New picture format is a headache

iFanaddic

macrumors 6502a
Original poster
Sep 24, 2008
795
201
Montréal, Canada
the new .heic format isn’t recognized anywhere.

Imgur wont process it
Dropbox wont process it
Friends can’t open my picture attachments

What is wrong? How can I convert them back to .jpg?

AA6F3C00-CE19-4324-983B-175AC3DFF983.png 98DE3111-2F2D-4B80-87DC-8F6AC6D6CBAF.png A83C4E3D-0D6C-4D9B-A4B7-A3D3C78F88C8.png
 

iLuk45z

macrumors member
Jun 22, 2017
40
17
Swansea
Yeah got the same problem while downloading photos to my pc, Win10 can’t recognise them. We just need to wait for rest to be able recognise those formats
 
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zorinlynx

macrumors 603
May 31, 2007
5,955
8,004
Florida, USA
I'm definitely planning on disabling the new formats until compatibility is more universal. It seems like NOTHING can open them right now except beta Apple software. That doesn't bode well for the time just after release.
 
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Brien

macrumors 68040
Aug 11, 2008
3,065
795
Unless Apple updates older OS X releases to read .heic I'll have to sit this format out. Not shelling out $2000+ to import photos.
 

dictoresno

macrumors 601
Apr 30, 2012
4,208
472
NJ
It's .HEIF guys ... not .HEIC
That may be so, but when I was messing with them when viewed on a computer, especially on my Mac, pictures have the HEIC extension.

There’s a setting in the format section of the camera settings menu. Just change it from high efficiency to most compatible. This will continue taking pics in normal jpeg format. I did this when I first loaded the betas.

 

Chazzle

macrumors 68000
Jul 17, 2015
1,938
1,959
Is that just an iPhone setting? I’m not seeing that in my air2.
The new formats are only available on the 7 and 7plus I believe. Correct me if I’m wrong, but I know it was restricted to newer devices. Just not positive how new.
 
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fjarl

macrumors member
Sep 13, 2015
82
83
The new formats are only available on the 7 and 7plus I believe. Correct me if I’m wrong, but I know it was restricted to newer devices. Just not positive how new.
Yeah, they need to be able to encode the new formats in hardware, otherwise you'd have to use a software solution, which would waste too much battery power.
 

IGI2

macrumors 6502a
May 6, 2015
510
469
It's .HEIF guys ... not .HEIC
The photo is actually photo.heic

https://en.wikipedia.org/wiki/High_Efficiency_Image_File_Format

And to be honest it's both. HEIF and HEIC, as in Container.

Nokia specialists also have files .heic
https://github.com/nokiatech/heif

The whole concept is HEIF but files are .heic:
"All the example media files (*.heic, *.png, *.jpg, *.gif)"

More info here: https://nokiatech.github.io/heif/index.html


Personally, I like new formats. They are very future-proof. At some point we need to make a switch, I prefer to do it now, to save even more space and get better quality and smarter files (as HEIC can embed more info).
 

UL2RA

Suspended
May 7, 2017
999
1,617
The photo is actually photo.heic

https://en.wikipedia.org/wiki/High_Efficiency_Image_File_Format

And to be honest it's both. HEIF and HEIC, as in Container.

Nokia specialists also have files .heic
https://github.com/nokiatech/heif

The whole concept is HEIF but files are .heic:
"All the example media files (*.heic, *.png, *.jpg, *.gif)"

More info here: https://nokiatech.github.io/heif/index.html


Personally, I like new formats. They are very future-proof. At some point we need to make a switch, I prefer to do it now, to save even more space and get better quality and smarter files (as HEIC can embed more info).
That's not confusing at all. :p
 

itsmilo

macrumors 68030
Sep 15, 2016
2,987
6,324
Europe
Can this be disabled as a default setting? It will probably tale another 10 years for local photo print machines to support this
 
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MEJHarrison

macrumors 65816
Feb 2, 2009
1,426
1,394
does ios11 also convert your old photos to the new format, or only newly captured ones?
As I understand it, just newly captured photos. You wouldn't want it to automatically convert from one lossy format to another. Plus, some people have large libraries. I have over 27,000 myself. I wouldn't want my phone to automatically convert those. It would be going forever. If any conversion is to happen, I'd want to kick that off manually and use my Mac for that instead of my phone or tablet.
 
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guibo

macrumors member
Jun 8, 2017
64
20
As I understand it, just newly captured photos. You wouldn't want it to automatically convert from one lossy format to another. Plus, some people have large libraries. I have over 27,000 myself. I wouldn't want my phone to automatically convert those. It would be going forever. If any conversion is to happen, I'd want to kick that off manually and use my Mac for that instead of my phone or tablet.
i really hope apple offers an easy way to convert your library to the new format. it would save a lot of storage space, even if the conversion from lossy to lossy will impact quality slightly.
 

DeepIn2U

macrumors 604
May 30, 2002
6,902
2,198
Toronto, Ontario, Canada
As I understand it, just newly captured photos. You wouldn't want it to automatically convert from one lossy format to another. Plus, some people have large libraries. I have over 27,000 myself. I wouldn't want my phone to automatically convert those. It would be going forever. If any conversion is to happen, I'd want to kick that off manually and use my Mac for that instead of my phone or tablet.
This has me thinking new directly related questions:

Since for example you have 27,000 photos on your iPhone, no I wouldn't expect changing the format of existing photos to occur on the phone. This will not matter with non iCloud library enabled or an iCloud account signed into on the phone.

That said when you send a photo from your iPhone via email or to 3rd party cloud storage, is the iPhone sending the photo or is iCloud sending it?! If it's the latter, is the format changed via iClouds servers (done automatically in real time)? If sent from the phone does iCloud change it regardless- actually sending from there vs he phone itself? Think of the speed of which using iCloud servers to send your photos you vitally see on your phone? When sending photos via email on low mobile/WiFi signals there is a long delay before confirmation of sending. Use of iCloud it'll send from there in a blink of an eye.

Would be interesting if his is done, again if iCloud Library is enabled.
 

nutmac

macrumors 601
Mar 30, 2004
4,516
2,614
Can this be disabled as a default setting? It will probably tale another 10 years for local photo print machines to support this
I don't see the harm.

By taking photos and videos in HEIC and HEVC formats, you will save about 50% of the storage space as well as few added benefits like ability to pick a full quality keyframe on live photo and one photo storing HDR, Depth Effect, and original in the single file.

And by enabling the compatibility setting that defaults to true, you can export the photo in compatible format at will.
 
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