I just got the remote today, and so far I have two issues that have me pondering returning it.
1) The touch surface just... doesn't seem to work very well. For example when watching video, I have to click to get the scrub bar and forward-or-back-20s icon, then click again to trigger it. It seems random and inconsistent. I ended up turning off the touch surface for now and just using clicking, and it actually works a lot better for navigating and seeking through videos, though not being able to scrub is a big loss.
2) Why, oh why did they have to make the bottom of the remote curved??? The old Siri remote wasn't curved; it could sit flat on a surface and you could easily use it without picking it up. The new one wobbles all over the place if you try to use it like that. What the crap were they thinking? This is even worse than the touch surface issue because at least that could conceivably be fixed in software.
It feels nicer in my hand and has the *potential* to be a lot better than the other remote, but these issues really make me sad. I was hoping for better especially after spending so much for it.