The local Speedway gas stations FINALLY enabled Apple Pay months ago, just in time for lockdown joy riding. It took them MONTHS, over a year, since they replaced pumps at stations around here. In some stations, they just added the attachmennt to some pumps, but in others, they completely replaced the pumps and the receivers were harks with 'COMING SOON' and no hope of knowing how long until it arrives. But at least they did it. Krogers is STILL digging in their heels and refusing to consider Apple Pay at all. Home Despot did use it for a few weeks years ago, but I don't think they have enabled it at all.
I've never seen a better time to use contactless payment systems. Kroger started their 'scan it yourself' system which seems to be a super spreader nightmare instead of using Apple Pay, or any other system. How many other stores/corporations are ignoring contactless payment?
QFC (a Kroger brand) is currently testing NFC support, so I suspect it'll get rolled out to the rest of the company soon.
As for the other holdouts, I wouldn't be surprised if they think that curbside pickup and delivery is a much better bet long term. For instance, Walmart Canada enabled contactless payment just in time for the holiday season, while Walmart US focused a lot of their advertising on the fact that they offer pickup/delivery. Likewise, Home Depot has contactless enabled in Canada, too, and not in the US--and also has curbside pickup here.
(And honestly, I'm thinking more and more that it is. After all, it's a lot more convenient to order online and have someone put your stuff in your car for you than to wait in a line and maybe only save 10-20 seconds by tapping a phone or card instead of inserting. Sure, those 10-20 seconds eventually add up, but you'll be able to serve way more people at a time through a website or mobile app than in person.)
I don't live in NY but I've seen a noticeable increase in businesses accepting Apple Pay. For example, the Publix grocery chain was bound and determined not to accept Apple Pay. Barely a month into the Pandemic restrictions, Apple Pay became happily accepted.
IMO, if we had the choice of not getting screwed so badly by the pandemic (in exchange for Apple Pay and other NFC based payment methods being considered a market failure here), I would at least give it a second and third thought. Sure, QR (or quite possibly being permanently relegated to inserting cards) isn't
great, but I don't think 350K+ deaths and counting (never mind the potentially millions of people with possible permanent aftereffects/disability) is either. And we definitely shouldn't have needed a pandemic to even think about using NFC.
I don’t get you Americans. You go and develop all of this amazing tech such as Apple Pay and then it takes years for it to be useful there. AP has worked in pretty much every location in the Uk for about two years. Few use cash here these days.
Historical reasons. Telephone infrastructure was much better here than in most other countries, so there was little impetus to use smart cards for a long time. Because we used magstripe entirely up until recently, the switch to smart device payments took longer because we had to switch a lot of the infrastructure.
Sure, but there's historically been a lot of resistance towards anything that increases card use, too. It's no surprise that cash was still the most used payment method for smaller purchases until a few years ago, after all.
(Hell, I
still run into cash only businesses, and it's been a year since the pandemic kicked off. At least the restaurant I picked up takeout from the other day also accepted Venmo along with cash, so it wasn't simply a tax dodge?)