New rMBP but with 3 charge cycles?

[xahshengx]

Hi, I have a new rmbp that came out of shanghai, but i realised that there are 3 charge cycles and it is 16 days old according to the battery health app. Is that a cause for concern whether it's a new macbook or used?

 

[fitgirl]

Hi, I have a new rmbp that came out of shanghai, but i realised that there are 3 charge cycles and it is 16 days old according to the battery health app. Is that a cause for concern whether it's a new macbook or used?

I would call apple care to double check that they will know weather or not it's new or used by the serial number.

 

[ducatiti]

Return it. I received one with 1 cycle

 

[devilcm3]

means its not "new"
but rather a returned / refurbished set.

go to apple and ask for exchange.

 

[john123]

The posters above are incorrect. This is not abnormal. It has nothing to do with the machine being used or refurbished.

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Return it. I received one with 1 cycle

Absurd. Ludicrously absurd.

 

[KUguardgrl13]

The posters above are incorrect. This is not abnormal. It has nothing to do with the machine being used or refurbished.

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Absurd. Ludicrously absurd.

I have to agree. Mine had one or two cycles, and I got it the day after launch.

 

[aiyaaabatt]

Okay, no one in this thread knows what they are talking about. OP, do NOT listen to them.

Apple pre-calibrates all their batteries before packaging them. So, it is common, and expected, to see cycles anywhere from 1-4 OUT OF THE BOX.

 

[john123]

Okay, no one in this thread knows what they are talking about. OP, do NOT listen to them.

I did.

 

[aiyaaabatt]

I did.

Yea, you did. But, I was too lazy to go out of my way to exclude you.

 

[Heli0s]

Mine also had 3 cycles right out of the box.

 

[ducatiti]

The posters above are incorrect. This is not abnormal. It has nothing to do with the machine being used or refurbished.

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Absurd. Ludicrously absurd.

Me absurd?

After several returns, this one is a keeper.

 

[john123]

Me absurd?
Image
After several returns, this one is a keeper.

Yes, returning a machine because it has a charge cycle—which as explained above, is perfectly normal and the result of battery calibration—would be absurd.

 

[Meister]

I would advise you to return it if it only has one or less charge cycles cuz that would mean that the battery wasnt calibrated correctly.

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Me absurd?
Image
After several returns, this one is a keeper.

I doubt apple accepted your return for the reason of "charge cycles".

 

[nealh]

Hi, I have a new rmbp that came out of shanghai, but i realised that there are 3 charge cycles and it is 16 days old according to the battery health app. Is that a cause for concern whether it's a new macbook or used?

I just got mine from an Apple store 15in rMBP 2.3/16/512 and it had 3 cycles on it. Brand shrink-wrap outside and inside it had the plastic wrap.

I bet there was extra test or software update down...who knows.

No worries its brand new!

 

[Buck987]

If this is the only issue you would be foolish to return it and take the risk of getting a machine with a real problem.

 

[iKrivetko]

Bloody hell, seriously?

 

[Orr]

means its not "new"
but rather a returned / refurbished set.

go to apple and ask for exchange.

So much fail.

 

[bobr1952]

3 is not many at all--think of it like a new car--do you expect a new car to have 0 miles? I think mine had 5 or 6 cycles--don't worry about it.

 

[vpro]

well

the more people return the better for the refurb section for those who want to save substantially on over priced gadgets. return away then?

 

[Meister]

means its not "new"
but rather a returned / refurbished set.

go to apple and ask for exchange.

U fail at giving advice?

 

[GGJstudios]

Hi, I have a new rmbp that came out of shanghai, but i realised that there are 3 charge cycles and it is 16 days old according to the battery health app. Is that a cause for concern whether it's a new macbook or used?

It is quite normal for a new Mac to have a few cycles on the battery when delivered. Also, such apps have been known to be inaccurate, especially regarding the age of the Mac.

means its not "new"
but rather a returned / refurbished set.

go to apple and ask for exchange.

No, it does not mean it's returned or refurbished. There is no need to exchange it.

The link below should answer most, if not all, of your battery/charging questions. If you haven't already done so, I highly recommend you take the time to read it.

Apple Notebook Battery FAQ​

 

[johnnylarue]

Normal--my first rMBP also had 3 cycles on it. Nuthin' to worry about.

 

[Quu]

Mine had 4 cycles on it when I got it. Brand new BTO just for me, made to order in China.

 

[fskywalker]

Mine also came with 1 cycle on battery (13" 2.8/16/1TB configuration)

 

[Merode]

It's so amusing how people look for issues. I guess we could combine checklist of

"What to do after you get new MacBook":
1. Check items placement in the box - if it looks suspicious, return
2. Check for microscratches on notebook with magnifying lens - if succes, return
3. Check battery cycles, if more than 1, return
4. Open checkboard image for 2 hours and check for image retention, return
5. Check if display is LG or Samsung. If any of those - return

What?! Everybody normal does all this stuff after buying laptop, I swear it!