New Trackpad MBP 2016 15" - Can't Drag and Drop & Weird Clicking Noise!

LucidIllusion

macrumors newbie
Original poster
Nov 19, 2016
3
2
I just opened my new MacBook Pro 15 inch with touch bar and have two questions with the new trackpad:

1. I can't for the life of me drag and drop a file on the screen. It does some weird attempt, where it'll move the file for a quarter inch of the screen, the set it back down. The other half of my attempts result in it opening the file. Is this a physical defect or am I missing out on some new setting or something (this is my first time in Sierra too btw).

2. Every time I click it has this weird click noise that sounds like a small spring. I know my old MacBook Pro had a click noise, but this sounds a bit different and strange. Normal or not?

Thank you everyone!
 
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nickelanddime

macrumors member
Oct 24, 2010
40
4
I just opened my new MacBook Pro 15 inch with touch bar and have two questions with the new trackpad:

1. I can't for the life of me drag and drop a file on the screen. It does some weird attempt, where it'll move the file for a quarter inch of the screen, the set it back down. The other half of my attempts result in it opening the file. Is this a physical defect or am I missing out on some new setting or something (this is my first time in Sierra too btw).

2. Every time I click it has this weird click noise that sounds like a small spring. I know my old MacBook Pro had a click noise, but this sounds a bit different and strange. Normal or not?

Thank you everyone!
[doublepost=1479596664][/doublepost]1. Have you set this up?
System Preferences -> Accessibility -> Mouse and Trackpad (Left Pane) -> TrackPad Options. Enable the flag "Enable Dragging" and choose the option you want. I have it set to 'Without Drag Lock'

2. Both my 13" TB and 15" TB make the same noise. I believe its expected behavior.
 

ldamp

macrumors newbie
Nov 23, 2016
3
0
I received my MacBook today and I have exactly the same issue. What I noticed is that drag at drop is working without problems when I use the right side of the trackpad. The left side is sometimes working and sometimes not. Can you guys let me know if you are facing the same? So that the right side is working without problems.
 

rbwilli

macrumors newbie
Dec 22, 2013
1
0
I was just having this problem on my new MBP 13" running 10.12.2, and it was driving me nuts; trying to drag and drop a file didn't work most of the time, even when carefully controlling the amount of pressure I put on the trackpad. MikeThicke's suggestion to do [System preferences > Trackpad > turn off "Force Click and haptic feedback"] worked for me!
 

Bob Enyart

macrumors newbie
Mar 10, 2017
2
0
System Preferences -> Accessibility -> Mouse and Trackpad (Left Pane) -> TrackPad Options. Enable the flag "Enable Dragging" and choose the option you want... 'Without Drag Lock'
THANK YOU nickelanddime. I spent weeks unable to drag and drop on my brand new MBPro. How can this POSSIBLY not be the default setting?
 

Mefisto

macrumors 65816
Mar 9, 2015
1,059
1,163
The North
Could someone explain what exactly the option described by nickelanddime does? I just tried it and can't for the life of me tell a difference with it being on or off.

Drag and drop works like it should on my machine (even before I even knew that Accessibility-option existed), so I must be missing something..
 

Bob Enyart

macrumors newbie
Mar 10, 2017
2
0
Could someone explain what exactly the option described by nickelanddime does? I just tried it and can't for the life of me tell a difference with it being on or off.

Drag and drop works like it should on my machine (even before I even knew that Accessibility-option existed), so I must be missing something..
If I were you Mefisto, I would: 1) just be happy. And 2) change my avatar.
 

crhoads1024

macrumors newbie
Mar 16, 2017
2
1
[doublepost=1479596664][/doublepost]1. Have you set this up?
System Preferences -> Accessibility -> Mouse and Trackpad (Left Pane) -> TrackPad Options. Enable the flag "Enable Dragging" and choose the option you want. I have it set to 'Without Drag Lock'

2. Both my 13" TB and 15" TB make the same noise. I believe its expected behavior.

Thanks for the tip,

I tried this and it still will not allow me to drag and drop. Any other options?
New 15" MacBookPro as of 3.15.17

Why would they do this??

Driving me crazy!

Also noticed I can drag and drop within the dock but not within any file structure.
 
Last edited:

crhoads1024

macrumors newbie
Mar 16, 2017
2
1
Did you try what's in post #4?
I did actually.

To resolve my issue as changing the Accessibility > Mouse & TrackPad > Trackpad Options > Enable Dragging > Used all 3 settings and no dragging and dropping occurred.

Got on chat with Apple Support and they had me reboot.

A simple reboot worked.
 
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PaperQueen

macrumors 6502
Have you set this up?
System Preferences -> Accessibility -> Mouse and Trackpad (Left Pane) -> TrackPad Options. Enable the flag "Enable Dragging" and choose the option you want. I have it set to 'Without Drag Lock'

@nickelanddime, you are a ROCK STAR in my world right now. Can't believe the fix was so simple; thanks for saving the day. :::enthusiastic applause:::
 

widgetball

macrumors newbie
May 3, 2017
1
1
Could someone explain what exactly the option described by nickelanddime does? I just tried it and can't for the life of me tell a difference with it being on or off.

Drag and drop works like it should on my machine (even before I even knew that Accessibility-option existed), so I must be missing something..

So when you have the haptic feedback turned on and you click and hold on an item (to drag it) it feels like there is a little machine gun rapid firing underneath the trackpad, like it can't get hold of what you're trying to grab and it's trying really hard over and over again and it makes it REALLY difficult to drag with precision...or do anything design-related.

I have no idea why this functionality would be turned on by default. I just spent the last month with my new MacBook thinking that I might have to sell it and get an old MacBook with a better trackpad. Finally the problem is fixed!
 
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Velocello

macrumors newbie
Jun 14, 2017
1
0
I just opened my new MacBook Pro 15 inch with touch bar and have two questions with the new trackpad:

1. I can't for the life of me drag and drop a file on the screen. It does some weird attempt, where it'll move the file for a quarter inch of the screen, the set it back down. The other half of my attempts result in it opening the file. Is this a physical defect or am I missing out on some new setting or something (this is my first time in Sierra too btw).

2. Every time I click it has this weird click noise that sounds like a small spring. I know my old MacBook Pro had a click noise, but this sounds a bit different and strange. Normal or not?

Thank you everyone!
[doublepost=1497461421][/doublepost]After I set up my 2017 MacBook pro with touch bar, I had the same problem. Having no documentation with my new purchase, I knew nothing about 'force click' . Every time I clicked on a file on my desk top to drag it, it opened the file and would not drag. By accident, I discovered that just a light click, allowed dragging. This link at Apple Support explains the, new to me, concept of 'force clicking'. I hope this addresses your problem.
 

PBG4 Dude

macrumors 68030
Jul 6, 2007
2,644
1,810
I set force click to the stiffest setting as force clicking was canceling my drags, which was getting super frustrating.
 

Jenny-Bird

macrumors newbie
Jul 1, 2017
1
0
[doublepost=1479596664][/doublepost]1. Have you set this up?
System Preferences -> Accessibility -> Mouse and Trackpad (Left Pane) -> TrackPad Options. Enable the flag "Enable Dragging" and choose the option you want. I have it set to 'Without Drag Lock'

2. Both my 13" TB and 15" TB make the same noise. I believe its expected behavior.

Thank you SO SO SO much for the trick on how to turn my click and drag back on with my new macbook pro. The lack of "click and drag" was very frustrating due to my online school work requiring me to "click and drag" assignments onto the page. THANK YOU!!!!
 

psymps

macrumors member
Aug 12, 2017
46
16
England
Anyone know how to remove the 1 second delay when releasing your finger after dragging when "Without Drag Lock" is enabled in the accessibility settings?
 

pbjwelch

macrumors newbie
Sep 1, 2017
1
0
Singapore
Turning off "Force Click and haptic feedback" might help. I found with this on that most of the time I'd try to drag I'd instead force click. Turning this off solved the problem for me.
This solved my problem but it took me a long time to find where this was located. Here's where you find it: Apple Menu-System Preferences/Point & Click/bottom of page, "Force Click and haptic feedback". Thanks for the great help; I had a new MacBook Pro and was going crazy trying to move files by copying/pasting. Poor default settings, Apple!
 

bangau

macrumors newbie
Jan 20, 2018
1
1
[doublepost=1497461421][/doublepost]After I set up my 2017 MacBook pro with touch bar, I had the same problem. Having no documentation with my new purchase, I knew nothing about 'force click' . Every time I clicked on a file on my desk top to drag it, it opened the file and would not drag. By accident, I discovered that just a light click, allowed dragging. This link at Apple Support explains the, new to me, concept of 'force clicking'. I hope this addresses your problem.
You are my saviour!
 
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gmosesx

macrumors newbie
Jan 26, 2018
1
1
[doublepost=1479596664][/doublepost]1. Have you set this up?
System Preferences -> Accessibility -> Mouse and Trackpad (Left Pane) -> TrackPad Options. Enable the flag "Enable Dragging" and choose the option you want. I have it set to 'Without Drag Lock'

2. Both my 13" TB and 15" TB make the same noise. I believe its expected behavior.
This is helpful. Thanks. Also appreciated tip on using the option key.
 
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