of the space bar had left a mark on the screen that I noticed a couple of months ago and one of the keys on the row above to the right also left a mark at a later time. I tried a couple of weeks ago to get the screen replaced and was told in no uncertain terms "not apple's fault"... "no design flaw due to little tolerance between the keys and screen"... etc. It was a cosmetic issue and therefore they didn't care. I left the store feeling pretty unhappy with the way I was treated and made to feel like I had done something wrong.

Took it in yesterday (Monday) after the change in policy and it was taken in for replacement with no hassle at all, no mention of any wider issue or recent changes in policy.

The entire top half will be replaced by Apple. I'll be keeping the paper pad this time round and investigating more durable options.

Andrew
 
Is anyone using the Moshi or KB keyboard protectors with the 2015 Macbook? If so is this causing screen damage? Given some people are having a problem with not device between the screen and keyboard (when closed) I'm guessing the keyboard protectors might be a no go too.
 
jazz1 said:
Is anyone using the Moshi or KB keyboard protectors with the 2015 Macbook? If so is this causing screen damage? Given some people are having a problem with not device between the screen and keyboard (when closed) I'm guessing the keyboard protectors might be a no go too.
Click to expand...
The keyboard protectors do not make contact with the screen when closed.
 
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