New Macbook Pro 2 Days Old Epic FAIL

Discussion in 'MacBook Pro' started by WillyT, Jan 29, 2010.

  1. WillyT macrumors newbie

    Joined:
    Jan 29, 2010
    #1
    Hey guy's I just bought a new Macbook Pro on Thursday from Dicksmith Electronics. First thing I turned on the computer it went into the welcome screen and all the sudden I was using my trackpad to register the computer and all it stopped working and it was freezing The only way was using a usb mouse. The next day I updated the OS to 10.6.2 and the trackpad was a little bit better but still freezes sometimes, another issue I found was that when I use the Energy saving prefs my Macbook won't go to sleep the only way would be from the apple menu and also the screensaver doesn't work at all. I'm taking this to Apple Center tomorrow. It's a 15 Inch Macbook Pro 2.53gh Intel Core 2 Brand new from Dicksmith Electronics.
     
  2. smithmax13 macrumors member

    Joined:
    Jan 27, 2010
    #2
    What do you mean the energy saver settings didn't work?
     
  3. Techhie macrumors 65816

    Techhie

    Joined:
    Dec 7, 2008
    Location:
    The hub of stupidity
    #3
    I'm confused as to how any opinions will help you if you are going to the Apple store tomorrow.
     
  4. WillyT thread starter macrumors newbie

    Joined:
    Jan 29, 2010
    #4
    Sorry for my english it won't go to sleep the only way is from the apple menu and the screen saver doesn't work
     
  5. xxplosive1984 macrumors regular

    Joined:
    Jun 7, 2009
    Location:
    Dallas, TX
    #5
    Maybe that's the problem.
     
  6. Nein01 macrumors 6502

    Nein01

    Joined:
    Dec 1, 2009
    Location:
    Germany
    #6
    probably means that the computer won't go to sleep after a certain amount of inactivity (30 mins, 1 hr, 2 hrs, etc). i had the same problem with mine; my computer would ignore my energy saver settings and never go to sleep unless i forced it to from the apple menu or used the power button. i downloaded an app called "NMS sleep assist" and it works now.
     
  7. JForestZ34 macrumors 6502a

    Joined:
    Nov 18, 2007
    #7
    But you shouldn't have to download any kind of app for it to sleep like that.. If you do it looks like a software problem to me..


    James
     
  8. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #8
    I would reset PRAM, SMC and if anything reinstall in that order. I would save myself the time and cover things I could do on my own before wasting time in going back.
     
  9. umiwangu macrumors 6502

    Joined:
    Sep 4, 2006
    Location:
    Malawi
    #9
    That's what I'm thinking...
     
  10. hippo206 macrumors 6502

    Joined:
    Apr 8, 2007
    #10
    LMAO that is what I was thinking
     
  11. Bumble Bee macrumors member

    Joined:
    Jan 20, 2010
  12. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #12
    Call Apple Care or go to an Apple Store, you just got out of luck with a defective unit. Nothing to make a big fuz over.
     
  13. HBOC macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #13
    or he dicks people with bunk products.

    Seriously though, I would take it back to where you bought it. You say it has been two days.. Also, i don't know what country you are in, but i would think they would have some sort of law protecting the consumer.
     
  14. WillyT thread starter macrumors newbie

    Joined:
    Jan 29, 2010
    #15
    Lol I'm from Australia :)
     
  15. HBOC macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #16
    is that the website? Seriously, jokes aside, I would take that back and have them remedy this problem. It was BRAND NEW, correct? You bought it from a physical retail store, or just online? In any case, Apple should cover it since it is brand new. Just make an appointment at a Genius Bar if this place Dicks you around. sorry, couldn't resist!
     

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