New macbook pro has a dent

Discussion in 'MacBook Pro' started by slice4life, Mar 17, 2011.

  1. slice4life macrumors member

    Joined:
    Feb 6, 2011
    #1
    I got my new 2011 macbook pro on Monday I found some defects on the left side where the bottom casing was not even.Today I noticed a dent under the left side of the trackpad.I have emailed macconnection where I purchased my mac to see if I can get a replacement and I'm also going to contact apple to see if they can send me one.
     

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  2. Kyzelios macrumors 6502

    Joined:
    Mar 6, 2011
    Location:
    Canada
    #2
    Wow, that sucks. I'd imagine they'd be more than willing to exchange the unit considering you've only had it for a few days now.
     
  3. plaxico44 macrumors regular

    plaxico44

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    Feb 6, 2010
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    PA
    #3
    You should have no problem exchanging it with apple if all else fails.
     
  4. Jmouse macrumors 6502

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    Mar 14, 2011
    #4
    i think ur picture could be lot more clearer. try to adjust the focus.

    i dont see anything wrong in those pictures, but they are rather blurry.

    i can barely see the dent. but if its less than 14 days , get a replacement. ( if they can prove its manufacture defect and not physical damage.)

    Good luck.
     
  5. slice4life thread starter macrumors member

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    Feb 6, 2011
    #5
    yea I using a web cam I'm going to try to take a better pic
     
  6. darkeartg macrumors regular

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    Jan 27, 2011
    #6
    what are you waiting for man just return it and get a new one:)
     
  7. slice4life thread starter macrumors member

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    Feb 6, 2011
    #7
    theres nothing I can do now
     
  8. Apple OC macrumors 68040

    Apple OC

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    Hogtown
  9. kushed macrumors regular

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    Mar 13, 2011
    #9
    i wouldnt worry about it. these things dent easily and i know you are going to call me crazy for not wanting to fix a little dent in the 2000$ plus dollars you spent on it but really its going to happen eventually anyway; more than likely. so id just set my focus on the high resoluion screen instead of the dent :D:D:D
     
  10. slice4life thread starter macrumors member

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    Feb 6, 2011
    #10
    my 2010 never got a dent and I had it for almost a year.No way in hell I'm going to keep it
     
  11. Kyzelios macrumors 6502

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    Mar 6, 2011
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    Canada
    #11
    I have to disagree - if a new unit arrived in this condition I'd immediately return it, not only for peace of mind but because you never know if the computer has been beat around or what damage could have been caused by mis-handling internally as well.
     
  12. slice4life thread starter macrumors member

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    Feb 6, 2011
    #12
    more pics
     

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  13. tcador macrumors regular

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    Jan 16, 2008
    Location:
    Austin, TX
    #13
    I'm having problems seeing the dent in the pictures but I'm sure it's there. +1 for returning.
     
  14. slice4life thread starter macrumors member

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    Feb 6, 2011
    #14
    its a dark spot under the trackpad on the left side
     
  15. Apple OC macrumors 68040

    Apple OC

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    Oct 14, 2010
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    Hogtown
    #15
    I see it now ... how did you not see it as soon as you took it out of the box?
     
  16. SPEEDwithJJ macrumors 65816

    SPEEDwithJJ

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    Nov 2, 2008
    #16
    I would also return it ASAP for an exchange. Good luck. :)
     
  17. slice4life thread starter macrumors member

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    Feb 6, 2011
    #17
    I guess I was not expecting it to have a dent there.I did see the bottom case which was uneven.I noticed this dent in a darker and had my LCD on brightens.It casted a shadow on one side.You cant really see it in a lit room but its there.
     
  18. Jmouse macrumors 6502

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    Mar 14, 2011
  19. slice4life thread starter macrumors member

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    Feb 6, 2011
    #19
    3 days
     
  20. slice4life thread starter macrumors member

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    Feb 6, 2011
    #20
    last set of pictures
     

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  21. WillEH macrumors 6502a

    WillEH

    Joined:
    Feb 8, 2011
    Location:
    United Kingdom
    #21
    If you're not happy with it, get it replaced. Still within the time frame to exchange it for a brand new one. Just go in with the laptop and the box and everything that came with the box (charger, cds, manual, etc) and say you're not happy with the dent and you'd like it changed. You've spent a lot of money on a laptop, so it's understandable to want to exchange it.
     
  22. /user/me macrumors 6502

    Joined:
    Feb 28, 2011
    #22
    I'm really sorry, but I see absolutely nothing wrong with your computer. It could be the lighting or res, but i just don't see it.
     
  23. slice4life thread starter macrumors member

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    Feb 6, 2011
    #23
    I turn down my screen brightness and I can still see the dent
     
  24. Jmouse macrumors 6502

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    Mar 14, 2011
    #24
    get a better camera, and go replace it ASAP.
     

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