Originally posted by MacBandit
If that's the case then it shouldn't be permanent and should fade within an hour or two.
Originally posted by ozlow
Well, I ordered my powerbook on the 16th. I recieved it on the 1st of October. I opened the box and there it was, in the middle of the freeking screen.
Called MacMall and they said too bad, so sad. Called Apple and they wanted me to send it in so they could test it.
Finally took it to the Genius Bar in Seattle's U-District and they determined it was 4 dead pixels in a clump. I begged them to fix it. After some convincing they took my powerbook. Now I'll be without one for another 2 weeks. It sucks, but hopefully I'll be dead pixel free.
I'll keep you updated.
Originally posted by ozlow
Well, Apple store U-Village just called. After waiting 5 days for the pixel fix I get this call... "Hi, this is the Apple store, you're powerbook is back." I said "did you turn it on and see if it was fixed?" Reply..."They didn't fix it. They said it was only a clump of 2 pixels, not 4 Apple has a strick policy."
So...
Spoke to their Manager. The manager said. "If you want you can return it here, pay the 170.00 restock fee and I will give you a new powerbook in the box. I can't guaranty it won't have a dead pixel, but I can do that for you."
I wouldn't be so made, if....
1. The "genus" at the bar told me it would be fixed.
2. The Apple Tech told me to bring it to the bar and they would know if Apple would fix it or not.
3. The dead pixels, weren't in the freeking middle of the screen.
Is two dead pixels worth $170.00?
All I can say is &$(#*@!
-oz
Originally posted by MattG
If he lets you look at it before you actually purchase it, then maybe. Otherwise, no...if you're going to be buying it 'blind', then I'd say $170 is not worth it.
On another note, at least you can go and pick yours up!! Mine's still at the repair facility, waiting for a backordered screen.![]()
Originally posted by ozlow
Well, Apple store U-Village just called. After waiting 5 days for the pixel fix I get this call... "Hi, this is the Apple store, you're powerbook is back." I said "did you turn it on and see if it was fixed?" Reply..."They didn't fix it. They said it was only a clump of 2 pixels, not 4 Apple has a strick policy."
So...
Spoke to their Manager. The manager said. "If you want you can return it here, pay the 170.00 restock fee and I will give you a new powerbook in the box. I can't guaranty it won't have a dead pixel, but I can do that for you."
I wouldn't be so made, if....
1. The "genus" at the bar told me it would be fixed.
2. The Apple Tech told me to bring it to the bar and they would know if Apple would fix it or not.
3. The dead pixels, weren't in the freeking middle of the screen.
Is two dead pixels worth $170.00?
All I can say is &$(#*@!
-oz
Originally posted by nalfein
I think apple is not realy fair with you. If the apple guys made mistake and tell you it's 4 pixels and it will be repair i think you are ok to ask him to repair it. I'm not sure but it sounds like verbal contract.
Originally posted by tomrob
Thanks to everyone for their postings on this fascinating thread. Have just managed to sell my 12" iBook so am finally taking the leap to a 12" G4 PB next week via The Apple Store.
Apple want *£620 extra* (that's $1100 US) to supply it with the full 1.256Gb RAM. Is there any cheaper route to 1.256Gb or at least 1Gb ? Here in the UK I can't find any 3rd party retailers selling 1Gb PC2100 chips.
Also, is there any reason (other than the superdrive) to buy the more expensive 12" model rather than the base (combo drive) machine ?
Originally posted by tomrob
Thanks to everyone for their postings on this fascinating thread. Have just managed to sell my 12" iBook so am finally taking the leap to a 12" G4 PB next week via The Apple Store.
Apple want *£620 extra* (that's $1100 US) to supply it with the full 1.256Gb RAM. Is there any cheaper route to 1.256Gb or at least 1Gb ? Here in the UK I can't find any 3rd party retailers selling 1Gb PC2100 chips.
Also, is there any reason (other than the superdrive) to buy the more expensive 12" model rather than the base (combo drive) machine ?
Originally posted by tomrob
Thankx to Bandit for pointing me at Ramseeker. Looks like we're talking about 400 bucks for a single one gigabyte chip - a big improvement on the Apple price, but still four times the price of 512mb.
Originally posted by Hugin777
Be careful with buying cheap RAM. For 512MB RAM blocks and greater it's impossible to test all combinations (would take a high number of years per chip). So manufacturing needs to be very high quality. And the worst thing is that RAM errors are hard to detect - your computer just acts strange; somtimes. It's very hard to check whether it's the logic board, the software, the RAM or anything else - so I would try to get as high quality RAM as possible.
I'm not saying only buy Apple RAM. Just get the best available.
Originally posted by tomrob
..................As far as the max RAM goes - as a technical know-nothing who didn't want to appear too stupid, I simply copied the amount shown on the Apple Store page into my message - see: Apple Store - figuring they'd be likely to know the correct max amount of RAM their machine would take.
Seems I was wrong. Ah well. ....................
Originally posted by MacBandit
That Apple store page is really funny. There are two ways to measure Gigabytes. First the correct way measured in binary. Which comes out 1024 Megabytes for every Gigabyte. Then there's the base 10 method that everyone is taught to count in. That being a thousand is 1000. It has become increasingly more common for hard drive and computer manufacturors to measure the memory capacity in Base10. What happens is 40GB measured in Base10 is 40.96GB. This allows them to market more capacity then there actually is. Whoever wrote the Apple store page doesn't know how to measure memory. They actually understated it by measuring one Gigabyte using base10 and then adding 256 Megabytes to it. What it should say is not 1,256MB but 1,280MB of RAM. So they're shooting themselves in the foot by understating the actual RAM capacity.
Originally posted by zync
I was thinking the exact same thing about the base 10 + 256 chip...which is why I asked if he meant 1 gig plus a 256 chip...and yeah if that's what they mean they're stupidhow can they have someone write a page for their own product who doesn't know what they're talking about? Besides doesn't the 12" only have 1 DIMM? I need to go to the page to read what they put
....to answer you're question tomrob the ram isn't soldered in (it's usually not soldered in anyway but when it's non-removeable/inaccessable it's considered on-board, i.e. on the logic board) it's in a DIMM...actually the 12" might have some onboard...lemme see...in either case it at least has one DIMM which is user upgradeable...it even has diagrams in the manual (at least for my 15")..............