New to Mac - MBP 13" - is this normal?

Discussion in 'MacBook Pro' started by korn3l, Feb 23, 2018.

  1. korn3l macrumors newbie

    korn3l

    Joined:
    Feb 23, 2018
    #1
    Hello MacRumors Community,

    I just made my switch to mac OS and bought a Macbook Pro 13" with Touchbar, base configuration but with 16 GB Ram.

    Using Firefox and Photoshop CC i noticed something very strange and I can't believe that something like this is normal on a € 2000+ machine. Or maybe Mac Users are more tolerant than Windows when it comes to UI performance? General I feel like everything is a little bit laggy when moving/resizing applications or finder windows.

    My MBP is currently connected to a LG 27UD88-W 4K monitor but I have the same issues when using the internal screen.

    Are there any options I can enable/disable to make the OS perform better?


    Thanks in advice,
    Kornel



     
  2. ssmed macrumors 6502

    ssmed

    Joined:
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    Location:
    UK
    #2
    If its very new beware Spotlight indexing is a terrible slow down on a new machine - but will pass.
     
  3. korn3l thread starter macrumors newbie

    korn3l

    Joined:
    Feb 23, 2018
    #3
    I'm using it for 2 weeks now :/
     
  4. ssmed macrumors 6502

    ssmed

    Joined:
    Sep 28, 2009
    Location:
    UK
    #4
    I think that will be finished now. I don't have that machine, but a 15" 2017 MBP is fine doing those things. I presume you are using 10.13.3 or above – High Sierra and Adobe are, according to many not getting on, so you are likely to get better performance with up and coming point updates.
     
  5. casperes1996 macrumors 68040

    casperes1996

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    Horsens, Denmark
    #5
    If those videos are not very unrepresentative and have incredibly low frame rates - no. That's not normal
     
  6. csurfr macrumors 68000

    Joined:
    Dec 7, 2016
    Location:
    Seattle, WA
    #6
    I'm with this guy. I have a 2017 13" with the Touch Bar and only 8gb of ram and it doesn't behave like this at all. Neither with the 13" screen, or with a 3440x1440 34" Ultrawide attached. Something is definitely off.

    Have you opened Activity Monitor (in Applications / Utilities) and see is something is hijacking your CPU / RAM usage? That's probably the best I can offer.

    edit: On a side note. . . Not sure if it's Safari or Vimeo, but it's weird that when I choose to view those videos "full screen" they only play in one of the four corners of my iMac. You can't drag them to the center for some reason.
     
  7. SurfaceBookUser macrumors member

    Joined:
    Nov 13, 2016
    #7
    I've got the same configuration as you. The videos you posted are definitely not normal.
     
  8. Glmnet1 macrumors 6502a

    Joined:
    Oct 21, 2017
    #8
    Definitely not normal, my 2011 MBP runs much smoother than that.

    +1

    If you don't see anything obvious doing that, bring it to an Apple Store. There might be something wrong with it.
     
  9. Glockworkorange macrumors 65816

    Glockworkorange

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    Location:
    Chicago, Illinois
    #9
    How are the frame rates when using launchpad and mission control? Does it stutter?
     
  10. korn3l thread starter macrumors newbie

    korn3l

    Joined:
    Feb 23, 2018
    #10
    Thanks for all replies. I took a look in the Activity Monitor and everything looks fine.
    Launchpad and Mission Control opens smooth and without any stutter.

    I tried the same on a 24" FULL HD Monitor and its nearly perfect. It feels like the Graphic chip is too weak to handle it on a Retina / 4K.

    On Windows I would now do a full reinstall, does it make sense on mac OS?
     

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  11. ssmed macrumors 6502

    ssmed

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    UK
    #11
  12. casperes1996 macrumors 68040

    casperes1996

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    Jan 26, 2014
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    Horsens, Denmark
    #12
    The retina screen at least has been working smoothly for many people for a long time, with worse GPUs than what's in your machine. You definitely have some issue. Though what I struggle to say.

    Has it been an issue from the moment you first opened the machine? If so, I somehow doubt a clean reinstall will do much, since it was already clean to begin with. But you could definitely try it.
     
  13. Glockworkorange macrumors 65816

    Glockworkorange

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    #13
    Hmm....
    --- Post Merged, Feb 24, 2018 ---
    The reason I recommended checking mission control and launch pad is because if you saw stutter with them, it would signal perhaps a system wide graphics problem. Mission control is or at least was especially graphics intensive—-caused a real janky frame rate problem with my 2014 5K until Apple tightened the code.

    But your problem doesn’t seem to be system wide. I’d try a fresh install of OS X.
     
  14. korn3l thread starter macrumors newbie

    korn3l

    Joined:
    Feb 23, 2018
    #14
    Ok so I made a fresh install of mac OS, only installed FireFox and Photoshop CC and its the same :/
    I will bring it to the Apple Store next week...

    Thanks for all suggestions :)
     
  15. Glmnet1 macrumors 6502a

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    Oct 21, 2017
    #15
    Please let us know how it goes! I really hope for you that the customer support at the Apple store will make up for that disappointing first macOS experience.
     
  16. casperes1996 macrumors 68040

    casperes1996

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    #16

    Sorry to hear the issue persisted. UI performance on my friend's older and weaker 13" MBP Retina is quite constantly matching the refresh rate of the panel, so this is definitely not normal.
     
  17. korn3l thread starter macrumors newbie

    korn3l

    Joined:
    Feb 23, 2018
    #17
    I dont know what Macs you guys have, but I went to the Apple Store today, straight to an freaking iMac Pro, opened iTunes, "Store" Tab and dragged the resize corner around and it lagged... Same with iMovie. Not as much as on my MBP but it was still ugly and choppy. I tried that on every Mac in the store and it was always the same. I talked to some guys at the Genius Bar and they were looking at me like "Yea, nobody cares about that - we dont resize windows". So I think I have to accept my fate and the fact that mac OS users dont resize windows :D
     
  18. casperes1996 macrumors 68040

    casperes1996

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    #18

    Resizing some apps like iTunes, sure - but it's only resizing and it's only some apps. Moving the windows around and whatnot is perfectly fluid
     
  19. elf69 macrumors 68020

    elf69

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    Jun 2, 2016
    Location:
    Cornwall UK
    #19
    my 2012 MacBook Air (i5, 4GB ram and 64GB SSD) and my 2007 iMac (C2D, 6GB ram and 250GB HDD) both "stutter" when resizing windows.

    my air is running latest OSX Sierra with all public updates and the 2007 iMac is running El Capitan.
     
  20. RUGERMAN macrumors regular

    Joined:
    Jun 12, 2010
    #20
    I have a 2010 iMac and it resizes just fine J think some of us are just more perceptive than other to differences in the way things work,
     
  21. casperes1996 macrumors 68040

    casperes1996

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    #21

    Try iTunes in the Store tab - As I mentioned in my post, it's app dependant. Most apps don't have issues in my experience, but it's true that iTunes in the Store page does seem to have this issue
     
  22. elf69 macrumors 68020

    elf69

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    Location:
    Cornwall UK
    #22
    on my 2012 MacBook Air safari "stutters" when resizing noticeably.

    Chrome does on same machine too.

    I'm using said machine right now.
    I mean once resized the window no issue at all so I don't see a problem, as such
     
  23. bhatiak macrumors member

    Joined:
    Oct 25, 2017
    #23
    Oh my god, I have the same issue. I thought it was just a "Mac thing" when I came from Windows. It feels like trash to be honest. I can resize Safari on my 1080p external monitor and it is buttery smooth. If I try to do it on the retina display, it is definitely not as smooth.

    MBP nTB 16gb/256gb 2017 btw
     
  24. Fravin macrumors regular

    Fravin

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    Mar 8, 2017
    Location:
    Rio de Janeiro, Brazil
    #24
    I have the same machine and can state that's not normal.

    iGPU in this Macs are fine to handle a single monitor running 4K @ 60Hz. One can say it's enough to push 5K monitor too.

    The first thing that comes in mind looking your videos is the scaled resolution. Are you running scaled resolutions on any display?

    Are you using them both on?
    --- Post Merged, Feb 28, 2018 ---
    I'm running the 10.13.4 Beta and this beta has addressed several performance and glitch graphics related to Intel iGPUs. If you are experiencing such thing, you should try it.

    The Public Beta is pretty stable. You can tray it. Don't forget to Time Machine your Mac first!
     
  25. magicschoolbus macrumors 6502a

    magicschoolbus

    Joined:
    May 27, 2014
    #25
    Can't you just bring it to the Genius bar?

    I have a 2012 MacBook Pro with a SSD and 8 gigs of ram and my animations are still smooth after almost 6 years..

    I also have a brand new iMac 5K 27 inch and it does not look like that at all.
     

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