New 'Sonos One' Speaker Launches With Upgraded Internals and No Design Changes

[MacManTexas56]

Sounds like your network is oversaturated. Too many devices and not enough routers/AP's.
If the sonos had an actual problem then everyone would be experiencing it. Everyone thinks their network is fine. Until they address the network issue and find out it wasn't fine at all.

i have 6 homepods and 5 apple tv's and they are never out of sync ever. I buy a Play 5 and it's immediately out of sync multiple times a day, but it's my network? lol that's a ridiculous comment. I contacted Apple and they said they were aware of the issue and it's a Sonos problem, not Apple's and are waiting on a fix from Sonos. So I returned the Play 5 for that reason and won't upgrade my tv's with Sonos until it's fully fixed. It's not a network issue at all.
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I have no issues with airplay 2.

tell us about your setup...

 

[dampfnudel]

I wonder if the extra RAM and upgraded processor would help AirPlay 2 run smoother. I find both of my Sonos One's skip and go out of sync a lot, but AirPlay 2 works fine on my HomePod's and Apple TV 4K.

They probably got a lot of diagnostic reports from Sonos One owners indicating that the hardware wasn’t good enough for AirPlay 2. I thought about replacing my two Play:1 speakers last year and I’m glad I didn’t. They still work great with rarely any dropouts. I bought them in early 2014 and thought about upgrading to two new Sonos One speakers mainly for AirPlay 2. Now, I may just wait for the HomePod Series 2, unless I get a good Black Friday deal on the Sonos One Gen 2 speakers later this year (like 2 for $350).

 

[mpierce1023]

My One is sitting unused because Sonos can't seem to get airplay 2 working on it without cutting out every minute or two. Total disappointment.

I have the cutout problem as well with my AppleTV 4K and Sonos 1. It could be worth some us comparing setups with people who are getting better results.

 

[grobik]

I have 2 sonos one's and airplay 2 works just fine on mine.

Ever try to use them with Apple TV? Check the Sonos forums.

 

[archer75]

Ever try to use them with Apple TV? Check the Sonos forums.

With the appletv? Why would I do that? Both my appletv's play audio through my home theaters. I have no need to use a sonos with them.

I use my phone to my sonos's. Either via the sonos app or through the spotify or apple music app.

 

[CarlJ]

New 'Sonos One' Speaker Launches With Upgraded Internals and No Design Changes

Uh... perhaps you mean no appearance changes? Last I checked, the design of an electronic device includes... all the bits that actually make it work.

 

[MacManTexas56]

With the appletv? Why would I do that? Both my appletv's play audio through my home theaters. I have no need to use a sonos with them.

I use my phone to my sonos's. Either via the sonos app or through the spotify or apple music app.

so you are literally using sonos only? well no wonder you don't have a problem then. Majority of the people with issues are using sonos along side apple tv's and homepods etc.

 

[Romeo_Nightfall]

Why does it matter that they updated it? I wouldn't be concerned unless they pulled an Apple and throttled your older device to encourage you to upgrade...

I have my Gen 1 Play 5 and Play 1 Sonos speakers still in use here and have no been impacted by lack of upgrades or support. The only thing I'm missing in AirPlay 2 support which would be nice, but isn't critical.

He lives in the past and has no glue about continuous integration.
Its normal product care, totally usual nowadays.

 

[archer75]

so you are literally using sonos only? well no wonder you don't have a problem then. Majority of the people with issues are using sonos along side apple tv's and homepods etc.

Most people didn't specify. It's still using airplay 2 either way. Just via an iphone rather than a ATV.
I never considered using sonos with an ATV. I have no idea why I would. It was never even a consideration.

 

[robbysibrahim]

My One is sitting unused because Sonos can't seem to get airplay 2 working on it without cutting out every minute or two. Total disappointment.

Will gladly take it off your hands! I love my Sonos One and now Sonos Beam.

It was a tough decision to go with Sonos instead of HomePod because I just love Apple products but I realized a) Apple will "never" be a home theater company b) I have so many Apple devices around and my Watch is always on me so I also don't need a dedicated Siri speaker. I just say "Hey Siri turn on the living room lights and between my iPad, iPhone, Mac (if awake) and Watch one of them will gladly respond. Additionally, I prefer to manually choose what music I play and to exactly which rooms so I prefer controlling via iOS device over voice. AirPlay 2 is wonderful.

 

[MacManTexas56]

Most people didn't specify. It's still using airplay 2 either way. Just via an iphone rather than a ATV.
I never considered using sonos with an ATV. I have no idea why I would. It was never even a consideration.

right, but that's the thing where just assuming it all works the same bc it's airplay 2. you only use it one way, sonos to sonos...so no issue for you. Throw in other types of airplay 2 devices and then issues arise. my 6 homepods and 5 apple tv's have no issue staying in sync. It's the sonos with the problem.

 

[archer75]

right, but that's the thing where just assuming it all works the same bc it's airplay 2. you only use it one way, sonos to sonos...so no issue for you. Throw in other types of airplay 2 devices and then issues arise. my 6 homepods and 5 apple tv's have no issue staying in sync. It's the sonos with the problem.

It doesn't appear that sonos ever intended to sync sonos with non sonos devices, aka homepod.

From their forums, 7 months ago:
"As these two components are inherently different, in the sense that their internal clocks do not always sync-up, this is not recommended or recognised functionality. Sadly, I fear that this is not going to work in the way that you want it to. This approach to audio playback, casting to two different types of device, is prone to audio anomalies- such as the one you are reporting. Please let us know if you have any further questions. Thank you."

I don't know if sonos has changed their stance since then. Did they ever say that sonos and homepods would be able to sync or did people assume that simply because it had airplay 2? I haven't found anything official from sonos yet.

 

[MacManTexas56]

It doesn't appear that sonos ever intended to sync sonos with non sonos devices, aka homepod.

From their forums, 7 months ago:
"As these two components are inherently different, in the sense that their internal clocks do not always sync-up, this is not recommended or recognised functionality. Sadly, I fear that this is not going to work in the way that you want it to. This approach to audio playback, casting to two different types of device, is prone to audio anomalies- such as the one you are reporting. Please let us know if you have any further questions. Thank you."

I don't know if sonos has changed their stance since then. Did they ever say that sonos and homepods would be able to sync or did people assume that simply because it had airplay 2? I haven't found anything official from sonos yet.

that makes zero sense as to why they would even put airplay 2 in sonos to begin with then. what would be the point of airplay 2 if every device had to be sonos anyways?

"Hey everyone, we've released sonos with airplay 2, but it won't sync with other airplay 2 devices even though it's using airplay 2"...sounds pretty silly to me lol

 

[archer75]

that makes zero sense as to why they would even put airplay 2 in sonos to begin with then. what would be the point of airplay 2 if every device had to be sonos anyways?

"Hey everyone, we've released sonos with airplay 2, but it won't sync with other airplay 2 devices even though it's using airplay 2"...sounds pretty silly to me lol

To cast from a airplay 2 enabled phone, tablet, etc. to a speaker. Not to sync different brand speakers together. To allow sonos speakers to function in sync with the latest protocol from apple.
To quote you:

right, but that's the thing where just assuming it all works the same bc it's airplay 2.

JBL has portable speakers that are Bluetooth and they sync together. But just because they use Bluetooth doesn't mean any other brands Bluetooth speaker can sync with it. But any Bluetooth phone/tablet can play music to them.
We have some other cheap portable Bluetooth speakers here at work that sync with each other via Bluetooth. But won't sync to any other brand via Bluetooth. Lots of devices have wifi, or wifi direct, that doesn't mean they sync together. I have several chromecasts and chromecast enabled devices. I'll have to double check but I don't think I can sync them together.

I would imagine that a ATV could play on sonos speakers just fine, as long as there isn't another brand speaker in the mix. Has anyone here tried that? ATV just to sonos speakers only? I suppose I could test that when I get home.
Anyways, I haven't found any more recent info from sonos on the subject.

 

[MacManTexas56]

To cast from a airplay 2 enabled phone, tablet, etc. to a speaker. Not to sync different brand speakers together. To allow sonos speakers to function in sync with the latest protocol from apple.
To quote you:


JBL has portable speakers that are Bluetooth and they sync together. But just because they use Bluetooth doesn't mean any other brands Bluetooth speaker can sync with it. But any Bluetooth phone/tablet can play music to them.
We have some other cheap portable Bluetooth speakers here at work that sync with each other via Bluetooth. But won't sync to any other brand via Bluetooth. Lots of devices have wifi, or wifi direct, that doesn't mean they sync together. I have several chromecasts and chromecast enabled devices. I'll have to double check but I don't think I can sync them together.

I would imagine that a ATV could play on sonos speakers just fine, as long as there isn't another brand speaker in the mix. Has anyone here tried that? ATV just to sonos speakers only? I suppose I could test that when I get home.

that's the most ridiculous excuse i've ever heard. you don't even know how your chromecast enabled devices work either? The point on using a protocol like chromecast or airplay is to sync your other brand speakers to one another, USING that protocol. At my parents house i have them set up with a chromecast audio on their stereo, around 10 google home minis, a JBL link 10 and 3 insignia branded speakers....ALL of them sync without issues. That's the point of the protocols. If not, you end up with a brand like Sonos that can literally only be used with only sonos products. If that's not their intention on how it should work, then they are just shooting themselves in the foot. Apple knew about the problem as soon as I said I wanted to return the Play 5. They said Sonos has failed to provide a solution.

 

[Solver]

Getting ready for Airplay 3?

 

[futurist101]

Will gladly take it off your hands! I love my Sonos One and now Sonos Beam.

It was a tough decision to go with Sonos instead of HomePod because I just love Apple products but I realized a) Apple will "never" be a home theater company b) I have so many Apple devices around and my Watch is always on me so I also don't need a dedicated Siri speaker. I just say "Hey Siri turn on the living room lights and between my iPad, iPhone, Mac (if awake) and Watch one of them will gladly respond. Additionally, I prefer to manually choose what music I play and to exactly which rooms so I prefer controlling via iOS device over voice. AirPlay 2 is wonderful.

I'm sort of in the same dilemma you had. Glad to hear you found a solution that works well for you. I definitely prefer the HomePods (omni-directional sound and Apple product integration) but want a pair if I'm going to jump in. At that cost, I could get 4 Sonos One (1st gen) speakers to place in multiple rooms and have it work with my Echo Dots as well. But I've always had regret going outside of the Apple garden so I'm just going to wait and see if any special HomePod offers come up or if they release a lower priced Echo Dot-like device.

 

[archer75]

that's the most ridiculous excuse i've ever heard. you don't even know how your chromecast enabled devices work either? The point on using a protocol like chromecast or airplay is to sync your other brand speakers to one another, USING that protocol. At my parents house i have them set up with a chromecast audio on their stereo, around 10 google home minis, a JBL link 10 and 3 insignia branded speakers....ALL of them sync without issues. That's the point of the protocols. If not, you end up with a brand like Sonos that can literally only be used with only sonos products. If that's not their intention on how it should work, then they are just shooting themselves in the foot. Apple knew about the problem as soon as I said I wanted to return the Play 5. They said Sonos has failed to provide a solution.

I don't use my chromecast devices to sync to one another, I have no need. So I don't know. I cast video to one or another on a very rare occasion. That's it.
Of course apple blames the other guy! All companies do, no, it's not our fault. It's them! Your holding it wrong! So no, that doesn't surprise me that apple said that. I'm not saying they're wrong. I just wouldn't use that as an explanation.

I just posted what sonos said. Beyond that I don't know. Maybe they have a newer post on it? Maybe that can fix it with an update after all? Or maybe the issue is well beyond that? Maybe it really is an issue on apples end. I don't know. Perhaps airplay2 has additional hardware considerations since there is mention of the clocks being out of sync?

Are there other airplay 2 speakers out there? Has anyone tried to sync these other speakers to a homepod? That would answer this pretty quickly.

 

[LogicalApex]

that's the most ridiculous excuse i've ever heard. you don't even know how your chromecast enabled devices work either? The point on using a protocol like chromecast or airplay is to sync your other brand speakers to one another, USING that protocol. At my parents house i have them set up with a chromecast audio on their stereo, around 10 google home minis, a JBL link 10 and 3 insignia branded speakers....ALL of them sync without issues. That's the point of the protocols. If not, you end up with a brand like Sonos that can literally only be used with only sonos products. If that's not their intention on how it should work, then they are just shooting themselves in the foot. Apple knew about the problem as soon as I said I wanted to return the Play 5. They said Sonos has failed to provide a solution.

It is a fair excuse and I'm not versed enough in the AirPlay 2 protocol specification to know if this is a problem inherent in the protocol or is this purely Sonos implementation related. There is always interoperability issues with multiple manufacturers even when protocols and specifications are in place. We have a mountain of specifications and protocols that govern the web and we still can't get all browsers to render all websites in exactly the same manner.

Either way, this is the first version of AirPlay in Sonos so it is quite possible it can improve over time if the issue is on their end.

 

[MacManTexas56]

It is a fair excuse and I'm not versed enough in the AirPlay 2 protocol specification to know if this is a problem inherent in the protocol or is this purely Sonos implementation related. There is always interoperability issues with multiple manufacturers even when protocols and specifications are in place. We have a mountain of specifications and protocols that govern the web and we still can't get all browsers to render all websites in exactly the same manner.

Either way, this is the first version of AirPlay in Sonos so it is quite possible it can improve over time if the issue is on their end.

then why even bother putting airplay 2 in Sonos? why not just continue to make everyone use it like it has been? They do this because it expands the business to users who don't have Sonos and use Airplay 2 or use Amazon Echo. Sonos wasn't even on my radar until I saw the announcement regarding Airplay 2.

I don't use my chromecast devices to sync to one another, I have no need. So I don't know. I cast video to one or another on a very rare occasion. That's it.
Of course apple blames the other guy! All companies do, no, it's not our fault. It's them! Your holding it wrong! So no, that doesn't surprise me that apple said that. I'm not saying they're wrong. I just wouldn't use that as an explanation.

I just posted what sonos said. Beyond that I don't know. Maybe they have a newer post on it? Maybe that can fix it with an update after all? Or maybe the issue is well beyond that? Maybe it really is an issue on apples end. I don't know. Perhaps airplay2 has additional hardware considerations since there is mention of the clocks being out of sync?

Are there other airplay 2 speakers out there? Has anyone tried to sync these other speakers to a homepod? That would answer this pretty quickly.

you're doing the exact same thing essentially. "oh i don't use it like that, i have no need, so i don't know" so who really cares if it doesn't work another way lol. First you blamed users Wifi, now you're blaming Apple, then you don't really care if it doesn't work another way beyond how you use it. Pretty silly if you ask me, when others are just trying to share their experience with Sonos and Airplay 2.

 

[archer75]

you're doing the exact same thing essentially. "oh i don't use it like that, i have no need, so i don't know" so who really cares if it doesn't work another way lol. First you blamed users Wifi, now you're blaming Apple, then you don't really care if it doesn't work another way beyond how you use it. Pretty silly if you ask me, when others are just trying to share their experience with Sonos and Airplay 2.

I didn't blame wifi, I suggested it be looked at. As it could have been an issue. Wifi can cause all sorts of issues. I've seen it time and time again.
People didn't say what their sonos/airplay configs where.
And I didn't blame apple. In fact I said "I'm not saying they're wrong". The issue could be on their end, it could be on sonos's end.

And I was just sharing my experience with sonos and airplay 2 as well.
Though it seems to me a lot of people have made assumptions sonos and homepods would work together without doing a simple search that reveals they don't. Perhaps there's assumptions all around.

I had some time this afternoon so I did more searching. Specifically for people who have both sonos and homepod sync'd. Most of the articles I've read and comments from owners all say it works just fine all sync'd and happily playing together. There are a handful of complaints about sync issues but it seems to be working for most. I wonder why it works for some and not others?
I'm tempted to buy a homepod just to test.

 

[SBlue1]

Did they update the power waste problem? In standby a Sonos system would use up as much power as if all of my Philips Hue lights in my whole home were turned on day and night.

 

[G5isAlive]

Sounds like your network is oversaturated. Too many devices and not enough routers/AP's.
If the sonos had an actual problem then everyone would be experiencing it. Everyone thinks their network is fine. Until they address the network issue and find out it wasn't fine at all.

Thanks for your analysis of my network. I test it all the time, its doing fine. And are you reading the other posts? There are literally at least two other people reporting they have the same problem. It’s not everyone is fine and only me having problems. But sure, what is your theory that 18 months later Sonos is updating the speaker when they never have updated any other speaker in their history like this in under 5 years?
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Why does it matter that they updated it? I wouldn't be concerned unless they pulled an Apple and throttled your older device to encourage you to upgrade...

I have my Gen 1 Play 5 and Play 1 Sonos speakers still in use here and have no been impacted by lack of upgrades or support. The only thing I'm missing in AirPlay 2 support which would be nice, but isn't critical.

Got to love a post that doesn’t care that a manufacturer puts out a lemon, and at the same time repeats fake news. So well informed.

 

[LogicalApex]

then why even bother putting airplay 2 in Sonos? why not just continue to make everyone use it like it has been? They do this because it expands the business to users who don't have Sonos and use Airplay 2 or use Amazon Echo. Sonos wasn't even on my radar until I saw the announcement regarding Airplay 2.

Yeah, I agree the AirPlay 2 support should be the same high quality I expect from Sonos. My point was simply that it is challenging mixing manufacturers. I'm curious how other speakers fare on this front. If you mix a HomePod and a Bose or similar with AirPlay 2 do they also have issues or is it limited to Sonos. Meaning, is the issue a potential protocol limitation or a Sonos implementation problem.

Got to love a post that doesn’t care that a manufacturer puts out a lemon, and at the same time repeats fake news. So well informed.

What are you talking about? Apple Throttling devices due to battery issues isn't "fake news" (spoken like a true elementary mind) and has been acknowledged by Apple directly as "Performance Management".

Where is it declared that Sonos put out a Lemon? A spec bump doesn't mean the previous generation was a lemon. No one even knows yet what new features the new hardware will power, if any.

 

[DCIFRTHS]

Smaller details. The new ONE has 2 less microphones , as apparently they aren’t needed and SONOS have worked out how to achieve the same performance with x4 instead of x6.

They’re software killing two of the Gen1 mics to keep software consistent across both devices.

Interesting. Where did you read this (especially the part about disabling two mics on the One)?
[doublepost=1552035604][/doublepost]On a separate note: I'm curious if anyone that has sync or dropout issues is the Sonos Boost. I know at least one poster said they are having problems with Ethernet, so I assume the Sonos wireless mesh network isn't to blame, but i"m still curious... Is anyone using the Boost (or Bridge) having dropouts or sync issues?