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New MacBook Pro Problems Already

C

cshel24

macrumors member
Original poster
Apr 10, 2012
75
0
So...all of my excitement for this new MB Pro is fading because it is not working very well.

Does anybody else have a problem with the stupid thing freezing up? I have had this thing less than a day, and I have had it lock up twice and once something popped up on the screen to tell me to turn off the computer.

I called Apple they told me to do something in disc utilities and it said my HD was fine....but I am still having the problem of it freezing up. :mad:

Is this a Lion problem, or am I looking at a lemon of a computer?

In the 3 years of my old MacBook, it has frozen up a grand total of 0 times...this new one has 3 freeze ups in 12 hours.
 
Does it freeze up when doing an intensive task? That could be the intel HD4000 choking up. Try doing the same thing with discrete graphics.

If that's not it yeah you were probably got a defect.
 
It is freezing up while using Safari and Chrome...a task my 2009 MacBook White handles easily.
 
cshel24 said:
So...all of my excitement for this new MB Pro is fading because it is not working very well.

Does anybody else have a problem with the stupid thing freezing up? I have had this thing less than a day, and I have had it lock up twice and once something popped up on the screen to tell me to turn off the computer.

I called Apple they told me to do something in disc utilities and it said my HD was fine....but I am still having the problem of it freezing up. :mad:

Is this a Lion problem, or am I looking at a lemon of a computer?

In the 3 years of my old MacBook, it has frozen up a grand total of 0 times...this new one has 3 freeze ups in 12 hours.
Click to expand...

I've had some issues with the machine locking up while I was using OpenCL functions. Apparently there is a bug in the OpenCL driver for the 650M released in 10.7.4. It seems that it might be fixed for 10.7.5.
 
wundram said:
I've had some issues with the machine locking up while I was using OpenCL functions. Apparently there is a bug in the OpenCL driver for the 650M released in 10.7.4. It seems that it might be fixed for 10.7.5.
Click to expand...

Yes Im running 10.7.4 I was wondering if this was some kind of OS glitch. Honestly I don't have much love for Lion, I took it off my old computer because it ran so poorly.
 
Thx for the heads up about Chrome...I have no emotional attachment to Chrome, I can easily stop using that!
 
Try a clean install of Lion and run all the updates. it could just be a dodgy install from the factory.
 
ZipZap said:
Actually, its not an expression its just something you say. "Freezing up" is an expression.
Click to expand...

What's the difference between an expression and something you say? :confused:

"Choking up" is as much an expression (or, to be precise, idiom) as "freezing up".
 
The rMBP froze up on me too whilst trying it in the Apple store, although I did open every app at once on it. I'd presume it was caused by an OS issue.
 
eron said:
Return it, and buy another one.
Click to expand...

I agree the last thing you want is problems with your New Retina Mac Book Pro. If you paid the hefty price you might as well get a working machine instead of trying to trouble shoot it. You have 14 days to see if you like the machine or not. To every problem there's a solution...
 
cshel24 said:
So...all of my excitement for this new MB Pro is fading because it is not working very well.

Does anybody else have a problem with the stupid thing freezing up? I have had this thing less than a day, and I have had it lock up twice and once something popped up on the screen to tell me to turn off the computer.

I called Apple they told me to do something in disc utilities and it said my HD was fine....but I am still having the problem of it freezing up. :mad:

Is this a Lion problem, or am I looking at a lemon of a computer?

In the 3 years of my old MacBook, it has frozen up a grand total of 0 times...this new one has 3 freeze ups in 12 hours.
Click to expand...

Did you backup using time machine? Because there are some posts here said that this problem can be avoided if you do manual install. You can try..

Pompiliu said:
Hey Einstein, how can a video card choke up? :roll eyes:
It gags too?
Click to expand...
said a smart man who has L series lenses... :D
 
eron said:
Return it, and buy another one.
Click to expand...

I am having the same issue and went to the apple store yesterday and they found nothing wrong with the computer. It seems to be that running chrome and using flash within chrome causes the issue. Can I really just return it and pick up a new 13 inch MBP under those terms?
 
cshel24 said:
So...all of my excitement for this new MB Pro is fading because it is not working very well.

Does anybody else have a problem with the stupid thing freezing up? I have had this thing less than a day, and I have had it lock up twice and once something popped up on the screen to tell me to turn off the computer.

I called Apple they told me to do something in disc utilities and it said my HD was fine....but I am still having the problem of it freezing up. :mad:

Is this a Lion problem, or am I looking at a lemon of a computer?

In the 3 years of my old MacBook, it has frozen up a grand total of 0 times...this new one has 3 freeze ups in 12 hours.
Click to expand...

Got mine yesterday. No problems using Safari. Works great for what Im using it for and looks incredible.
 
My mid-2009 MacBook Pro was having this issue for a few weeks... it would just randomly freeze, and this scary message came up telling me to turn off the computer...

I took it into the Apple Store and a Genius looked at it. He looked back in the Console to the exact time when the last freeze happened, and it turns out some of the bluetooth system files were corrupt and was causing the whole thing to break... We did a simple reinstall of Lion, and it's been fine ever since.

Worth knowing just incase it doesn't sort its self out! Hope you get it fixed.
 
abstern said:
I am having the same issue and went to the apple store yesterday and they found nothing wrong with the computer. It seems to be that running chrome and using flash within chrome causes the issue. Can I really just return it and pick up a new 13 inch MBP under those terms?
Click to expand...

You can return most things you buy from the physical Apple Store under ANY term. Well, I haven't tried removing the internals and returning it. It's a "no questions asked" return policy. Usually it's for 14 calendar days.
http://store.apple.com/au/help/returns_refund

If it's bought online, it has to be returned through a courier which Apple arranges and pays for.
 
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