Latch problem resolved
Just to add my voice again on the latch issue. I fiddled with the latch, and now it seems to work perfectly. I also read that if you close the lid too slowly, it is more likely to pop open. That is because the bottom magnet causes the latch to swing into place. It does not swing enough if it closes too slow. But anyway, I don't even feel that I bent the latch, but I think that it losened up enough with I played with it.
On another point, my 15inch is on its way back from getting repaired. My superdrive went on the blink. It all worked well ripping a 100+ cds over the first couple days I got it, but then it stopped taking cds. It did not even engage the cd. It was like pushing against the eject mechanism. Anyway, I called support and they offered to replace the whole machine, or just fix the superdrive. I opted for the later since it would take longer to replace, and I felt that the problem was issolated to the drive. Of course, if this was a Pismo, they would not even have to crack the case, but I trust that their technicians know what they are doing.
Anyway, I spoke with Applecare last Tuesday night, I recieved a shipping box on Thursday and quickly had it back out that day. It was down in Houston the following morning. Apparently it was fixed and shipped that day, Friday. I just talked with Apple, and they said that Airborne has it out for delivery, which means that it should be here by noon, Monday. Were it not for the weekend, It would have be a 3 day turnaround. They told me that they replaced the drive, so I assume that all will be well again.
Anyway, I wanted to point out what so far appears to be a positive Applecare story, as well as my 2 cents on the latch issue. It is easy for the forums to be filled with those who have problems. Not that that is wrong, since these forums serve a value service for those with problems, it's just that they may distort problems since most people without problems do not go here, or respond positively to peoples problems. So, although there are certain people who had a latch problem, it is not clear what percentage of machines had this problem from just looking at the forums.
Just to add my voice again on the latch issue. I fiddled with the latch, and now it seems to work perfectly. I also read that if you close the lid too slowly, it is more likely to pop open. That is because the bottom magnet causes the latch to swing into place. It does not swing enough if it closes too slow. But anyway, I don't even feel that I bent the latch, but I think that it losened up enough with I played with it.
On another point, my 15inch is on its way back from getting repaired. My superdrive went on the blink. It all worked well ripping a 100+ cds over the first couple days I got it, but then it stopped taking cds. It did not even engage the cd. It was like pushing against the eject mechanism. Anyway, I called support and they offered to replace the whole machine, or just fix the superdrive. I opted for the later since it would take longer to replace, and I felt that the problem was issolated to the drive. Of course, if this was a Pismo, they would not even have to crack the case, but I trust that their technicians know what they are doing.
Anyway, I spoke with Applecare last Tuesday night, I recieved a shipping box on Thursday and quickly had it back out that day. It was down in Houston the following morning. Apparently it was fixed and shipped that day, Friday. I just talked with Apple, and they said that Airborne has it out for delivery, which means that it should be here by noon, Monday. Were it not for the weekend, It would have be a 3 day turnaround. They told me that they replaced the drive, so I assume that all will be well again.
Anyway, I wanted to point out what so far appears to be a positive Applecare story, as well as my 2 cents on the latch issue. It is easy for the forums to be filled with those who have problems. Not that that is wrong, since these forums serve a value service for those with problems, it's just that they may distort problems since most people without problems do not go here, or respond positively to peoples problems. So, although there are certain people who had a latch problem, it is not clear what percentage of machines had this problem from just looking at the forums.
