Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5) Last Tuesday, (one week and a half ago) I took my 7 month MacBook pro into next byte to get the Hard drive checked out (stock apple 128GB SSD) and they ran their next byte diagnostics on the machine. The machine came up clean but the local reps weren't apple authorized, anyway cut a long story short I got it back on this Tuesday even after being told it would be available last thursday. Before I left to get the computer I rang next byte asking If the computer was ready, they stated "it" was but the paper work wasn't right (basically it said I owed apple $860 for a machine repaired under apple care. I was told to come anyway and they would fix the paperwork later, when I arrived to pickup the machine I noticed the machine had a enormous dent in it around the Ethernet port. In the repair notes apple noted they had received the machine damaged, now I knew it didn't have any dents in it before it was sent away so I mentioned it to the rep. He stated he hadn't noticed when we brought it in anyway so he said he would talk to his customer support people and Get back to me around Thursday or Friday. I have been testing my damaged machine and although the hard drive is now physically fine, all the ports on the side of the machine are malfunctioning. I believe the motherboard has been broken swell in it's fall, you can see it from the outside through a gap made by the dent. Now my question is what do you think I should ask of next byte now? I haven't had the machine for over one and Half weeks and I feel that if it is sent away it won't come back for another two weeks at minimum. Basically the now damaged parts are the bottom middle and top case the motherboard and maybe more.